If you live in Dallastown, Pennsylvania and receive your water services from the Dallastown Yoe Water Authority, paying your water bill doesn’t have to be a chore. The water authority offers several easy and convenient ways to pay your water bill so you can take care of it quickly. In this comprehensive guide, we’ll look at how to read your Dallastown Yoe Water Authority bill, understand the charges, and leverage the various payment options to pay on time.
About Dallastown Yoe Water Authority
First, let’s provide some background on the Dallastown Yoe Water Authority This utility provider supplies water services to residents and businesses located in Dallastown Borough and portions of Yoe Borough and York Township in Pennsylvania.
Some key facts about Dallastown Yoe Water Authority:
- Provides water to over 5,000 households and businesses
- Operates 2 water treatment facilities
- Maintains over 40 miles of water mains
- Governed by a 7-member board of directors
- Established in the 1960s
- Non-profit, self-sufficient public utility
- Funded entirely by customer water rates
The water authority is dedicated to providing an uninterrupted supply of high-quality drinking water at reasonable rates to its service area. Homeowners and businesses depend on them for this critical utility.
Understanding Your Water Bill
When you receive your monthly water bill from Dallastown Yoe Water Authority, you’ll want to understand what the various charges mean. Here are the key sections to note:
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Current Charges – This shows your actual water usage and other charges for the current billing period. Usage is measured in units with 1 unit equaling 1,000 gallons.
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Meter Readings – This shows the read dates and your meter readings at the start and end of the billing period The total usage is calculated between the two.
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Account Balance – This is the total amount you owe for the current billing period. Any past due balance will be included too.
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Due Date – This shows when your payment for the current charges is due by. It’s usually 3-4 weeks after the bill generation date.
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Account Summary – This summarizes your previous balance, new charges, payments made, account balance, and amount due for easy reference.
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Message Board – This section may contain important notices like rate changes from the water authority.
Carefully reviewing the details on your bill will ensure you understand what you are being charged for.
Ways to Pay Your Water Bill
Dallastown Yoe Water Authority offers several payment options to choose from to pay your water bill conveniently:
Pay by Mail
The traditional way to pay is to mail in a check or money order using the payment stub and envelope included with your paper bill. Be sure to mail at least 7-10 days before the due date to ensure on-time delivery.
Pay in Person
You can pay your water bill in-person at Dallastown Borough Hall located at 45 E. Main St. during normal business hours. They accept cash, check, money order or credit/debit cards.
Pay via Credit/Debit Card
One of the easiest ways to pay is to use your credit or debit card. You can do this:
- Online via the authority’s payment portal
- Over the phone by calling the billing office
- In-person at borough hall
Note there is a roughly 3% convenience fee for credit/debit card payments.
Pay by Automatic Bank Draft
Forget late payments by enrolling in automatic bank draft payments. This automatically deducts your water payment from your bank account each billing cycle. Contact the billing office to set this up.
Pay Online Banking
Many banks allow you to pay bills directly from your bank’s online bill pay system. Add Dallastown Yoe Water Authority as a payee and schedule one-time or recurring payments.
Pay via Payment App
Apps like Venmo, PayPal, CashApp and Zelle make sending payments fast and easy. Use the water authority’s billing details to send your payment through your preferred app.
With these hassle-free payment options, you have no excuse not to pay your Dallastown Yoe water bill on time each month!
Payment Policies and Fees
Keep these payment policies and fees in mind from Dallastown Yoe Water Authority:
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Bills are due 3 weeks after the billing date printed on your statement.
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A 10% penalty fee is added if payment is received after the due date.
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An additional 1.5% monthly interest fee is charged on unpaid balances.
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Payments are applied first to any fees and penalties, then to the outstanding charges.
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Accounts with non-payment are subject to water service termination after 2 missed payments.
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A $50 fee is charged if water service is terminated for non-payment and the meter is locked.
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To restore service after termination, the full past due amount plus a reconnection fee must be paid.
Avoid any late fees or service disruptions by carefully noting the due date and paying your water bill on time. Setting up automatic payments can help prevent missed payments.
Payment Assistance Programs
If you are struggling financially and unable to pay your water bill, Dallastown Yoe Water Authority does offer payment assistance programs to qualifying customers:
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Hardship Extensions – Get an extended due date if you cannot pay by the current due date.
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Deferred Payment Plans – Set up a payment plan to pay your outstanding balance over an extended timeframe.
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Bill Discount Program – Low-income seniors or disabled individuals may qualify for a discount on their water bill.
Contact the billing office to learn more about these bill payment assistance options if needed. Never ignore or avoid paying your water bill without first discussing hardship options.
Contact Information for Questions
If you ever have any questions or concerns related to your Dallastown Yoe Water Authority bill or the various payment options, contact them at:
Phone: (717) 244-6615
Email: [email protected]
Address: 45 E Main St, Dallastown, PA 17313
The billing staff is available Monday-Friday during normal business hours to provide assistance.
Understanding your water usage charges and leveraging the flexible payment methods offered by Dallastown Yoe Water Authority makes paying your bill stress-free. Be sure to carefully review your monthly statement, note the due date, and submit payment on time using your preferred option, whether that’s mail, online, over the phone, or in person. Reach out for guidance if you need help reading your bill or determining the most convenient way for you to pay. Managing your water services account with Dallastown Yoe Water Authority does not have to be a burden.
Water limited in Dallastown after malfunction
What are the governmental authorities in Dallastown?
There has also been added, since incorporation, some governmental authorities to assist in the everyday business of the borough. A Water Authority was established in 1933 to take the place of the Yoe Water Co. This authority has since been combined with Dallastown Borough in order to form the Dallastown/Yoe Water Authority.
What if I have any questions about my Dallastown Borough account?
Please call the Dallastown Borough office if you have any questions. We can let you know where your account stands and what is due before and after the due date. Sorry for any inconvenience this may cause you. Dallastown Borough is now using Savvy Citizen to communicate with residents!
Can I pay my water bill at the borough office?
No bill payments for Water, Sewer or Tax bills are payable at the Borough office. Each payment needs to be sent to the address listed on the invoice. Yoe Borough is not responsible for any late fees or penalties for payments sent to the Borough in error.
What is Dallastown water bill mis-print?
is to strengthen Dallastown’s existing structure to promote safety, comfort and harmonious relationships for an ongoing improvement of the quality of life for the residents, their children, and their children’s children. What are you looking for today? DALLASTOWN-YOE WATER BILL MIS-PRINT!!