Paying your monthly Cox Communications bill doesn’t have to be a hassle. Cox offers numerous convenient payment options to fit any schedule or preference Whether you want to pay online, over the phone, in person or by mail, Cox has a solution
In this article, we’ll outline 9 easy ways to pay your Cox Communications bill, so you can choose the method that works best for you.
Pay Online
Paying online is one of the quickest and most convenient ways to pay your Cox bill Here are two options
1. EasyPay – Automatic Payments
With EasyPay, your bill payment is automatically deducted each month from your bank account or credit card. This ensures your payment is always on time, and you never incur late fees.
To enroll in EasyPay:
- Sign in to your Cox account online
- Under Billing, select Set Up Automatic Payment
- Choose your payment method and date
- Review and submit
Once set up, you don’t have to do anything else – your bill is paid automatically each month.
2. One-Time Online Payment
You can make a quick one-time payment on your Cox account through the website or mobile app.
On the website:
- Sign in to your Cox account
- Under Billing, choose Pay Now
- Enter your payment info and submit
In the mobile app
- Open the app and sign in
- Tap Pay Bill
- Enter your payment details and pay
Online payments post to your account immediately, so it’s a great last-minute option before your due date.
Pay by Phone
Calling in your payment is easy and only takes a few minutes.
To pay by phone:
- Call the Cox customer service number for your location
- Follow prompts to make a payment using automated system
- Or opt to speak with an agent during business hours
You can pay using a bank account, credit card or debit card. Phone payments post to your account right away.
Pay Using the Cox App
Like the website, the Cox App allows you to quickly pay your bill or set up automatic payments. You can also view statements, see payment history and more.
To pay in the Cox App:
- Download app and sign in
- Tap Pay Bill icon
- Enter payment details and pay
The Cox App is available for both iPhone and Android devices.
Pay at a Retail Location
For in-person payments, you can visit any Cox Solutions Store or authorized payment location.
To find a Cox store near you:
- Go to Cox.com and click Find a Store
- Enter your zip code or city/state
- Locations nearby will display on a map
At a Cox store, you can pay by credit/debit card, cash or money order. Payments are applied to your account immediately.
Pay at a Third-Party Location
You can also pay your Cox bill in-person at retail chains like Walmart, CVS, 7-Eleven and more. Here are some options:
- CheckFreePay (located inside Walmart)
- Western Union
- MoneyGram
- Fidelity Express
There may be a small convenience fee of around $3 to pay at these locations. Payments can take 3-5 days to process.
Pay by Mail
To pay your bill by mail, simply send a check or money order to the payment address on your Cox statement. Be sure to include your account number on the check.
To find the payment address for your location, visit Cox.com and check the bottom of the Contact Us page.
Allow 7-10 business days for mailed payments to post to your account.
Pay in Cash
If you prefer to pay in cash, you can visit any Cox store during business hours to make a payment in person.
You can also drop off a cash payment after hours at a Cox payment kiosk located outside many Cox stores. Just insert your cash and the kiosk will provide a receipt. Payments post to your account immediately.
Auto-Pay with a Credit or Debit Card
You can set up automatic monthly payments using your credit or debit card instead of bank account.
To enroll:
- Sign in to your Cox account
- Under Billing, choose Set Up Automatic Payment
- Select your card and payment date
- Review terms and submit
This will charge your card each month on the due date. You’ll just need to keep your card info up to date.
Recurring Scheduled Payments
With scheduled payments, you pick the amount and date for your Cox bill to be paid each month. Payments are automatically initiated on the scheduled date.
To set up:
- Sign in to your Cox account
- Under Billing, select Set Up Automatic Payment
- Choose Scheduled Payments
- Pick your payment amount and date
- Submit your request
Scheduled payments provide more flexibility if your bill amount varies. Just be sure to check your account regularly for any billing changes.
Get Support from Cox
If you have any issues paying your Cox Communications bill, the customer support team is here to help. Contact them online, by phone or chat for assistance:
- Online: Sign in and click Support in top menu
- Phone: Call the number on your Cox statement
- Chat: Start a live chat at Cox.com
The billing team can walk you through your payment options, set up automatic payments, take a payment over the phone and more.
Cox customer service phone number
The phone number for Cox TV and internet customer service is +1-800-234-3993.
To sign up for Cox TV and internet service, call +1-800-234-3993 (Monday–Friday 8:00 a.m.–6:00 p.m. and Saturday 9:00 a.m.–6:00 p.m.).
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Cox customer support for your business
If your business needs, or already has, Cox internet and/or TV service, contact Cox Business online. You can also contact Cox Business by phone at +1-866-456-9944 (new customers) or +1-866-272-5777 (current customers).
How to Pay Your Cox Bill Online
How do I make a Cox payment?
Access your Cox account and make a payment from your smartphone, tablet, or other mobile device. See Making Your Payment in the Cox App. Note: You can also enroll in EasyPay, set up paperless billing, view your statement, make a one-time payment, or schedule a future payment.
How do I pay a Cox customer service phone number?
To pay by text message, text Live Agent to 36009 and follow the prompts as instructed. With Cox Automated Phone payment options, make a payment by phone with your bank account, credit card, debit card, or previous method of payment 24/7 without a fee. The phone number can be found at the bottom of the Contact Us page under Call Support.
What payment methods does Cox Business offer?
Cox Business offers the following bill payment methods. EasyPay is a recurring payment program that allows you to pay your Cox bill automatically monthly using a bank account, credit card, or debit card. Your bill is paid on the day of the month that makes the most sense for your business.
What is Cox EasyPay?
Cox EasyPay is a safe, automatic, and recurrent payment program that allows you to pay your bill automatically each month using a designated bank account or credit card. Note: EasyPay is required for Cox Mobile. Use the links below to learn how to add, edit or cancel EasyPay online. Learn how to sign up and use EasyPay.