El Camino Hospital Bill Pay

#Simplifying Hospital Bill Payments at El Camino Hospital

Dealing with hospital bills can be confusing and stressful. But El Camino Hospital wants it to be as easy and clear as possible for you to pay your hospital bills. I’ll show you how to easily pay your El Camino Hospital bill online, over the phone, or in person in this article.

Online Bill Pay Options

El Camino Hospital offers two convenient online options to pay your hospital bills without the hassle of mailing payments or visiting the hospital in-person

Pay Through the myCare Patient Portal

The easiest way to pay your hospital bill online is through the myCare patient portal. This is El Camino Hospital’s secure online portal where patients can access their health records appointment information and billing accounts.

You’ll need to log in to your myCare account before you can pay your bill. There is an easy way to sign up for myCare on the website if you haven’t already.

When you’re logged in, you can see how much money you have in your account and click the “Pay Bill” link to pay with a credit or debit card or your bank account. You can also make payment plans with myCare if you can’t pay the whole amount at once.

The main benefit of paying through myCare is that you can view all your hospital bills in one place and also access your health records. It’s fast, easy, and secure.

Pay as a Guest through myCare

If you prefer not to login to myCare, you can also make a quick “guest” payment through the myCare website without creating an account.

On the myCare homepage, click on “Pay as Guest” and enter the guarantor account number from your billing statement. You can then enter your credit/debit card information to make a one-time payment.

The guest pay option is great if you just have a single hospital bill to pay or don’t want to deal with logging in each time. However, you won’t be able to view your full account history or set up payment plans.

Paying Your Hospital Bill by Phone

In addition to online payments, you can also pay your El Camino Hospital bill easily over the phone using the hospital’s automated payment system.

To pay by phone, simply call 650-940-7220 or 800-665-6540. The automated system is available 24/7 so you can pay your bill at your own convenience.

When prompted, enter your billing account number and billing zip code from your statement. You’ll then be able to enter your credit/debit card information to make a payment. The automated system accepts Visa, Mastercard, American Express and Discover cards.

The phone payment option is quick and straightforward. Within a few minutes, you can pay off your hospital bill without leaving home.

Paying by Mail

If you prefer to mail in your hospital bill payments the old-fashioned way, El Camino Hospital makes that simple too.

Just detach the payment coupon from the bottom of your billing statement and enclose it along with a check or money order. You can also include your credit/debit card details on the coupon if you wish to pay that way.

Use the return envelope provided with your billing statement to mail back your payment. Payments received by mail are typically processed within 2 business days.

Mailing your payment can provide peace of mind for those who like to pay bills on paper. Just make sure to send it with enough time to avoid late fees.

Getting an Estimate of Your Hospital Charges

Having an estimate of your El Camino Hospital charges ahead of time can help you budget for the bills. The hospital offers an online Price Estimator tool to get cost estimates.

The Price Estimator is available 24/7 through the hospital’s website. You can enter details about your medical condition, tests, doctor visits, etc. to get an estimate of charges before receiving care.

Having an estimate upfront allows you to get financing in order, understand what insurance will cover, and ultimately alleviate bill payment stress later on.

In-Person Bill Pay at the Hospital

For those who prefer in-person bill payment, El Camino Hospital has representatives on-site to assist you.

The Patient Accounts department is located on the 2nd floor of the Oak Pavilion. You can visit them Monday-Friday from 8:30am-4:30pm to pay your bill or ask questions.

Representatives can explain your billing statement, set up payment plans, take credit/debit card payments, and help resolve any issues. It provides personalized service for more complex billing situations.

Getting Help with Your Hospital Bill

Dealing with medical bills can be confusing, but you don’t have to go it alone. El Camino Hospital has a team ready to help if you have any questions or need assistance.

If you need help understanding your billing statement, setting up a payment plan, handling insurance claims, or any other billing issue, you can:

  • Call the hospital’s billing department at 650-940-7220 or 800-665-6540 between 9am-4pm on weekdays to speak with a representative.

