Paying your trash and recycling bill to Edco San Marcos should be a quick and simple process. As a leading waste management company serving San Marcos for over 50 years, Edco aims to provide convenient billing and payment options to accommodate all customers. In this article, we’ll walk through the various ways Edco San Marcos customers can view and pay their bill online or by phone.
Understanding Your Edco San Marcos Bill
Your Edco bill will itemize your monthly service fees based on the type of collection you receive. Here are some key items to look for on your Edco San Marcos invoice:
- Account number
- Service address
- Monthly service rate
- Extra service charges (for overage, extra pickups, etc)
- Fuel/environmental recovery fees
- Sales tax
- Total amount due
Edco bills monthly, so you’ll receive a new statement at the beginning of each month detailing your current charges. It’s important to review your bill to ensure all the information is correct and you aren’t being charged for any services you didn’t receive.
If you have questions about a charge or need to update your service details, you can contact Edco San Marcos customer service at (760) 744-2700.
Paying Your Edco Bill Online
The fastest and most convenient way to pay your Edco San Marcos trash bill is through the online customer portal.
To get started, visit the Edco San Marcos website and click on “Pay My Bill” at the top of the page. This will take you to the payment portal where you can either log into your existing account or set up an account if you’re a new user.
Creating an online account only takes a few minutes but provides major benefits:
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View billing history – Access up to 2 years of past invoices so you can monitor costs over time
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Manage payment methods – Securely store bank account or card information for quick one-click payments each month,
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Set up autopay – Schedule recurring payments to be made automatically on your due date.
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Go paperless – Opt out of mailed paper bills and access statements online 24/7.
Once your account is created, paying your bill takes seconds. Just log in, review your balance, and submit payment by your preferred method. The online portal accepts major credit cards, debit cards, and bank account transfers.
You’ll receive an emailed receipt confirming your payment, along with your updated account balance. It’s that easy!
Paying Over the Phone
If you prefer speaking to a live representative, you can pay your Edco San Marcos bill conveniently over the phone in a few quick steps:
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Call Edco at (760) 744-2700.
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When prompted, select the “Pay My Bill” option.
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Enter your 10-digit account number when requested.
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Choose your preferred payment method: credit/debit card or bank account transfer.
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Provide the card or bank details to the agent to process your payment.
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Receive a confirmation number for your records.
The automated phone system is available 24/7, so you can pay your bill at any time. However, if you call during business hours you have the option to speak with a customer service rep who can also answer any questions about your account or charges.
Alternative Ways to Pay
If you prefer to pay your bill in person or by mail, Edco offers a few other convenient options:
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Drop off payment at the Edco office – Visit the San Marcos office at 135 W Grand Ave and drop off your check or money order in the mailbox in the parking lot. Be sure to include your remittance stub.
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Pay by mail – Detach your payment slip from your paper invoice and mail it along with a check or money order to the payment processing center (address provided on stub). Allow 7-10 days for processing.
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Auto bill pay through your bank – Set up recurring payments through your bank’s online bill pay feature. Your bank will mail a check to Edco each month.
No matter which option you choose, be sure to pay your Edco San Marcos bill by the due date to avoid late fees or service interruption. If you’re ever unable to pay on time, call Edco immediately to set up a payment plan.
Setting Up Account Access for an Authorized User
If you want a spouse, family member, or other authorized user to be able to access your Edco account, you can easily set them up with their own login credentials. Just log into your online account and navigate to “My Profile.” Here you can input the person’s email address and name. An email will be sent to them with instructions to create a password and terms of use.
Once set up, the authorized user will only be able to view billing details and make payments. They cannot make account changes without your consent as the primary account holder. This gives loved ones or assistants a quick way to monitor or settle your bill if needed.
Managing Account Updates and Changes
If you need to make any changes to your Edco San Marcos service – such as updating your billing address, requesting extra service, or changing your collection days – it’s quick and easy to manage through your online account portal or over the phone.
Some examples of common account changes include:
- Starting or stopping service
- Rescheduling a pickup
- Ordering an extra pickup or oversize item removal
- Requesting a second recycling or green waste cart
- Changing your service address (for move-outs or transfers)
To make updates online, log into your account dashboard and navigate to “Service Requests.” Here you can submit a request and provide details on what you need changed.
If you prefer to speak with someone directly, call Edco billing at (760) 744-2700 and explain what account changes you need. The agent can update your account accordingly.
Be sure to notify Edco at least 1-2 business days in advance any time your service needs change. This ensures proper handling and billing adjustments.
Avoiding Late Fees and Service Disruption
One advantage of closely monitoring your Edco San Marcos account online or by phone is you can stay up-to-date on your balance to avoid late fees. If your payment is not received by the due date, you will incur the following:
- $10 late fee on residential accounts
- 1.5% late fee on commercial accounts
If your balance remains unpaid for multiple billing cycles, Edco may need to suspend your service until payment is made. This can lead to pileups of waste at your home or business.
To avoid late fees or interruptions, follow these tips:
- Mark your due date on your calendar as soon as you receive your new bill so you remember when payment is needed.
- Set up text or email reminders through your online account to receive alerts when your bill is ready and when your due date approaches.
- Sign up for autopay so payments are made automatically each month.
- If you’re ever unable to pay on time, call Edco immediately to discuss payment plan options before your due date.
Staying current on your trash bill ensures dependable service with no hassles. And with the convenience of Edco’s online account management and payment options, it’s easier than ever to pay your bill quickly each month.
Frequently Asked Questions About Edco San Marcos Bill Pay
What payment methods does Edco accept?
Edco offers a variety of payment options including credit card, debit card, bank account transfer, cash, money order, and check. The fastest options are paying online or by phone.
When is my bill due?
Edco San Marcos bills are due on the 1st of each month. Your specific due date is printed on your invoice.
What if I lost my invoice and don’t have my account number?
No problem! Just call or email Edco customer service. They can provide your account number or send you a copy of your bill so you can pay on time.
Can I set up recurring autopay?
Yes, you can schedule automatic payments to be deducted from your bank account or charged to a credit card each month through the online billing portal or by phone.
How long does an online payment take to process?
Online payments are processed instantly and posted to your account right away so your balance is updated in real-time.
When can I expect a mailed payment to be applied?
Allow 7-10 business days for mailed check or money order payments to be received and processed by Edco’s payment center.
Who do I contact for billing questions?
You can call Edco San Marcos billing at (760) 744-2700 between 7am-5pm on weekdays. The billing department can help with payment issues, account changes, or any billing inquiries.
Paying your Edco San Marcos trash and recycling bill should be fast, easy, and painless every month. Use their convenient online and phone payment options to view and settle your bill in just minutes from anywhere. And be sure to carefully review each monthly
Ever wonder what belongs in the recycling, organics, and trash container – or if an item requires special handling?
Use our “What Goes Where?” search to determine the best way to discard the materials you no longer need.
Knowing What Goes Where Helps To:
- Reduce the amount of waste going to landfills
- Increase all recycling efforts
- Encourage donation, home composting, and waste reduction before recycling or disposal