Paying Your Sewer Bill: A Guide for Douglas County Sewer District Customers

As a Douglas County resident, paying your monthly sewer bill to Douglas County Sewer District No. 1 is an essential part of being a homeowner. While writing checks and mailing in payments is always an option, Douglas County Sewer District thankfully offers easier ways to pay your sewer bill online, by phone, or in person

In this comprehensive guide, I’ll outline the various payment options available to Douglas County Sewer District customers. Whether you prefer the convenience of autopay or need to talk to a customer service rep, Douglas County has you covered. As a ratepayer myself, I appreciate how they’ve enhanced billing services to make our lives a little easier. Read on for pro tips on easy sewer bill payment as a Douglas County resident.

Pay Instantly Online via the Customer Portal

The fastest, most convenient way to pay your Douglas County Sewer bill is through the online customer portal. You can make one-time payments or set up recurring automatic payments from your bank account.

Here’s how to pay online:

• Visit the Douglas County Sewer District payment website.
• Click “Pay Now” and log in or register your account.
• Select your payment amount and method.
• Enter your bank account information and submit payment.

Online payments via bank account are completely free. Credit and debit cards incur a third-party processing fee. I recommend setting up auto-pay from your checking account for hands-free sewer bill payment.

Pay via the Automated Phone Payment System

Douglas County Sewer District offers an automated phone payment system you can call anytime to pay your sewer bill. To use the IVR system:

• Call 509-884-2484 from your landline or mobile phone.
• When prompted, enter your 10-digit account number.
• Follow the voice instructions to choose your payment amount and method.
• Confirm your details and the payment will be processed.

The automated phone payment option is super quick and convenient especially for recurring payments. Just note credit/debit card transactions incur a small processing fee.

Mail a Paper Check or Money Order

If you prefer paying bills the old-fashioned way, you can still mail your sewer payment to Douglas County Sewer District To pay by mail

• Send a check or money order made payable to “Douglas County Sewer District No. 1”.

• Include your 10-digit account number on the check.

• Mail your payment to:

  Douglas County Sewer District
  692 Eastmont Ave
  East Wenatchee, WA 98802

• Allow 5 business days for delivery to avoid late fees.

Mailing a paper check costs just postage but gives you a simple, familiar option for those who prefer it. Just be sure to send your payment with enough time before the due date.

Pay In-Person at the District Office

For those who like face-to-face payment, you can pay your Douglas County sewer bill in person at the District Office. Payments are accepted:

• Monday to Friday from 8AM – 5PM at the front counter.
• Until 5PM in the drop box in the parking lot.

The office accepts cash, checks, money orders and credit/debit cards. The address is:

692 Eastmont Ave
East Wenatchee, WA 98802

Paying at the office allows you to handle payment same-day and talk to customer service staff. But you’ll need to go during business hours.

Use the Drive-Up Payment Dropbox

For quick, no-contact payment, use the drive-up utility payment dropbox in the parking lot of the District Office. To use the dropbox:

• Place your check or money order in a sealed envelope.
• Write your 10-digit account number clearly on the outside.
• Drive up and deposit your envelope into the secure box anytime.

Payments dropped off by 5PM daily are processed same-day. The drive-up box is ideal for easy after-hours payment without going inside.

Pay via Automatic Bank Draft

For the ultimate sewer bill payment convenience, sign up for automatic bank draft payments through Douglas County Sewer District. This automatically deducts your payment from your checking or savings account each month.

To start bank draft payments:

• Call or visit the District Office to get a bank draft authorization form.
• Complete the form with your account details and signature.
• Attach a voided check and submit the form.

Bank drafts occur on your due date each month, so you’ll never risk a late fee again! It’s free and easy – the most convenient way to pay.

Get Payment Reminders

Don’t want to miss a payment deadline? Douglas County Sewer District offers email and text reminders before your sewer bill is due each month.

To set up reminders:

• Log into the online customer portal
• Click your name and account settings.
• Opt to receive reminders by text and/or email.

Automatic reminders help you remember to pay on time every month. I definitely recommend signing up to avoid late fees.

Tips for Stress-Free Sewer Bill Payment

Here are my top tips for easily paying your Douglas County sewer bill:

• Go paperless with e-billing to prevent lost bills.
• Sign up for auto-pay bank drafts for hands-off payment.
• Set payment reminders to avoid missing due dates.
• Pay a few days early each month to account for mail time.
• Contact Customer Service if you have billing questions.

Take advantage of Douglas County’s payment options for easy, convenient sewer bill management each month. The automated systems make it quick and simple to pay on time, every time.

Douglas County Sewer District Makes Paying Sewer Bills Simple

As a Douglas County resident, I appreciate the many choices the Sewer District provides for fast, easy sewer bill payment. From the user-friendly online portal to convenient automated systems, they offer flexible options to fit every lifestyle.

Douglas County Sewer District goes above and beyond to serve local ratepayers like me. Sewer billing is just one example of how they utilize technology and great customer service to make our lives a little easier. Whether you love the convenience of autopay or prefer handing a check to a staff member, paying your bill is quick and simple.