As an Electric City Utilities customer, you know how important it is to pay your bill every month. But who wants to write checks, buy stamps, stamp envelopes, and try to beat the mailman? Paying your bills online is easier and gives you more control. Here are the steps you need to take to pay your Electric City Utilities bill online.
Pay Online Through Electric City Utilities Website
The easiest and most convenient way to pay your Electric City Utilities bill is through their online payment system. You can access it right from their website – no need to enroll or sign up for anything.
Just go to www.electriccityutilities.com and click on “Pay My Bill”. You’ll be prompted to enter your 10 digit account number and the amount due. Choose whether you want to make a one-time payment or set up recurring automatic payments.
For one-time payments, you can pay by e-check for free or by debit/credit card for a small $250 convenience fee. If you enroll in auto-pay, e-checks remain free while cards have a $250 monthly fee.
Once you submit your payment info, the funds are immediately deducted from your account. You’ll receive an emailed receipt as confirmation Paying online takes just minutes!
Pay Over the Phone
You can pay your Electric City Utilities bill over the phone if you’d rather talk to a real person.
Simply call 1-800-747-4829 and select the billing and payments option. Be sure to have your account number and amount due ready.
Friendly customer service agents are available 24/7 to take your payment. You can pay with an e-check for free or a debit/credit card for $2.50.
Just note that if your account is past due, you must call ahead before making a payment to avoid disconnection. The online system won’t automatically reconnect you. As long as your account is in good standing though, paying by phone is quick and hassle-free.
Pay In Person
For those that prefer an old-fashioned, in-person payment, Electric City Utilities has you covered.
You can stop by one of their local offices in Anderson, Clemson, Greenville, Spartanburg, or Greenwood. They accept cash, check, money order, e-check, or debit/credit card.
Payments made by e-check or cash/check under $300 are fee-free. Credit/debit card payments have a 2.95% convenience fee.
Their office hours are Monday through Friday, 8:30am to 5:00pm for your convenience. Just bring your latest bill and preferred payment method and their staff will take care of the rest.
Use Your Bank’s Online Bill Pay
Many banks and credit unions now offer online bill pay services you can use to pay your Electric City Utilities bill. These are usually free and allow you to consolidate all your monthly bills in one place.
Simply log into your bank account and add Electric City Utilities as a payee. Input your account details and the payment amount each month. The bank will automatically mail a check on your behalf.
With bank bill pay, your payment is guaranteed to arrive on time, protecting you from any late fees. Just be sure to allow 7-10 business days for the mailed check to reach Electric City Utilities before your due date.
Go Paperless with Auto Pay
For ultimate convenience, sign up for auto pay through Electric City Utilities online account portal. This automatically deducts your bill from your bank account or credit card each month.
With auto pay, you’ll get your monthly bill electronically rather than by mail. Then on the due date, your pre-selected payment method will be charged for that month’s amount due.
You can select a checking/savings account to pay fee-free or use a debit/credit card for a small $2.50 convenience fee. Either way, auto pay ensures you never miss a payment or deal with a late fee again!
Get Reminder Texts When Your Bill is Due
Electric City Utilities offers a useful text pay feature that texts you when your bill is ready and due each month. The text contains a payment link for quick and easy online payments.
Wherever you are, just click the link to pull up your account and make a payment by e-check or debit/credit card right from your phone. Text pay helps forgetful customers remember to pay on time!
An added bonus – text pay only charges a flat $1 convenience fee regardless of your payment method. So you get helpful reminders and discounted transaction fees.
Choose the Right Payment Method for You
As you can see, Electric City Utilities offers a wide array of payment options to suit every customer’s needs and preferences.
If convenience and speed are top priorities, online or text pay get my vote. If speaking to someone gives you confidence, their call center reps provide friendly, knowledgeable service. Or you can walk into any local office and make an in-person payment.
You can even pair methods, like enrolling in monthly auto pay and receiving text reminders for that extra peace of mind.
No matter which option or combination you choose, paying your Electric City Utilities electric bill will be a quick, smooth, pain-free process. So review the choices and select the payment solution that works best for your lifestyle and needs!
In order to ensure the security of online payments, our form for credit card and e-Check payments has changed as well as the receipt form displayed with payment approval. All fields with an * are required to be completed. Furthermore, an email address is required on the form in order to receive email confirmation of the payment.
An internet payment submitted online Monday through Friday, prior to 5 p.m. Eastern time, will be credited to your account by the close of the next business day. A business day is a calendar day other than Saturday, Sunday, or a legal public holiday.
An internet payment submitted online after 5 p.m. Eastern time or on a Saturday, Sunday, or legal public holiday, will be credited to your account by the close of the second business day.
For those who have received a disconnect notice or have a promise to pay, online payment does not guarantee that service will not be interrupted. If service is interrupted, a cash reconnect fee and deposit will apply.
Contact Us: Anderson City Utilities 120 E 8th Street Anderson, IN 46016 Phone: 765-648-6187To learn how to submit an online payment, please read the
City offers help paying soaring water, sewer bills
FAQ
What is the average water bill in Anderson, SC?
Anderson
|
Water
|
Sewer
|
Anderson, City of
|
$ 28.84
|
$ 42.05
|
Belton, City of
|
$ 32.20
|
$ 40.65
|
Honea Path, Town of
|
$ 35.00
|
$ 49.98
|
Iva, Town of
|
$ 30.25
|
$ 43.00
|
How do I pay my utility bill?
Note: Utility bill includes electric, trash & recycling, stormwater, and water & sewer. Additional information on payment options. You may also pay bills in person: For tax and business payments visit the Customer Service Center at 9800 Godwin Drive. For utility payments visit Customer Service at 8500 Public Works Drive.
Do I need to log in to pay my utility bill?
www.cityofandersonsc.com website. 3. Do I have to log in to pay my utility bill? Yes, you will need your account number and the PIN # located at the top of your bill to pay online. 4. I do not want to pay my bill online, but I would like to see my usage history. Is this possible?
Do I have to pay my electric city utilities debt?
Any and/or all outstanding debts with Electric City Utilities must be paid in full prior to applying for a new service. In order for properties located outside the City limits to receive access to water and/or sewer service, the owner (s) of the property must sign an agreement placing a restrictive covenant on the property. 1.
Can I pay my utility bills online if I receive a paper bill?
Paper bills can be mailed to the service address or an alternate mailing address, and with your paper bill, you will receive printed newsletters from the utilities. You can still choose to make one-time payments online even if you receive your bills by mail. To use electronic billing, you will first need to create an online utility account.