How to Pay Your Bill Online at Dalton Utilities

Dalton Utilities offers a convenient online bill payment system for customers to manage their account With online access, you can view statements, make one-time payments, set up automatic payments, and more. In this article, we’ll walk through the process of setting up an online account with Dalton Utilities and using their online payment options

Getting Started with Online Account Access

To pay your Dalton Utilities bill online, you first need to create an online account. Here’s how:

• Go to ecare.dutil.com/login.asp
• Click “Sign up for online access”
• Enter your Dalton Utilities account number
• Create a username, password, and security PIN
• Agree to the terms of use

Once your account is created, you can login anytime to view and pay your bill. Be sure to have your account number, username, and password handy when you log in.

Viewing Your Dalton Utilities Bill

After logging into your online account your dashboard will display your current account balance.

To see a detailed breakdown of your latest bill:

• Click on “Statement History”
• Select the account and billing period you want to view
• You’ll see your bill with usage details, charges, payments, and more

Review your statement closely each month to ensure there are no errors or unfamiliar charges You can also monitor your daily usage statistics under the “Usage History” tab

Paying Your Bill Through One-Time Payment

To make a one-time payment on your Dalton Utilities account:

• From the dashboard, click “Make Payment”
• Select the account you want to pay if you have multiple accounts
• Enter the payment amount
• Choose a payment method – you can pay with credit/debit card, checking account or savings account
• Fill in your payment details and click “Continue”
• Review the payment summary and click “Process Payment”

The system will immediately process your payment and apply it to your account balance. You’ll see a payment confirmation with the transaction details.

Enrolling in AutoPay

For hassle-free bill payment, you can enroll in AutoPay within your online account. This automatically pays your bill from your selected payment method each month.

To set up AutoPay:

• Go to “My Profile” and click on “AutoPay Program”
• Check the box to enable AutoPay
• Choose your preferred payment method
• Specify the payment date
• Click “Update AutoPay” to save your settings

Now your bill will be paid automatically each month. You can cancel or change your AutoPay settings any time.

Managing Your Payment Methods

Under the “My Profile” section, you can add, update, remove, and set default payment methods for your account.

To add a new payment method:

• Go to “My Payment Methods” and click “Add New Payment Method”
• Choose credit/debit card or bank account
• Enter your card or account details
• Name the payment method
• Click “Add”

Be sure to update any expired or closed accounts to avoid declined payments. You can have multiple payment methods on file and select them at checkout.

Paying with Dalton Utilities Gift Cards

In addition to bank accounts and cards, you can pay your Dalton Utilities bill with prepaid gift cards.

To redeem a gift card:

• Select “Gift Card” as the payment type when making a payment
• Enter the 16-digit gift card number
• Enter the 4-digit PIN
• The gift card balance will be applied to your payment

Gift cards can be purchased in-person at the Dalton Utilities office or over the phone. They do not expire so you can save them to pay future bills.

Using Budget Billing for Predictable Payments

If you want more predictable bills, consider enrolling in Budget Billing. This evens out payments over a 12 month period so you pay a similar amount each month based on your past usage.

To get started with Budget Billing:

• Go to “My Profile” and click on “Budget Billing Program”
• Review the terms and click “Enroll in Budget Billing”
• Your monthly budget amount will display on your bill

At the end of 12 months, your account will be reviewed and balanced based on actual usage. You can then re-enroll for the next year.

Getting Account Alerts and Reminders

You can opt in to receive email or text alerts about your Dalton Utilities account activity. This helps you stay informed about:

• Due dates for bills
• Payment confirmations
• Past-due notices
• Outages in your area
• And more!

To set up notifications:

• Go to “My Profile” and click “Notifications”
• Check the alerts you want to receive
• Enter your email address and/or mobile number
• Click “Update Notifications”

Account alerts provide peace of mind and help avoid potential late fees. Be sure to keep your contact information up to date in your profile.

Getting Help with Your Online Account

If you have trouble logging in or have other questions about your online account, Dalton Utilities customer service can assist:

• Call 706-529-0001
• Email [email protected]
• Chat live via the website

You can also visit the Dalton Utilities office in-person or use the drive-thru 24/7 payment kiosk outside the building.