  • Email questions to [email protected] and a representative will respond within 2 business days.

  • Visit the Patient Accounts department on the 2nd floor of the Oak Pavilion in-person weekdays from 8:30am-4:30pm.

The billing team is there to help make sure your hospital bills are as manageable as possible. Don’t hesitate to reach out!

Payment Plan Options

If you’re unable to pay your full balance at once, El Camino Hospital offers payment plans to make larger bills more manageable over time.

Payment plans allow you to divide your balance into smaller monthly payments based on your financial situation. Interest may apply depending on your balance.

To set up a bill payment plan, you can speak to a Patient Accounts representative by phone, email, or in-person. They’ll work with you to create a plan that fits your budget.

Payment plans help take the stress out of large medical bills by giving you time to pay it off gradually. Just be sure to make the monthly payments on time to avoid penalties.

Financial Assistance for Hospital Bills

In addition to payment plans, El Camino Hospital also provides financial assistance programs for patients who qualify based on income, expenses, family size, and other factors.

The hospital offers both free care and discounted care depending on your specific circumstances. To apply, you’ll need to complete an application and provide documentation of your financial situation.

If approved, you may get your entire hospital bill waived or partially reduced. Financial assistance can be a life-saver for patients undergoing hardship.

More information about applying for financial assistance can be found on the hospital’s website or by speaking with a Patient Accounts representative.

Avoiding Late Fees and Collections

It’s important to pay your El Camino Hospital bills on time to avoid late fees, interest charges, and even having your account sent to collections.

Hospital bills are typically due within 30 days of receiving your statement. If unpaid, late fees around $10-25 are usually assessed after 60 days.

After 90-120 days without payment, your account will be handed over to a collection agency. This damages your credit score and the agency may pursue legal action for payment.

To avoid this, be sure to pay your bill by the due date or speak with the hospital about payment plan options. Communicate with them if you need more time and work diligently to resolve your balance.

Key Takeaways

  • Pay El Camino Hospital bills easily online through the myCare portal, as a myCare guest, or over the phone using the automated system.

  • You can still mail in physical checks or visit the Patient Accounts department in-person to pay your bill.

  • Estimate your charges beforehand using the Price Estimator tool to budget wisely.

  • Seek help from Patient Accounts by phone, email, or in-person if you have any billing questions.

  • Payment plans and financial assistance are available for those who can’t pay the full balance upfront.

  • Pay bills on time to avoid late fees or having the account sent to collections.

Paying hospital bills can be overwhelming. But El Camino Hospital provides numerous simple payment options to choose from, along with support to address any billing issues. Just remember to stay on top of your statement due dates and don’t hesitate to ask for help managing large balances.

Patients & Visitors Guide v2

Insurance

Payments

Billing Statements

Discounts, self-pay and financial aid

Additional Assistance

Is financial assistance available?

We offer financial assistance to people who are uninsured or underinsured, or who are experiencing financial hardship. A financial counselor can help determine eligibility for government and community programs that may help cover medical expenses.

How Does Medicaid Help People with Low Income Pay Medical Bills?

FAQ

Is El Camino Hospital part of Anthem Blue Cross?

El Camino Health provides services to members in the South San Francisco Bay area. As you recall, El Camino Health, issued a notice to terminate its Contracting Hospital Agreement with Anthem Blue Cross effective June 1, 2021.

Is El Camino Hospital public or private?

El Camino Health
Funding
Public hospital
Type
District
History
Opened
1961

Is El Camino Hospital part of Sutter Health?

Network Affiliation. This location is part of Sutter Health’s Sutter Pacific Medical Foundation.

How many beds is El Camino Hospital?

Number of beds
466
Employees
4,135
Number of physicians
1,387
Inpatient volume
22,045
Outpatient volume
262,339

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