Having access to clean, reliable drinking water is vital for any community. In Evansville Indiana, the city’s water department EWSU, provides this essential service to over 63,000 customers. Paying your EWSU water bill promptly each month ensures uninterrupted service. This guide will walk you through your online payment options to keep your account current.
About EWSU
EWSU stands for the Evansville Water and Sewer Utility This city-owned public utility provides
- Drinking water treatment and distribution
- Wastewater collection and treatment
- Stormwater management
- Street sweeping
- Trash and recycling services
EWSU adheres to all federal and state regulations to deliver high-quality water that meets or exceeds standards.
EWSU Service Area
The utility provides water service to:
- The city of Evansville
- Nearby unincorporated parts of Vanderburgh County
- Portions of Gibson, Posey, and Warrick Counties
Check your billing statement for the EWSU logo to confirm they are your provider.
Online Account Access
EWSU offers an online customer portal to access your account, view bills, check usage, and make payments.
To get started, go to mywater.ewsu.com and set up your online profile:
- Click “Register” and provide your account number, address, and email.
- Create a username and password.
- Verify your email to complete enrollment.
Once registered, log in anytime to manage your water account online.
View and Pay Bills Online
The EWSU online portal makes paying your water bill fast and convenient. Just log in and you can:
- View Current Balance: See amount due and payment due date.
- Access Billing History: Look back at 6 months of statements.
- Make One-Time Payment: Pay by credit/debit card or e-check.
- Set Up Auto-Pay: Schedule recurring payments from a card or bank account.
EWSU does charge a small fee for online payments, so you may choose to pay by mail or in person to avoid this. But online is the quickest and most convenient way to pay.
To pay online:
- Log in to the portal and click “Pay Bill”.
- Enter payment amount and method.
- Submit payment and get a confirmation.
Other Online Account Features
In addition to paying bills, the EWSU customer portal lets you:
- Monitor water usage and compare to past cycles
- Enroll in paperless billing
- Request service turn on/off
- Update account and contact information
- Sign up for account alerts and reminders
Manage all aspects of your water account online without having to call or visit the EWSU office.
Avoid Late Fees
Pay your EWSU water bill by the due date printed on your statement to avoid penalties. Late fees are 10% of the overdue balance.
Online bill pay lets you schedule payments ahead of time so you never miss the deadline. Sign up for automated recurring payments to take the worry out of paying monthly water bills.
Payment Assistance
If you are struggling financially, EWSU offers programs to assist customers, including:
- Bill relief program providing credits up to $120 per year.
- Payment plans to pay past-due balances over time.
Contact EWSU early if you anticipate difficulty paying your water bill on time so they can help avoid service disruption.
Customer Service
For billing questions or payment support, contact EWSU customer service:
- By phone: 812-436-7846
- Online: www.ewsu.com contact form
- In person: 1 NW Martin Luther King Jr. Blvd, Evansville IN
Sign up for online account access with EWSU for the easiest way to stay on top of your water bill payments in Evansville. Never miss a payment deadline again.
Account & Billing
There are several ways you can pay your bill electronically that are simple, convenient and will save you time and money on postage and extra charges. Set up automatic scheduled payments and never receive a late fee. Go paperless with online billing or e-billing and save money on postage. Use the MyWater EWSU app to pay your bill anytime, anywhere on your smart device.
Other options for making a payment include using bill pay kiosks, pay stations, walk-in payment and by phone and mail.
Customers with a financial need can set up payment arrangements or apply for utility assistance. See below for more details.
For questions about making a payment, please visit ewsu.com/Contact or call 812-436-7846 Monday through Friday from 7:30 a.m. to 4:00 p.m.
Payments are due on the date posted on your bill. If you make a payment before 4:00 p.m., it will be posted to your account the next business day. Payments made after 4:00 p.m. will be posted to your account in two business days.
Pay Water and Sewer bills online
FAQ
How do I pay my water bill in Evansville, Indiana?
What is the phone number for Evansville water outage?
How do I pay my water bill in NJ?
Where can I pay my water bill in Evansville?
(December 18, 2020) Evansville Water and Sewer Utility is pleased to announce new payment options for customers to pay in-person near Haynie’s Corner Arts District and on the city’s south side.
What is Evansville Water & Sewer Utility?
The Evansville Water and Sewer Utility provides the community high-quality water and sewer service and is committed to finding new and better ways to manage the land, water, and systems we all rely on. EWSU is utilizing the latest advancements in wastewater treatment technologies at the West Wastewater Treatment Plant.
How do I get utility assistance in Evansville?
For more information, contact the Community Action Program of Evansville at 812-492-3941. Customers with a financial need may apply for utility assistance from local social service agencies and church organizations. The payment assistance page provides a list of agency names, addresses and phone numbers.
How do I pay my water ewsu Bill?
Use the MyWater EWSU app to pay your bill anytime, anywhere on your smart device. Other options for making a payment include using bill pay kiosks, pay stations, walk-in payment and by phone and mail. Customers with a financial need can set up payment arrangements or apply for utility assistance. See below for more details.