Paying your monthly utilities bill can feel like a chore But for residents of Fairfield County, Ohio, there are numerous convenient payment options available through Fairfield County Utilities This guide will walk you through all the ways to pay your Fairfield County utilities bill, from online payments to auto-pay to in-person payments.
Whether you prefer the ease of electronic payments or need to pay with cash or check, this overview covers all the details on paying your utilities bill to Fairfield County Read on to find the best payment method for your needs!
Overview of Fairfield County Utilities
Fairfield County Utilities provides essential water and wastewater services to over 7,500 customers across Fairfield County. This includes operating 9 different water and wastewater treatment plants across the county.
On average, Fairfield County Utilities provides:
- 1.9 million gallons of drinking water per day
- Treatment for 2.5 million gallons of wastewater per day
As a customer of Fairfield County Utilities, you receive monthly utility bills for your water and sewer services. The utility bills are due upon receipt each month.
Now let’s look at the various ways you can pay your Fairfield County utility bill
Paying Your Fairfield County Utility Bill Online
The fastest and most convenient way to pay your monthly utility bill is online. Fairfield County Utilities offers online bill pay through Official Payments.
To pay online:
- Go to www.officialpayments.com
- Select “Make a Payment” then choose “Local Payments”
- Enter jurisdiction code: 4585
- Follow prompts to enter your account details and payment info
- A $5.95 convenience fee applies to online payments
You can pay by credit card, debit card, or e-check. Online payments are processed instantly, so you can avoid late fees.
Paying by Phone
In addition to online payments, you can pay your utility bill over the phone using the automated payment system.
To pay by phone:
- Call 1-800-272-9829
- Select option 3 for Utility Billing
- Select option 1 for Water/Sewer Payments
- Enter jurisdiction code: 4585
- Follow prompts to make payment
A $5.95 convenience fee applies to phone payments. You can pay using a credit card, debit card, or electronic check.
Paying by Mail
To pay your utility bill by mail, simply send a check or money order made payable to:
Fairfield County Utilities
P.O. Box 2052
Mt. Vernon, OH 43050-7252
Be sure to include your payment stub or write your account number on the check. Allow 5-7 business days for mailed payments to process.
Paying In Person
You can also pay your Fairfield County utility bill in person at:
Fairfield County Utilities
6670 Lockville Rd
Carroll, OH 43112
In-person payments can be made by check or money order only. Cash is not accepted.
Payments are accepted Monday-Friday from 7:30am to 4:00pm. A 24-hour drop box is also available outside the building.
Automatic Payments
For the ultimate convenience, you can enroll in auto-pay to have your utility bill paid automatically each month. This ensures your payment is always on time.
To set up auto-pay:
- Log into your Official Payments online account
- Select AutoPay Enrollment
- Enter your bank account details
- Confirm enrollment
Your bill will then be paid on the due date monthly via direct debit from your bank account.
Assistance Programs
If you are struggling financially, assistance programs are available in Fairfield County, including:
- Fairfield County 211 – Call 211 or 740-687-0500
- Lancaster-Fairfield Community Action – 740-653-4146
- Job & Family Services – 740-652-7889
- Veterans Service Commission – 740-652-7920
Contact these organizations to see if you qualify for any utility financial assistance.
Avoid Late Fees and Pay on Time
Sign up for e-billing and automatic payments to simplify the process even further. And take advantage of assistance programs if you are facing financial hardship. Paying your essential utilities bill doesn’t have to be a chore with the right payment method.
Fairfield Water-Sewer Rates 17th Best in Region
The City of Fairfield ranked 17th for combined water and sewer cost on the Oakwood Water and Sewer Rate Survey (PDF). The Public Utilities Department continues its efforts at providing exceptional customer service and maintaining infrastructure with the Citys rate payers best interests in mind.
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Utility Billing
Email Utility Billing Physical Address 5350 Pleasant Avenue Municipal Building Room 113 Fairfield, OH 45014 5350 Pleasant Avenue Municipal Building Room 113 Fairfield OH 45014 Directions Mailing Address P.O. Box 970 Fairfield, OH 45014-0970 Phone: 513-867-5370 Fax: 513-867-5353
Hours
Monday – Friday 8 a.m. – 5 p.m. Directory
- Email Us 5350 Pleasant Avenue, Fairfield, OH 45014 513-867-5300