How to Pay Your Dominion Energy Bill Online, By Phone, or In-Person

Dominion Energy makes paying your monthly electricity and/or natural gas bill quick and convenient through various online, phone, mail, auto-pay, and in-person options. With over 7 million customers across 18 states, Dominion aims to fit any billing and payment preference. Read on to learn the easiest ways to pay your Dominion Energy bill before it’s due each month.

Pay Online Through Your Account

The fastest way to pay your Dominion Energy bill is through your secure online account portal. To access it, go to dominionenergy.com and click “Sign In” or “Register” to set up your login credentials.

Once registered, you can:

• View current and past billing statements
• Make one-time payments from bank accounts or credit/debit cards
• Set up recurring auto-pay for automatic monthly payments
• Go paperless with eBills
• Monitor daily energy usage
• And more!

Paying online posts instantly to your Dominion account to prevent late fees. You can pay now or schedule future-dated payments. It’s the most convenient option for paying anytime anywhere.

Pay by Phone

To pay your Dominion Energy bill by phone, call 1-866-366-4357 and follow the automated prompts. Have your account number handy to process the payment.

Dominion accepts phone payments by debit/credit card, electronic check, or money order. A small transaction fee applies. Payments made by phone post to your account immediately after the call.

Pay by Mail

You can pay your Dominion Energy bill by mailing in a physical check or money order using the pre-addressed return envelope provided with your statement Be sure to include your remittance slip and write your account number clearly on the payment

Allow 5-7 business days for standard delivery and payment processing time. Mail payments early to avoid late fees.

Pay In-Person

Dominion Energy has authorized walk-in payment locations where you can pay your energy bill in cash. Popular in-person options include:

• 7-Eleven
• CVS Pharmacy
• Dollar Tree
• Giant Food
• Walmart

Find a payment location near you on the Dominion Energy website by entering your ZIP code. In-person payments post instantly to your account.

Enroll in AutoPay

For reliable, automatic bill payment each month, enroll in AutoPay through your online account portal. This securely deducts your balance from a bank account or credit card on the due date monthly.

Benefits of AutoPay include:

• Avoid late fees – your bill gets paid on time, every time
• Less to remember each month
• Automatic peace of mind
• Saves time over manual payments

With AutoPay, you can set it and forget it. Your Dominion Energy bill gets paid automatically each billing cycle.

Seek Payment Assistance

If you are struggling financially and unable to pay your bill in full, Dominion offers assistance programs for qualifying customers, including:

• Payment arrangements – Set up installment plans
• EnergyShare – Bill assistance for hardship cases
• LIHEAP – Helps pay heating/cooling bills for low income households

Contact Dominion Energy right away if you anticipate difficulty paying your bill so they can help avoid service disruption. Temporary hardship should not affect your energy service.

Avoid Late Fees and Disconnection

Dominion Energy bills must be paid in full by the due date on your statement to avoid late payment fees. Late fees are typically 1-1.5% applied to any unpaid balance.

If your account becomes past due, you risk disconnection – involving extra fees to restore service. Dominion will attempt contact regarding payment options before disconnecting service.

Stay current on your account, or request assistance early if you are struggling, to prevent service interruptions. Maintaining active energy service takes diligence.

Go Paperless with eBills

Enrolling in paperless eBills through your online account allows you to receive billing notifications electronically rather than mailed paper statements.

Benefits of eBills include:

• Faster email/text notification when bills are ready

• Instant online account access

• Avoid misplaced or undelivered paper statements

• Added security over paper bills

• Helps the environment

Go paperless by enabling eBills through your account settings. Access and pay bills online while reducing paper waste.

Understand Your Energy Usage and Charges

When reviewing your monthly Dominion Energy bill, take time to understand your usage and the charges breakdown before paying. Key areas to review:

• Usage history – Compare monthly and daily energy consumption.

• Delivery fees – Costs for distributing energy to your home.

• Supply charges – Fees for generating the electricity and gas used.

• Taxes – Gross receipts and government taxes applied.

• Adjustments – Credits, refunds, or backcharges on your account.

Don’t hesitate to contact Dominion’s customer support team if you need help understanding your bill charges or usage each month. They can explain your statement details before you pay.

Paying Your Dominion Energy Bill

Dominion Energy offers payment options to fit every preference – from AutoPay to authorized walk-in locations. Pay online for fastest processing or use the mobile app. And contact them if you need bill assistance. Maintaining an active account is key through timely monthly payment.