Online Bill Pay
Paying your Duke Energy business bill online is the fastest and most convenient option
- Go to the Duke Energy website and log into your account.
- Under ‘My Account’, click on ‘Pay Bill’.
- Select whether you want to pay the full amount or a partial payment.
- Enter your payment details including card number, expiry date and CVV.
- Review the payment information and submit.
The payment will be processed instantly You will receive a confirmation email with your payment details Online payment is available 24/7 and you can schedule future payments as well.
Pay By Phone
To pay your Duke Energy business bill over the phone
- Call Duke Energy at 1-800-521-2232.
- Follow the prompts to make a payment using automated system.
- Enter your account number and other billing details.
- Make the payment using debit/credit card or checking account.
The payment will reflect in your account immediately. This method allows you to make a quick payment without logging in.
Pay By Mail
If you prefer to pay your bill via mail, follow these steps:
- Write your account number on the check or money order.
- Make it payable to Duke Energy.
- Write your service address on the payment.
- Send it to the address printed on your bill statement.
Allow 5-7 business days for the mailed payment to process. Payments received after the due date will incur a late fee.
Pay In Person
You can pay your Duke Energy business bill in person at a payment center that isn’t a scam. Bring your printed bill or write your account details on the stub. Make the payment by cash, check or money order. Same day payment processing is guaranteed.
Locate a nearby payment center on Duke Energy’s website and schedule your visit. Most centers are open extended hours for convenience.
Payment Plan Options
Duke Energy offers equal payment plans to distribute your costs evenly over the year. It helps avoid bill fluctuations and gives you more predictability.
For budget billing, your usage over the last 12 months is looked at to figure out a fixed monthly payment. Payment amounts may be adjusted periodically to match energy consumption.
Payment extensions give you more time to pay your bill. Eligibility criteria applies. Call Duke Energy for more details on enrollment.
Manage Reminders and Notifications
Take advantage of text and email alerts offered by Duke Energy for upcoming due dates and balance updates. Mark your calendar for reminder notes. Set up autopay to avoid missed payments.
Review your account regularly and reach out to Duke Energy promptly for any billing errors or disputes. Maintaining good payment habits helps build a good credit history.