Having access to clean drinking water and reliable wastewater service is essential for any community. This guide will walk through how to pay your water and sewer bill to the Coweta County Water & Sewerage Authority (CCWSA) in Georgia. We’ll cover your payment options, programs to assist with bills, information on late fees and disconnections, and more. Read on for everything you need to know about paying your Coweta County water bill conveniently and on time.
About CCWSA
The Coweta County Water & Sewerage Authority is a public utility providing water and sewer service to around 130,000 residents in Coweta County, Georgia. Their service area covers cities such as Newnan, Sharpsburg, Senoia, Grantville, Haralson, Moreland, and others.
CCWSA treats water from the Chattahoochee River for drinking and pumps it through over 1,200 miles of water mains county-wide. They also operate 9 wastewater plants and maintain hundreds of miles of sewer lines.
As a customer of CCWSA, you receive a monthly bill for water and sewer usage at your home or business. Below we’ll look at how to pay this bill.
Monthly Billing Cycle
Coweta County WSA bills for water/sewer service on a monthly cycle. Here is the typical billing timeline:
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Meters read around the 15th of each month
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Bills are mailed to customers on the 1st of the next month
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Payment is due by the 15th to avoid late fees
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Accounts unpaid by the 25th are assessed a disconnect fee
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Service is disconnected around the 28th for unpaid accounts
Make sure to pay your bill each month by the due date to avoid penalties.
Online Bill Pay
The easiest way to pay your Coweta water/sewer bill is online through CCWSA’s payment portal:
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Select “Quick Pay” to pay without registering
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Or click “Sign In” to make an account
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Enter your account number and complete payment
Online payments post instantly to your account. You can also view billing history and sign up for paperless billing.
Paying by Phone
To pay over the phone with a CCWSA agent, call (855) 201-6470. Have your account number ready to make a payment.
Phone payments incur a fee, but allow you to pay with a card or electronic check if you don’t want to pay online.
Paying by Mail
Mail in a check or money order to:
Coweta County WSA
PO Box 1388
Newman, GA 30264
Write your account number on the check and allow 7-10 days to avoid late fees.
Paying In Person
You can pay with cash, check, or card at the CCWSA office at:
545 Corinth Rd
Newnan, GA 30263
Their lobby is open 7:30am – 5:30pm Monday thru Friday.
Financial Assistance Programs
Coweta WSA partners with United Way and One Roof Alliance to provide bill assistance to those experiencing financial hardship or unforeseen circumstances.
You can apply to have part or all of your bill forgiven if you meet low income requirements. Contact CCWSA for details.
Late Fees and Disconnection
CCWSA bills are due by the 15th of each month. Late fees are assessed if payment is not received on time:
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$10 late fee added after the 15th
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$30 disconnect fee added after the 25th
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Water service disconnected around the 28th
Avoid fees and disruption of service by paying on time each month.
Restoring Disconnected Service
If your water is disconnected for non-payment, you must pay the past due amount in full plus a $50 reconnect fee to restore service.
Payment plans are available for those unable to cover the full balance. Contact customer service to set up a plan.
Disputing Your Bill
If you believe your bill contains an error or incorrect charges, contact CCWSA customer support right away to dispute it. Provide photos or documentation as proof.
Until resolved, you must pay either the full amount or average of recent bills to avoid late fees or disconnection.
Moving or Closing Your Account
Contact Coweta WSA at least 3 days before moving or needing to close your water account. Provide them with your move out date so they can finalize your account.
Make sure any past due balances are paid to avoid being sent to collections for unpaid utility bills.
Avoid Water Theft Charges
It’s illegal to tamper with or bypass your water meter in order to steal water or alter readings. If caught, you’ll face fines up to $500 per violation.
Report any suspected water theft to protect the community’s water supply and infrastructure. Theft drives up rates for paying customers.
Conservation Programs to Lower Bills
CCWSA offers rebate programs to help customers reduce water usage and lower monthly bills:
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Get up to $100 rebate for installing a high efficiency toilet
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Receive bill credits for enrolling in their landscape irrigation audit program
Visit their website to learn more and apply for conservation rebates. Using less water saves you money.
Billing and Account Management Tips
Follow these tips and best practices when managing your Coweta County water account:
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Provide accurate contact info and promptly update if you move
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Sign up for paperless e-bills through the payment portal
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Set up auto-pay or recurring payments to avoid forgetting to pay
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Monitor usage through the online account dashboard
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Apply for financial assistance if unable to pay bill in full
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Dispute any charges that appear incorrect on your bill
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Pay on time each month to avoid penalties
Paying Your Water Bill FAQs
Below are answers to some frequently asked questions about paying Coweta County water and sewer bills:
What are the late fees and deadlines?
Bills are due by the 15th to avoid a $10 late fee. If still unpaid by the 25th, a $30 disconnect fee is added.
What is the phone number to pay by phone?
Call (855) 201-6470 to pay your water bill over the phone.
Where do I mail a check payment to?
Coweta County WSA, PO Box 1388, Newnan, GA 30264
Can I get financial assistance with my bill?
Yes, assistance programs are available for low income customers. Call CCWSA for details.
How do I update my account info if I moved?
Contact customer support at least 3 days before your move date to update contact info.
What if my bill seems wrong?
Dispute any charges that appear incorrect and provide proof to customer service.
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