How to Pay Your Bill with Credit Acceptance

Paying your auto loan bill is an important responsibility when financing your vehicle. Credit Acceptance offers various easy methods to pay your bill on time each month. In this article, we’ll provide a simple step-by-step guide to making sure your payment gets processed correctly.

Overview of Credit Acceptance

Credit Acceptance is an auto finance company serving millions of customers across the country. They provide financing solutions to car buyers, even those with poor credit or no credit history. If you have a car loan through Credit Acceptance, you make a monthly payment to them to pay back the amount financed over the agreed-upon term.

It’s important to pay your Credit Acceptance bill on time each month. Late or missed payments can negatively impact your credit score and lead to additional fees. The good news is Credit Acceptance offers various convenient ways to pay your bill. Let’s look at how to make sure your payment is submitted correctly.

How to Pay Your Credit Acceptance Bill

Paying your Credit Acceptance bill is easy if you follow these steps:

Step 1: Locate Your Account Number

  • Your account number is located on your monthly billing statement.
  • This 10-digit number identifies your specific account.
  • You will need to provide this number when making a payment.

Step 2: Select Your Payment Method

Credit Acceptance offers various payment options:

  • Online – Pay on Credit Acceptance’s website for quick processing. Often the easiest option.
  • Phone – Call Credit Acceptance’s payment line to pay over the phone.
  • Mail – Send a physical check or money order using the payment coupon from your statement.

Choose the most convenient method for you. Online and phone payments process faster while mailed payments take longer but don’t require internet access.

Step 3: Enter Payment Details

Provide the necessary information for your chosen payment method

  • Online – Input your account number, payment amount, and debit/credit card details on Credit Acceptance’s payment website.
  • Phone – Call the toll-free number on your statement and follow voice prompts. Have your account number, payment amount, and banking details ready.
  • Mail – Fill out the payment coupon from your statement. Include a check or money order for the exact payment amount, along with your account number written on the check.

Be sure to double check that all account details, dates, and amounts entered are correct before submitting.

Step 4: Record Your Confirmation Details

Make note of important details for your records:

  • Online/Phone – When your payment is submitted, you will receive a confirmation number. Save this in case you need to reference your payment later.
  • Mail – Keep your canceled check as proof of payment once received by Credit Acceptance.

Hold on to confirmation details until you receive your next statement showing the payment was processed.

Step 5: Check Your Monthly Statement

Carefully review each billing statement to ensure your payment is credited properly for that month. Statements are available online or can be mailed to you. Contact Credit Acceptance right away if you notice any discrepancies.

And that’s it! Following these simple steps will ensure timely, accurate processing of your Credit Acceptance payments. Reach out to one of their helpful customer service representatives if you have any other questions.

Helpful Tips for Paying Your Bill

Here are some additional pointers to manage your account properly when paying your Credit Acceptance bill:

  • Enroll in autopay – Setting up automatic monthly payments from your bank account is an easy “set it and forget it” option. Just make sure funds are available in your linked account by your payment due date each month.
  • Update your contact information – Let Credit Acceptance know right away if you move or change phone numbers so you continue receiving important account statements and notices.
  • Get payment receipts – Save confirmation numbers and payment receipts until balances on your account reflect the payments. This protects you in case of errors.
  • Pay more than minimums – Making payments above your minimum amount due each month pays off your loan faster and saves money on interest over time. Even a few extra dollars helps!

Answers to Common “Pay My Bill” Questions

You may have additional questions around properly paying your Credit Acceptance bill. Here are answers to some frequently asked questions:

How quickly will my online/phone payment process?

Online and phone payments submitted before 4 PM ET on business days (excluding holidays) are typically credited to your account the next day. Allow 2-3 business days for mail payments.

Where can I see my account balance and next payment due?

This information is shown on your monthly billing statement, which can be viewed online. You can also call Credit Acceptance’s customer service line to check.

What if I’m struggling financially and can’t afford my full payment?

Contact a Credit Acceptance representative right away if you anticipate payment issues. They have modified payment plan options available to work with customers facing financial hardships so accounts remain in good standing.

When is my bill due each month?

Your monthly payment due date is shown on each billing statement. Typically it is the same calendar day each month. Payments not processed by that due date risk late fees, so allow enough time for mailed payments to arrive and clear before the due date shown.

Can I pay by debit card instead of bank account?

Yes – Credit Acceptance accepts debit cards and major credit cards for online and phone payments. They do not accept prepaid cards. Make sure your card has sufficient funds available if paying near your due date.

How do I update my phone number or mailing address?

The fastest way is to login to your account online and edit your profile details. Or you can call Credit Acceptance’s customer service line for assistance updating this information.

FAQ

How to get Credit Acceptance account number?

You can find your account number in the retail installment contract that you received at the dealership. You can also call us at 800-634-1506. Your username is your email address.

What is the phone number for one time payment Credit Acceptance?

Payment arrangements cannot be set, changed, or canceled in the Customer Portal, however, if you would like to set up or make any changes to a payment arrangement, please contact us at 1-800-634-1506.

How does credit acceptance work?

With Credit Acceptance, you can make a one-time, online guest payment using a debit/ATM card associated with your checking or savings account. Registering in the Customer Portal offers the convenience of making a payment-or setting up recurring, automatic payments-online. Access-and manage-your account 24/7/365 in the Customer Portal.

How do I pay my credit acceptance account?

Access-and manage-your account 24/7/365 in the Customer Portal. When you voluntarily sign up with AutoPay you can set up a scheduled, on-time monthly, weekly, bi-weekly or semi-monthly payment. By making on-time payments, every time, you may maximize the opportunity to build your credit. See the different ways to pay your Credit Acceptance account.

How do I use Credit Acceptance?

Securely log into your Credit Acceptance account with fingerprint or face ID. Schedule payments. Make payments online by scheduling one-time or recurring payments. It’s easy. View current amounts and upcoming payment information. We’re here to help.

How do I make a car payment on Credit Acceptance?

Make on-the-go car payments. Manage your account and make your car payment from anywhere, anytime. It’s secure. Securely log into your Credit Acceptance account with fingerprint or face ID. Schedule payments. Make payments online by scheduling one-time or recurring payments. It’s easy. View current amounts and upcoming payment information.

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