Living in the Diablo Water District service area? You likely receive a monthly water bill from Diablo Water District that needs to be paid on time. While paying bills by mail or in-person can be tedious Diablo Water District offers an easy online bill payment system to pay your water bills conveniently from home.
In this comprehensive guide we will go over how to use Diablo Water District’s online portal to view and pay your water utility bills.
Overview of Diablo Water District
Diablo Water District is the local municipal water utility serving over 23,000 residential and commercial customers in the Oakley area of Contra Costa County, California.
They supply water for household and business needs in Oakley, parts of Antioch, Brentwood and Knightsen. Diablo Water District bills customers monthly for water usage and other applicable charges.
Benefits of Paying Bills Online
Paying your Diablo Water District water bill online has the following advantages:
- Convenience of paying anytime, anywhere via desktop or mobile app
- Avoid mailing in checks or visiting Diablo Water District office
- Get text/email payment confirmations instantly
- View water usage statistics and patterns
- Setup autopay to avoid forgetting due dates
- Earn rewards on payments made via credit card
Step-by-Step Guide to Paying Online
Follow these simple steps to pay your Diablo Water District water bill online:
Step 1: Visit Online Bill Pay Website
Go to Diablo Water District online bill pay site https //diablowater.org/customer-info/online-pay/
Step 2: Register for Online Account
Click on “Register” and enter your account details to create an online account for bill pay.
Step 3: Login to Your Account
Use your newly created login credentials to access your online account on subsequent visits.
Step 4: View and Pay Bill
View your latest water bill amount due and due date. Enter payment details and submit payment.
Step 5: Get Confirmation
You will receive payment confirmation via email and text message. Bill will show as paid on your account.
And that’s it! The whole process of paying your Diablo Water District water bill online takes just few minutes.
Payment Options Overview
Diablo Water District offers the following ways to pay your water bill conveniently:
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Online Bill Pay – Pay via credit/debit card or electronic check through online account.
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Auto Pay – Setup recurring auto payments from bank account on due date.
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Text Payment – Pay via text message by texting keyword and amount to designated number.
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Phone Payment – Call their toll-free number to pay over the phone.
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Mail – Mail check payments to Diablo Water District PO box.
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Drop Box – Drop off check/money order at their office drop box.
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In-Person – Visit Diablo Water District office to pay by cash, check, card etc.
Tips for Hassle-Free Online Bill Pay
Follow these tips for a smooth online bill payment experience:
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Have your account number handy before logging in to pay bill.
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Allow 2-3 business days for online payments to reflect on your account.
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Sign up for paperless billing to get bills directly via email.
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Opt for Auto Pay to ensure bills get paid on time every month.
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Check for any service notifications or alerts on the online portal periodically.
Answers to Common Online Bill Pay Questions
Here are some quick answers to frequently asked questions about Diablo Water District online bill pay:
Q: Is there any fee to pay bills online?
A: No, there are no fees to pay your bill through Diablo Water District online portal.
Q: How do I get receipts for online payments?
A: Email and text payment confirmations with receipt details are sent instantly after paying online.
Q: What if I forgot my online account password?
A: Use “Forgot Password” option to reset your password via email or security questions.
Q: Can I setup autopay for recurring payments?
A: Yes, you can setup automatic payments from your bank account on due date using Auto Pay.
Q: Who do I contact for account billing inquiries?
A: Contact Diablo Water District billing department at 925-625-3798 or [email protected].
Paying bills on time ensures uninterrupted service and avoids late fees. Diablo Water District offers an easy-to-use online bill payment system to view and pay your water bill from home in just minutes. Sign up for an online account today to start enjoying the benefits and convenience of online bill pay for your monthly Diablo Water District water utility bills!
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