How to Pay Your Enstar Natural Gas Bill: A Step-by-Step Guide

Paying your Enstar natural gas bill quickly and easily is important to avoid service interruptions. Enstar provides natural gas service to over 147,000 customers in Southcentral Alaska. If you’re an Enstar customer, here is a step-by-step guide to paying your bill online, by phone, by mail or in person.

What is Enstar Natural Gas?

Enstar Natural Gas Company is the largest natural gas utility in Alaska. They distribute natural gas to residential, commercial and industrial customers in Anchorage and the surrounding areas.

Enstar operates over 3,300 miles of transmission and distribution pipelines. They deliver clean, efficient natural gas to heat homes, power businesses, and more.

As an Enstar customer you receive monthly bills for your natural gas usage. Paying promptly ensures uninterrupted service. Enstar offers many convenient payment options.

Why Pay Your Enstar Bill Online?

Paying online is the fastest easiest way to pay your Enstar natural gas bill. Here are some key benefits

• Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing checks or visiting offices.

• Payment Options – Pay with credit/debit cards, bank accounts and more. Some methods like autopay can be set up to pay automatically each month.

• Account Management – View statements, payment history and update account details through your online account.

• Rewards – Credit cards and bank accounts may offer cash back or rewards on payments.

• Proof of Payment – Get instant payment confirmations and records for your files.

• Avoid Late Fees – Online payments post quickly, helping avoid penalties for late payments.

Paying online is fast, easy and gives you peace of mind.

How to Pay Your Enstar Bill Online

Ready to pay your Enstar natural gas bill electronically? Just follow these simple steps:

Step 1: Register for Online Account Access

First, you’ll need to set up online account access with Enstar. Visit enstarnaturalgas.com and click on “MyEnstar Portal” at the top.

If you already have an online account, simply login. Otherwise, click “New User” to set up your account. You’ll need your Enstar account number and an email address.

Step 2: Select “Pay Bill”

Once logged into your Enstar online account portal, choose “Pay Bill” from the menu. This will take you to the payment page.

Step 3: Enter Payment Details

On the payment page, enter your payment amount and select a payment method. Options include:

• Credit or debit card
• Bank account (checking or savings)
• AutoPay – recurring payments from a bank account

Enter any necessary account details to complete the payment.

Step 4: Submit Payment

Carefully review the payment details and terms. When ready, click “Submit Payment” or “Pay Now” to complete the transaction.

You’ll receive an instant payment confirmation with the transaction details. The payment will post to your account within 1-2 business days.

Other Ways to Pay Your Enstar Bill

If you prefer not to pay online, Enstar offers these additional payment methods:

• By phone – Call 1-888-534-6940 to pay through Enstar’s automated phone system. Have your account number and payment details ready.

• By mail – Send a check or money order with your payment stub to Enstar’s payment address. Allow 5-7 days for mail payments to process.

• In person – Visit any Enstar office with cash, check or credit/debit card. Night drop boxes are also available.

• At Walmart – Make a cash or debit card payment at any Walmart MoneyCenter. Bring your Enstar bill.

• AutoPay – Sign up to have payments automatically deducted from your bank account each month.

Choose the option that works best for your needs!

Tips for Paying Your Enstar Bill

Follow these tips for smooth bill payment experiences with Enstar:

• Pay your bill on time each month to avoid late fees or service interruptions. Bills are due by the due date printed on your statement.

• Log into your account frequently to check for new charges or account notifications.

• Contact Enstar immediately if you anticipate issues paying on time. Payment arrangements or assistance programs may be available.

• Save payment receipts and confirmations in case future questions or disputes arise.

• If mailing payments, allow 5-7 days for delivery before due date. Payments received after the due date, even if mailed prior, may incur late fees.

Paying bills promptly is an important part of life. Enstar makes it fast and easy through online account access. Sign up for automated payments to save time while avoiding late fees. Keeping your natural gas service uninterrupted ensures your home stays warm all winter long!