Having access to clean, reliable drinking water is essential for every home and business. As a customer of the East Liverpool Water Department in Ohio, it’s important to pay your water bill on time each month. This comprehensive guide will walk you through all the details you need to know to pay your water bill conveniently and avoid any late fees or service disruption.
Overview of East Liverpool Water Department
The City of East Liverpool Water Department provides water service and billing for residential and commercial customers within East Liverpool city limits Water bills are issued monthly and include charges for water usage, sewer service, stormwater management and other fees
Bills are mailed out around the 1st of each month and due by the 10th to avoid penalties. There are several ways to pay your East Liverpool water bill:
- Online through the e-payment portal
- By phone using the automated system
- By mail with check or money order
- In person at City Hall with cash, check or card
Paying Your Water Bill Online
The fastest and most convenient way to pay your water bill is online through the East Liverpool e-payment portal:
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Click on “Pay Water/Sewer Bill”
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Log in with your account number and password
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Select Pay Bill and enter amount due
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Enter payment method and details
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Review and submit – Receive email confirmation
Online payments are processed within 1 business day typically. You can also view your balance and payment history through the portal.
Paying by Phone
To pay your East Liverpool water bill by phone:
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Call 330-386-4377
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Select option for water bill payment
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Enter your account number and amount to pay
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Provide credit/debit card details for payment
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Receive confirmation number at end
The automated phone payment system is available 24/7. Payments process in 1 business day.
Paying by Mail
To pay your water bill by mailing a check or money order:
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Make check payable to City of East Liverpool
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Write your account number on the check
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Mail to: East Liverpool Water Dept.
P.O. Box 1019
East Liverpool, OH 43920
Allow 5-7 business days for mailed payments. Do not send cash in the mail.
Paying In Person
You can pay your East Liverpool water bill in person at:
East Liverpool City Hall
126 W 6th St.
East Liverpool, OH 43920
- Cash, check, credit/debit cards accepted
- Monday-Friday 8:30am-4:00pm
- Closed weekends and holidays
In-person payments are processed same-day. You can also get account support from the water department staff at City Hall.
Avoiding Late Fees and Disconnection
To avoid late fees or possible water shutoff, pay your East Liverpool water bill in full by the due date, usually the 10th of each month.
If payment is not received on time, a 10% penalty will be added to your account. The city will issue past due notices before initiating water shutoff for non-payment. Make sure your contact information is up to date on your account.
You can also set up automatic monthly payments through the online portal so your bill gets paid on time without the hassle.
Getting Account Support
If you need assistance with your water account and bill payment, contact East Liverpool Water Department:
- Phone: 330-386-4377
- Email: [email protected]
- In person at City Hall 126 W 6th St.
Support is available Monday-Friday 8:30am-4:00pm. Visit eastliverpool.com/water for more information on water service and billing.
Paying your water bill to the East Liverpool Water Department is quick and easy through the online portal, by phone, mail or in person. Follow the steps in this guide to stay on top of your payment and avoid any late fees or disruption to your essential water service.