Streamlined Options for Paying Your Deep Run Water Bill

Having reliable access to clean water is something many of us take for granted. But behind delivering high-quality water service is a complex operation involving infrastructure, treatment, testing, billing, and more. Deep Run Water Corporation in North Carolina aims to provide excellent water while simplifying the billing experience for customers.

In this article, we’ll explore the various ways Deep Run Water offers for customers to pay their water bills conveniently. Whether you prefer automatic payments, online payments, phone payments, or in-person options, they have you covered. Read on to discover how Deep Run Water makes paying your water bill fast and easy.

Overview of Deep Run Water Corporation

First, some background on Deep Run Water Corporation They are a nonprofit water utility serving portions of Lenoir, Craven, and Pitt counties in eastern North Carolina. Deep Run Water provides water service to over 6,500 residential and business customers across a large rural territory

As a community water system Deep Run Water is responsible for operating wells water towers, treatment facilities, pumps, pipes, meters, and all other infrastructure required to deliver clean water. They routinely test water quality to ensure it meets all federal and state standards.

Deep Run Water bills customers monthly based on metered water usage. As a nonprofit, they aim to provide water service at the lowest responsible rates. Deep Run Water is governed by a member-elected Board of Directors who live in the community themselves.

Paying Your Water Bill Online

For most customers, the easiest and most convenient way to pay your Deep Run Water bill is online. You can make secure online payments 24/7 using Deep Run Water’s payment portal.

To get started, visit deeprunwatercorp. com/bill-payment and have your account number ready. Payment Service Network runs the online payment site and handles billing and payments for water companies all over the country.

When you enter your Deep Run Water account number, you will be asked for the name of the person who owns the account. This verifies you are authorized to view and pay the account. The portal will then show you your most recent water bill, along with the due date and total amount owed.

You can use either an ACH from your bank account or a credit or debit card to make a one-time payment on your account. For bank account payments, you’ll need to provide your account and routing numbers. Credit/debit card payments will incur a small processing fee.

The online portal allows you to review payment history and scheduled payments for your Deep Run Water account. You can also set up convenient auto-pay to have your water bill paid automatically each month.

Online payments provide a fast, easy way to pay your water bill from home in just minutes. No checks to write, stamps to find, or drive time to the office. Paying online saves significant time and hassle.

Paying by Phone

If you don’t want to mess with the online portal, Deep Run Water lets you pay your water bill conveniently over the phone.

Just call 877-885-7968 to access the automated Payment Service Network phone payment system. The automated system will guide you through the process of paying by bank account or credit/debit card using your Deep Run Water account number.

The phone payment system is available 24 hours a day, 7 days a week, so you can pay on your schedule. You’ll receive a confirmation number at the end verifying your payment went through.

If you have any questions or need help from a live agent, call Deep Run Water’s office at 252-568-3006 during business hours. Their knowledgeable staff can assist with payment issues or account inquiries.

Paying by Mail

For customers who prefer to mail in a traditional paper check, you can send your water bill payment to Deep Run Water’s office:

Deep Run Water Corporation
PO Box 937
Kinston, NC 28502

Be sure to include your payment stub from your water bill to expedite processing. Allow 3-5 business days for mailed payments to reach the office and post to your account.

Mailing your payment involves more time and planning compared to online or phone payments. You’ll need to have checks, envelopes, and stamps on hand. But paying by mail remains a reliable option favored by some.

Paying in Person

You can also pay your Deep Run Water bill in person at their office located at:

Deep Run Water Corporation
10399 Hwy 903
Deep Run, NC 28525

Their office is open Monday through Friday from 8:30am to 5:00pm, excluding holidays. You can pay by cash, check, money order, or credit/debit card when paying at the office. Debit/credit card payments will incur a small fee.

Stopping by the Deep Run Water office allows you to pay your bill and immediately receive a printed receipt. It also gives the opportunity to talk through any account issues with an employee face-to-face.

Just keep in mind their office is located in Deep Run, which may be 15-30 minutes away from population centers like Kinston. Driving to the office takes more time and gas compared to the other payment options.

Auto-Pay for Peace of Mind

For maximum convenience, consider setting up auto-pay through Deep Run Water’s online payment portal or over the phone. This allows your water bill to be paid automatically each month, eliminating the task from your to-do list.

With auto-pay, the amount due is securely debited from your bank account or credit/debit card on file each month on the due date. You’ll receive email or text alerts every time a successful payment is processed.

Auto-pay provides reliability that your water bill won’t be late or accrue any fees for tardiness. It’s one less bill to keep track of manually paying each month. Auto-pay saves you time while giving peace of mind.

You can cancel or edit auto-pay anytime through the online portal or by calling Deep Run Water. For instance, you can pause auto-pay if temporary financial issues arise. This flexibility makes auto-pay convenient without locking you in.

Assistance If You’re Struggling to Pay

Deep Run Water understands money can be tight, especially if you’re impacted by job loss, illness, or other financial challenges. If you’re struggling to pay your water bill, call their office as soon as possible.

Deep Run Water will work with customers facing hardship to set up manageable payment plans. They can spread your balance over several months to make it more affordable.

For very low-income households, Deep Run Water partners with social service agencies to provide bill assistance. Based on your specific situation, they’ll connect you with resources to help cover your water expenses.

Don’t let an unpaid bill snowball into greater issues like service disconnection. Deep Run Water aims to keep customers connected by offering flexible payment options during difficulties.

Convenient Ways to Pay Your Water Bill

Clean drinking water flowing freely from every tap is something we can’t live without. Yet we often take having reliable water service for granted.

Deep Run Water Corporation works hard to supply quality water across eastern North Carolina and make bill payment hassle-free. They provide a range of options – online, phone, mail, auto-pay, and in person – to suit every customer’s preference.

Take advantage of the convenience of paying your Deep Run Water bill online from home in minutes. And leverage auto-pay to simplify your life and avoid late fees. With a bit of planning, paying your water bill can become a quick, painless task.