How to Pay Your Douglas County Water and Sewer Bill Online: A Step-by-Step Guide

Living in Douglas County, Georgia means having access to high-quality drinking water and wastewater services provided by the Douglas County Water and Sewer Authority (DCWSA). As a DCWSA customer, it’s important to pay your water and sewer bill on time each month. Thankfully, DCWSA offers several convenient online payment options to make paying your bill fast and easy.

In this article, I’ll walk you through the step-by-step process for paying your Douglas County water and sewer bill online through the DCWSA website. I’ll cover everything from setting up an online account to making a one-time payment or setting up recurring automatic payments. Whether you prefer paying by credit card or bank account transfer, DCWSA has you covered.

Now let’s get started! This is everything you need to know to pay your Douglas County water and sewer bill online:

Step 1: Navigate to DCWSA’s Online Payment Page

The first step is simple – go to the DCWSA website at www. ddcwsa. com. On the home page, find the “Pay My Bill” link in the menu at the top of the page. This will take you to DCWSA’s online payment page.

Alternatively, you can go directly to https://www.ddcwsa.com/category/online-payments/ to access the online payment options.

Step 2: Register for an Online Account (First Time Users)

If this is your first time paying your DCWSA bill online, you’ll need to register for an account Under the “Pay Online” section, click on the “click here” link to access the payment portal

On the portal login page click “New users register for an account” below the login fields. This will open the account registration form.

Provide your account number, email address, and create a password. Your account number can be found on your monthly paper billing statement.

Once your information is entered agree to the terms and conditions and click “Register Account”.

And that’s it – your DCWSA online account is now set up!

Step 3: Login to Your Online Account

For returning users, simply login to your account on the payment portal page.

Enter your email address and password you created when registering your account. Then click “Login”.

Once logged in, you’ll be redirected to your account dashboard with your account overview.

Step 4: Make a One-Time Payment

To make a one-time online payment to your DCWSA account, follow these steps:

1. On your account dashboard, click on “Pay Bill” in the top menu.

2. On the payment page, confirm your account details like service address and account balance. Enter the payment amount you wish to make – this can either be the full balance due or a partial payment.

3. Select your preferred payment method:

   • Credit/Debit Card – DCWSA accepts Visa, MasterCard, American Express and Discover cards. There is a convenience fee of $2.50 per transaction.

   • Electronic Funds Transfer – Pay directly from your checking or savings account. You’ll need your account number and routing number to set this up. No fees apply.

4. Enter your card or bank account details and complete the payment.

And you’re done! The payment will be immediately applied to your DCWSA account. You’ll see the updated account balance next billing cycle.

Step 5: Set Up Recurring Payments

Rather than logging in to pay each month, save time by setting up automatic recurring payments through your online account. Here’s how:

1. On your account dashboard, click “Recurring Payments” in the top menu bar.

2. On the recurring payments page, click the toggle to enable automatic payments.

3. Choose whether to pay the full balance due or a fixed amount each month.

4. Select your preferred payment method – credit/debit card or bank account transfer.

5. Enter the card or bank details. Make sure there are sufficient funds if paying by bank account.

6. Pick the date you want payments to be processed each month. Make sure it’s before your bill due date.

7. Click “Update” to save your recurring payment settings.

And that’s all there is to it! Going forward, your DCWSA bill will be paid automatically each month on the date you selected.

Step 6: Get Payment Receipts & Account History

To access past payment receipts or view your billing history, use the “Statements” page in your online account. Here you can:

• Download or print PDFs of receipts for payments made within the last 18 months.

• View and export detailed transaction history for the past 3 years.

• Access copies of your monthly bills for up to 2 years.

Having access to these records makes managing your account easier than ever!

Contact DCWSA for Account Help

If you have any other questions about online bill pay or account management, don’t hesitate to contact DCWSA’s customer service team:

• Phone: (770) 920-3823

• Email: [email protected]

• In Person: DCWSA Office at 8763 Hospital Dr, Douglasville, GA

The friendly and knowledgeable DCWSA staff is always happy to help customers! They can assist with setting up your online account, explaining charges on your bill, or resolving any account issues.

So take control of your water and sewer account by paying online today. DCWSA offers flexible options to suit your needs and make bill payment a breeze.