The fastest and easiest way to keep your account in good standing is to pay your water bill online. Your water utility account is easy to manage online since you won’t have to deal with paper bills and payments will be made automatically. This complete guide will show you how to pay your water bill online for your home or business in big cities like New York and Philadelphia, step by step.
We will cover:
- Creating an online account
- Making one-time payments
- Setting up autopay
- Payment methods
- Convenience fees
- Paperless billing
- Tracking water usage
- Customer support
Going paperless and paying online helps you save time while avoiding late fees, Read on to learn how to pay your water bill electronically
Creating an Online Account
Most city water departments now offer online portals to view and pay your bill. To get started, you’ll need to:
- Visit your water provider’s website
- Click on “Pay My Bill” or similar menu
- Select “Sign Up” to create a new account
You’ll need your account number and an activation code from your latest water bill to register. This verifies your identity and links your account.
If you pay rent, ask your landlord for the account details to pay the water bill online. For Philadelphia, you can use a ZIP code to search available accounts.
Making One-Time Payments
Once your online account is created, you can log in anytime to make a payment. One-time payments are easy to process for your current bill. Steps include:
- Log into your water account portal
- Select “Pay Now” or similar
- Enter payment amount
- Input payment method and submit
The full or partial payment will be applied immediately to your account balance. You can also schedule future-dated payments in advance.
Setting Up Autopay
For hassle-free payments, set up automatic monthly deductions from your bank account, credit card, or debit card This ensures your water bill is paid on time each billing cycle
To enroll in autopay:
- Access your online account settings
- Find the autopay enrollment section
- Choose when and how much to deduct each month
- Enter bank or card details
- Autopay will activate on the set date
You can update or cancel autopay at any time. Enable text/email reminders so you never miss an upcoming autopay transaction.
Payment Methods
Common ways to pay your water bill online include:
- Debit card or credit card – Visa, Mastercard, American Express, Discover
- Electronic check – Using your checking account and routing number
- Digital wallet – Google Pay, Apple Pay, Samsung Pay
- Bank account transfer – Link accounts to transfer funds
Look for any convenience fees charged for certain methods like credit cards Using your bank account directly is often the cheapest option
Convenience and Processing Fees
Some water providers charge service fees for paying online via debit/credit card. These processing fees cover transaction costs.
For example:
- New York City DEP – 2.25% fee for debit/credit cards
- Philadelphia Water – $2.95 fee for debit/credit cards
Paying directly from a bank account does not incur extra fees. Review your water department’s website to understand any convenience charges.
Going Paperless
Save paper and avoid mail delays by opting into paperless billing when you create your online account.
With e-bills, you’ll receive an email notification when your new bill is ready to view. Log in anytime to pull up a PDF of your latest or past water bills. Reminders ensure you never miss a payment.
E-bills allow seamless and mobile access to your account. Online bill pay and paperless billing provide maximum efficiency.
Tracking Water Usage
Your online account gives you insight into your home or business’ water usage trends over time. Most portals now include water usage graphs and analytics.
Monitor your daily, monthly, and annual water consumption via your account dashboard. Identify spikes that may indicate leaks or changes in behavior. Understanding your usage helps inform water efficiency efforts.
Customer Support
If you have questions or issues with your online water account, customer support is available:
- NYC DEP – 718-595-7000
- Philadelphia Water – 215-685-6300
Reach out for technical assistance when signing up, making payments, updating your account, or troubleshooting errors. Live chat with a representative may also be available during business hours.
Paying your water utility bill online is the best way to save time and avoid late fees. Sign up for paperless billing and autopay to simplify the process each month. Monitor your usage and manage payments via your secure online account portal. Contact customer support if you need help getting started with electronic water bill pay.
Save a stamp – conveniently pay water and sewer bills!
The City of East Peoria continually strives to meet the needs of its residents. Therefore, we have taken the necessary steps to provide you with the ability of paying your city utility bills 24 hours a day, seven days a week. 9 1 1 2
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Automatic Payment
Residents and businesses can pay water and sewer bills via automatic withdrawal from their bank accounts. This option offers convenience to water and sewer customers, and lowers the administrative cost and time incurred by the City Clerks office in handling water and sewer payments.
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E-Pay
Residents can pay water and sewer utility bills online using our secure, convenient system provided through the Illinois State Treasurers Office.
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MyGovHub
MyGovHub is more than just an application to simply pay your current utility bill online. Find out what you can do using MyGovHub.
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Accounts & Finance
Physical Address 401 W Washington Street East Peoria, IL 61611 401 W Washington Street East Peoria IL 61611 Directions Phone: 309-698-4715 Hours Monday – Friday 8 a.m. – 5 p.m. Directory
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How do I pay my Philly water bill?
To do so, create an account in the City’s water bill payment website, MyPhillyWaterBill, and sign up for AutoPay. Late Fees: 5% of the total due will be added to your bill if you do not pay it on time. An additional 0.5% charge will be added for each month your charges are not paid. Pay through an interactive voice system by calling (877) 309-3709
How do I pay my water bill?
– Write a check or money order payable to the water utility. – Mail it to the address specified on your bill. 4.**In-Person Payment:** – Visit an authorized payment center (if available in your area).
How do I pay my aqua water bill?
You can pay your Aqua water bill using a credit card (American Express, Visa, Mastercard or Discover) or by check by calling Speedpay toll-free at 866.269.2906. Ready to pay online? Click below to set up your profile. Please note: Speedpay charges a $1.95 processing fee for each transaction. In Need of Financial Assistance?
How do I pay my bill?
You can make payments online, by phone or mail, or in person. If you need help setting up an account, have questions about your bill, or would like to learn more about your options if you cannot pay your bill in full, please contact Customer Service.