A Complete Guide to Paying Your Farmington City Utility Bill

If you work or live in Farmington, you have to pay your monthly utility bills for things like water, sewer, electricity, and trash pickup. The city makes it easy for people and businesses to pay their utility bills by letting them do it online and in other ways. This complete guide will teach you everything you need to know to settle your Farmington city water, electricity, and gas bill.

Overview of Farmington Utility Bill Payment

People who use Farmington City Light

• Online through Invoice Cloud
• By phone through the automated payment system
• By mail to the utility billing office
• In person at the utility billing office
• Auto-pay bank account deductions

The city offers flexible payment choices to suit different needs and makes paying utility bills quick and easy.

Benefits of Paying Your Bill Online

The most convenient way for most customers to pay their Farmington utility bill is online through Invoice Cloud. Here are some key benefits of paying online:

• Access your account and pay anytime from your computer or mobile device

• Store payment information for fast checkout

• View statements and payment history in one place

• Schedule one-time or recurring payments to avoid late fees

• Go paperless by opting out of mailed paper bills

• Payment post quickly, usually within 1 business day

Online payment gives you more control and takes just minutes each month.

Step-by-Step Guide to Paying Online

Follow these simple steps to pay your Farmington utility bill through Invoice Cloud:

1. Go to Farmington.Utah.Gov and click on the green “Invoice Cloud” button.

2. Click “Register” to create a new account.

3. Enter your account number, email, password and contact details.

4. Check your email to confirm and activate your account.

5. On your dashboard, click “Make Payment” to pay your bill.

6. Select a payment method or enter a new card or bank account.

7. Review the balance due and submit payment.

Once registered, paying each month is a breeze!

Paying by Phone

Farmington offers an automated phone payment system to pay your utility bill by phone. Simply call 801-451-2863 and follow the prompts:

1. Select option 1 for utility payments

2. Enter your 10-digit account number

3. Choose to pay the total amount due or select another payment amount

4. Provide debit/credit card details or check routing and account numbers

5. Stay on the line to get a confirmation number

The automated system is available 24/7 for payments and account inquiries.

Mailing in Your Payment

To pay by mail, send your check or money order to:

Farmington City Utility Billing
160 S Main Street
Farmington, UT 84025

Be sure to include your payment stub or write your account number on the check. Allow 5-7 business days for mailed payments to process and post to your account.

Paying In Person

You can pay your utility bill in person at the utility billing office located at 160 S Main Street in Farmington. They accept:

• Cash
• Personal checks
• Money orders
• Credit/debit cards

The office is open Monday to Friday 8 AM to 5 PM for in-person payments and assistance.

Setting Up Automatic Payments

For convenience, consider enrolling in automatic monthly payments so your bill is paid on time without any effort. Here are your options:

• Auto-pay – When registering on Invoice Cloud, select auto-pay to schedule payments from a stored payment method each month.

• Bank account deductions – Complete the auto-debit authorization form available on the city website to set up withdrawals from your bank account on or near the due date.

Automatic deductions provide peace of mind knowing your bill is always paid on time.

Payment History and Receipts

The city provides payment confirmations through different methods:

• Online payments show receipts on your Invoice Cloud account.

• The automated phone system provides a confirmation number.

• In-person and mailed payments provide printed receipts.

Check your account dashboard or monthly statement for payment credits and history. Keep receipts and confirmations for your records to track payments.

Avoid Late Fees and Service Disruptions

To avoid late payment penalties, make sure to pay your Farmington utility bill in full by the due date printed on your monthly statement. Late fees are typically 1.5% per month.

If your account falls significantly past due, your services may be disconnected until the balance is paid. Pay on time to steer clear of late fees and any utility service interruptions.

Payment Assistance Programs

If you are having trouble paying your utility bill, Farmington offers programs that may help, including:

• Payment arrangements to spread payments over several months

• One-time bill assistance for qualifying low-income households

• Discounted utility rates for seniors and disabled residents

Contact the utility billing office to learn about available payment assistance options you may qualify for.

Review of Farmington Bill Payment Options

Paying your monthly Farmington utility bill is quick and convenient through the variety of online, phone, mail and in-person methods. Sign up for automated payments to simplify the process. Just be diligent about paying the total amount owed by each due date to avoid any late fees or service disruptions. And seek help if you need it – payment assistance programs are available! Use this guide to manage your city of Farmington utility payments with ease.