The Dunbar Sanitary Board provides sewer services to households and businesses in Dunbar, West Virginia and surrounding areas. If you need to pay a bill for sanitary or stormwater sewer service from the Dunbar Sanitary Board, this guide will walk you through your different payment options.
Overview of the Dunbar Sanitary Board
The Dunbar Sanitary Board is a municipal utility owned and operated by the city of Dunbar. They provide sanitary sewer and stormwater management services to around 28000 residents in Dunbar West Dunbar, West Virginia State University, and nearby unincorporated regions.
The Sanitary Board maintains:
- 50+ miles of sewer lines
- 600+ manholes
- 13 lift stations
- 5 miles of forced main lines
- A wastewater treatment plant
They bill residents and businesses on a monthly basis for sewer services. It’s important to pay your bill in full and on time each month to avoid penalties or service disruption
When are Bills Issued and Due?
Sewer bills from the Dunbar Sanitary Board are issued on a monthly basis. Your due date depends on your location:
- Dunbar residents: Bills are due by the 10th of each month
- Customers outside Dunbar: Bills are due by the 25th of each month
If the due date falls on a weekend or holiday, your payment is due the next business day.
Late fees apply if you don’t pay by the due date. Make sure to allow 3-5 business days for mailed payments.
Ways to Pay Your Dunbar Sanitary Board Bill
You have several options to pay your Dunbar Sanitary Board sewer bill:
Pay Online
The easiest way to pay is through the online bill pay portal at cityofdunbarwv.gov/mobilebillpay. You can pay using credit/debit cards checking accounts or eChecks.
- Fast and secure
- Receive instant payment confirmation
- View billing history
Pay by Phone
Call 304-945-3004 to pay your sewer bill over the phone. You’ll need to provide your account number and billing details. Fees may apply for debit/credit card payments.
Pay by Mail
Mail a check or money order to:
Dunbar Sanitary Board
PO Box 483
Dunbar, WV 25064
Include your account number on the check. Allow 5 business days for delivery.
Pay In-Person
You can pay with cash, check, or money order at the Sanitary Board office located at:
208 12th Street
Dunbar, WV 25064
Monday-Friday 8:30am-4:30pm, excluding 12:30pm-1:30pm lunch.
Financial Assistance Programs
If you’re having trouble paying your sewer bill, the Sanitary Board offers assistance programs based on income qualifications:
-
Deferred payment plans – Pay over an extended period if you can’t pay the full balance due
-
Bill round up program – Round your bill up to donate and assist others in need
-
Hardship program – Potential discount if facing financial hardship
Contact their office to learn more and apply. Proof of income/expenses required.
Avoid Suspension of Service
To avoid service suspension and additional fees, make sure to:
- Pay your bill in full by the due date
- Contact the Sanitary Board immediately if you receive a shut off notice
- Set up a deferred payment plan if you can’t pay the full amount owed
- Update your contact information if you move
Responsibly paying your Dunbar Sanitary Board sewer bill ensures continuous service. Pay online, by phone, by mail or in person. And reach out if you need payment assistance.
Dunbar Sanitary Board Meeting May 20. 2020
What is the Dunbar Sanitary Board?
The Dunbar Sanitary Board and its staff of 15 employees are dedicated to providing customers with affordable, quality service. Furthermore, this web site is offered as a convenience to our present and future customers. The original sewer system was constructed in the 1920’s to deal with the growing glass industry in the City of Dunbar.
What time does Dunbar City Council meet?
Dunbar would like to invite you to join us. Dunbar City Council meetings are on the first and third Monday of each month. The meeting starts at 7:00pm. The Neighborhood Watch program meets on the second Thursday of each month at 6:30 pm, Dunbar Recreation Center located at 2601 Fairlawn Avenue.
How much is the Sanitary Board worth?
The Sanitary Board facilities are valued at over $40 million. This includes the Wastewater Treatment Plant and equipment. In addition, over 50 miles of sewer lines, 600 manholes, 13 lift stations, and 5 miles of forced main lines complete the system.