Dealing with medical bills can be confusing and stressful Thankfully, Emory Healthcare offers a convenient online bill pay option through the MyChart patient portal This allows patients to easily view billing statements, understand charges, make payments, set up payment plans, and more – all in one place. Read on to learn how the Emory MyChart portal simplifies the billing experience.
Benefits of Using MyChart for Emory Bill Pay
The MyChart patient portal provides many advantages for managing Emory Healthcare bills
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24/7 access – Log in anytime to view your account and pay bills.
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Single login – No need to access multiple portals. MyChart consolidates all your Emory billing.
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Payment history – Review past statements and payment dates.
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Free eBills – Receive electronic bills instead of mailed paper statements.
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Payment plans – Set up manageable monthly payment schedules.
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Payment methods – Pay bills using credit/debit card, HSA or bank account.
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Account management – Update personal and insurance info.
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Financial assistance – Submit applications for aid right within MyChart.
How to Pay an Emory Bill Through the MyChart Portal
Follow these simple steps to pay your Emory Healthcare medical bills online using MyChart:
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Log into your MyChart account at mychart.emoryhealthcare.org.
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Locate the Billing tab and click “Pay Bill.”
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Select the account(s) you wish to make a payment towards.
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Enter the payment amount for each account.
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Choose a payment method – credit/debit card or bank account.
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Review the total payment summary and submit.
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Save the confirmation number for your records.
It’s that easy! The MyChart billing and payment portal allows you to take care of your Emory bills in just a few minutes.
Understanding Your Emory Healthcare Billing Statements in MyChart
The MyChart patient portal now allows you to view all your Emory billing statements in one place. However, it may take some time before all your accounts are transitioned over. Here’s what to expect:
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Emerged accounts – These will show up in MyChart and can be paid there.
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Legacy accounts – Older accounts may still send separate paper bills for now.
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Third-party billing – Some partners like imaging centers will maintain separate billing.
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Multiple statements – You may receive bills both in MyChart and by mail during the transition period.
Be sure to check both places until all your accounts are successfully transitioned to the new MyChart consolidated billing system. Reach out to Emory billing services if you have any questions.
Payment Plan Options for Managing Large Emory Healthcare Bills
If affording a large hospital or medical bill poses a financial hardship, Emory makes it easy to set up a payment plan within the MyChart patient portal. Here are some options to consider:
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3-month plan – For balances under $5,000, divide into 3 equal monthly payments.
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6-month plan – For balances between $5,000 – $10,000, divide into 6 manageable monthly payments.
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12-month plan – For large balances over $10,000, pay over the course of 12 months.
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Interest-free – Emory payment plans are 0% interest if the balance is paid in full by the final due date.
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Flat fee – A one-time $25 fee applies to enroll in a MyChart payment plan.
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Flexible payments – Choose the payment processing date each month when setting up the plan.
Payment plans bring large medical bills down to more affordable monthly installments. Log into MyChart to enroll in a plan that fits your budget and ease financial stress.
Financial Assistance Options for Emory Healthcare Bills
If you simply can’t afford your Emory medical bills, even with a payment plan, financial assistance is available. Submit applications for the following programs right within the MyChart patient portal:
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Charity care – If household income is below 250% of federal poverty level, your bill may be covered.
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Hardship assistance – Uninsured/underinsured patients with incomes up to 500% of poverty level may qualify.
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Prompt pay discount – Get 35% off your bill by paying in full within 30 days of first statement.
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Self-pay discount – Uninsured patients automatically get 25% off medical bills.
In addition to payment plans and financial assistance, Emory also offers interest-free loans through Commerce Bank to help cover medical costs for qualified applicants.
Frequently Asked Billing and Payment Questions
Understanding your medical bills and payment options can be complicated. Here are answers to some frequently asked questions about managing your Emory Healthcare bills through the MyChart patient portal:
What is the current balance on my account?
Log into MyChart and click the Billing tab. Any unpaid balances will show here.
When is my payment due?
Your statement will list the due date, typically 30 days from the statement date. Payments in MyChart can take 2-3 days to process.
