As a customer of Dawson Public Power District (PPD), you likely appreciate the reliable electricity they provide to your home or business. But no one really enjoys paying their utility bills each month. While you can’t get out of paying your Dawson PPD bill you can choose how you pay to make the process fast easy, and convenient.
This comprehensive guide will walk through everything you need to know about paying your Dawson Public Power electric bill.
Overview of Dawson Public Power District
Dawson PPD is a public power company in southwest Nebraska that serves more than 23,000 people with electricity. Their service territory covers 2,500 square miles across Dawson, Gosper and Frontier counties.
The utility is governed by a seven-member Board of Directors elected by the customers. As a public power district, Dawson PPD is focused on providing reliable electricity at cost-effective rates.
When Your Dawson PPD Electric Bill is Due
Dawson PPD bills for electric service every month Bills are mailed on the 5th of each month and payment is due upon receipt
However, your payment must be received by the 25th to avoid late fees. If the 25th falls on a weekend or holiday, the due date moves to the next business day.
The bill you receive in early May, for example, would be due on May 25th. It covers electricity used during April as captured by your meter read in early May.
Don’t just assume it’s the 25th; always look at the due date written right on your bill. Due dates can vary.
Ways to Pay Your Dawson PPD Electric Bill
Dawson Public Power offers several convenient payment options to fit any schedule or preference:
Pay Online
The easiest way for most customers to pay is online through SmartHub. First, use your account number and name on the account to sign up for a SmartHub account.
Once registered, you can log in anytime to view your balance and usage. Payments can be made directly through SmartHub using credit/debit cards or electronic checks.
You’ll receive payment confirmation immediately and can setup recurring payments or paperless billing It’s fast, easy, and secure
Pay via the SmartHub Mobile App
In addition to the SmartHub website, you can download the free SmartHub app for your iOS or Android device. Search for “SmartHub” in your app store.
The mobile app allows you to securely manage payments, monitor usage, contact customer service and more. Payments made through the app process the same day.
Pay by Phone
Call Dawson PPD’s automated phone system anytime at 866-999-4497 to make a payment over the phone. Provide your account number and payment amount.
Payments by phone require a credit card or electronic check. Avoid the post office and pay your bill 24/7 using the automated phone system.
Pay by Mail
If you prefer mailing in a traditional check or money order, send your payment to:
Dawson Public Power District
PO Box 777
Lexington, NE 68850
Remember to allow 7-10 days for postal delivery time. Write your account number clearly on the check or stub to ensure proper crediting.
Pay in Person
Visit Dawson PPD’s office in Lexington at 75191 Road 433 to pay your bill in person during business hours (Monday-Friday 7:30am-4:30pm).
In-person payments can be made by cash, check, money order or credit/debit card.
Recurring Bank Draft Payments
For hands-off convenience, enroll in recurring bank drafts directly from your checking or savings account. Payments will be automatically withdrawn on the due date each month.
Download the Bank Draft Authorization form and submit it to Dawson PPD to get started. Consistent on-time payments help avoid late fees.
Pay at MoneyGram Locations
Dawson PPD offers bill pay at any MoneyGram location across the country. Take the pre-printed MoneyGram BLUE form from your bill and visit a nearby grocery store, pharmacy or check cashing location.
Provide the receive code printed on the form along with your account number and cash to cover your bill plus the $1.50 MoneyGram fee. Payments process immediately.
Pay at VanillaDirect Locations
Find a VanillaDirect barcode on your printed bill or in your SmartHub account. Take this barcode to any participating retailer like Dollar General, Family Dollar or CVS Pharmacy.
Scan the barcode during checkout and pay your bill with cash. Payments apply instantly to avoid late fees.
Payment Arrangements If You Can’t Pay on Time
Contact Dawson PPD right away if you’re unable to pay your full balance by the due date. Qualifying hardships may allow you to set up an agreed payment plan.
This helps avoid service disconnection while incrementally paying off the amount owed. Payments should be made by the agreed dates to prevent further issues.
What To Do if You Get a High Bill
If your Dawson PPD bill seems unusually high, your first steps should be:
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Log in to SmartHub to verify the meter read and check your daily usage.
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Contact Dawson PPD to have them double check the read for accuracy.
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Inspect your home or business for potential causes like a faulty appliance, lighting issues, or electric heaters left on.
If no billing or meter issues are found, you may have simply used more electricity than normal during the billing cycle. Changes in weather, guests visiting, and additional appliances plugged in can all drive up energy use.
Pay the full amount on time and monitor closely next month. Report any ongoing issues or inaccuracies.
Avoid Late Fees and Disconnection
Dawson PPD bills become past due if payment is not received by the due date printed directly on your bill.
A late fee of 10% is applied to the overdue balance. Receive two late notices and your power could be disconnected if the amount remains unpaid.
Avoid these headaches and extra costs by paying on time every month without fail. Setup automated payments or reminders if needed to stay on track.
Moving In or Out of Dawson PPD’s Service Area?
Whether you’re moving in or out, notify Dawson Public Power District a few days before your move date. Provide them with the service start or stop date.
To start new service, just submit an Application for Service along with a deposit payment. Existing customers can transfer service to a new address.
When closing your account, a final bill will be issued after your end date. Expect 1-2 additional bills as final meter reads get processed. Any overpayment will be promptly refunded.
Finding Answers to Other Bill and Payment Questions
If you have any other questions, the friendly Dawson Public Power customer service team is available by phone and in-person Monday through Friday during regular business hours. They can explain your bill, discuss payment assistance options, set up new service, handle outages, and more.
Paying your utility bill doesn’t need to be a hassle each month. Sign up for convenient automated payments to make paying your Dawson PPD electric bill fast and easy. Follow these tips to manage your electric account responsibly.
Did You Know? Public Power Saves Energy, Money
What happens if my Dawson PPD account drops to 0?
If the account drops to a $0 balance or below, it will be disconnected at noon on days when Dawson PPD’s office is open. Once you pay, the power can be restored
Does Dawson PPD offer smarthub service?
Dawson PPD offers SmartHub service to our customers who want to pay their statements electronically. To use this option, you need to know your account number and the name on your account. Mailed payments must reach our Lexington office by the due date. Plan accordingly. Dawson PPD is not responsible for mail delays.
Who added Dawson public power to the directory?
Dawson Public Power was added to the directory by a user. Enroll in the doxo bill pay network to activate direct electronic payments. It’s free! Join the doxo bill pay network to activate free direct payments and access real-time reports and market data. See our FAQ pages to learn more about doxo.
Can I Change my billing options at Dawson PPD?
Billing options can be changed following established guidelines. If you are currently a Dawson PPD customer with a traditional account, contact the billing department to talk about transitioning to a prepaid account. Renters must receive approval from their landlord before participating.