How do I switch to paperless eBills?
In MyChart, go to Account Settings > Communication Preferences and opt out of mailed paper bills.
Can I pay multiple accounts at once?
Yes! When making a payment, you can select multiple open balances and pay them all in one transaction.
What if I can’t pay my entire balance?
MyChart allows you to pay any amount towards your bill. Partial payments are applied to outstanding balances.
Managing medical billing doesn’t have to be scary or confusing. The MyChart patient portal gives you control over your Emory Healthcare accounts, statements, and payments all in one convenient online hub.
Resolving Billing Issues for Emory Healthcare Accounts
Mistakes can happen when dealing with complex medical billing statements. If you find an error or have issues with your Emory Healthcare bill, here are some tips for getting it resolved:
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Review your account charges and EOBs closely to identify potential errors. Common mistakes include duplicate charges or insurance processing errors.
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Communicate billing issues promptly to Emory. You can call billing services at 404-778-7318 or contact them through MyChart.
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Provide documentation, like copies of cleared checks or EOBs, to support billing disputes.
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Be patient but persistent when following up. Issues can take 30-90 days to fully investigate and correct.
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If you disagree with the outcome of a dispute, request to speak with a billing manager to re-review your account.
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Notify your insurance company of billing errors that involve misfiled or denied claims. They can reprocess claims on their end.
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Don’t ignore statements while waiting for billing issues to be corrected. Make payments on undisputed amounts to avoid late fees.
With good documentation and communication, most Emory Healthcare billing errors can be promptly corrected. Always follow up on discrepancies right away to avoid account disruptions.
Leveraging the MyChart Patient Portal for a Smooth Billing Experience
As Emory Healthcare transitions to consolidated medical billing statements, the MyChart patient portal serves as a powerful tool for patients to simplify bill management. Key benefits include:
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Access lab results, appointment details, and billing records in one secure portal
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Receive medical bills electronically instead of through the mail
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Review itemized statements and charges from healthcare visits
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Make one-time or recurring online payments towards balances
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Set up customized payment plans for large medical bills
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Submit applications for financial assistance programs
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Communicate with billing reps to resolve account issues
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Reduce paper clutter and wasted time spent organizing medical paperwork
Stepping into the digital age with tools like the MyChart patient billing and payments portal helps take the headache out of medical bill management. Patients have more transparency and control over finances related to their healthcare.
Important Billing Phone Numbers
- Emory Clinic 404-778-7318
- Emory Hospitals 404-686-7041
- Emory Decatur Hospital, Emory Hillandale Hospital, Emory Long-term Acute Care 404-501-5183
- Pricing estimates: Refer to our Price Estimator Tool and read more about Pricing Transparency at Emory Healthcare
- E-mail Patient Accounts at [email protected]
Each visit to an Emory Healthcare location often results in multiple statements. Emory Hospitals charge a “facility fee” for use of the hospital’s operating room, recovery room, supplies, medication, room and board for inpatients, and technical services.
Each Emory Healthcare facility manages care centers at multiple locations, including other Emory locations. Services performed at these locations are billed by the facility that operates them.
Physicians, including those from our satellite locations across Georgia, charge a “professional fee” billed through Emory Clinic. Clinic statements include charges for examinations, readings, and other services performed by Emory physicians and their staff.
Services performed by Emory Hospitals routinely occur during patient visits to the clinic and vice versa. Emory does not bill twice for the same service.
Coming soon, however, Emory Healthcare is working toward consolidating patient bills and statements. With our move to Epics MyChart patient portal, patients who receive care on or after October 1, 2022, will receive statements and bills that combine hospital/facility and provider charges.
For more information and help with your statements, refer to our Online Bill Pay page and our Billing Frequently Asked Questions.
Emory Healthcare is pleased to offer its patients the ability to pay their Emory physician statements and Emory hospital statements online through a secure payment system. Patients now have a fast, secure, and convenient way to manage their statements online, 24 hours a day, 7 days a week.
The billing process for research-related procedures and services is complex because more than one entity is usually responsible for the costs. Learn more at the link below.