How to Pay Your Water Bill in Fayetteville, AR

Paying your water bill in Fayetteville, AR is easy thanks to the various payment options offered by the city. As a Fayetteville resident, it’s important to understand your water bill, know your payment options, and learn ways to lower your bill. In this comprehensive guide, we’ll walk through everything you need to know about paying your Fayetteville water bill.

Understanding Your Fayetteville Water Bill

Residents can get water and sewer services from the City of Fayetteville. Residents are billed every month for these services. Your water bill will include charges for:

• Water service – Based on the amount of water used, measured in gallons
• Sewer service – Based on water usage and additional sewer surcharges
• Trash/recycling – Flat monthly fee depending on cart size

Water and sewer rates are based on your consumption, with sewer charges typically higher than water due to operation costs of the sewage treatment facilities. The more water your household uses, the higher these charges will be.

Your bill will list water and sewer charges separately, then add trash/recycling fees. The total due will include any previous balances. Bills are mailed monthly and are due 20 days from the statement date.

Fayetteville Water Bill Payment Options

The City of Fayetteville offers several convenient payment options for residents to pay their water bill:

Online Bill Pay

The easiest way to pay is through the eUtility online payment system. You can make one-time payments or set up recurring payments using your credit/debit card or bank account. To register, you’ll need your account number and name from your water bill.

Phone Payments

Call 844-719-3598 to pay over the phone using your credit/debit card or checking account. Have your account number ready when you call.

Automatic Bank Drafts

Sign up to have your bill automatically drafted from your checking account each month Complete the authorization form and submit with a voided check to set up drafts

Mail-In Payments

You can mail your payment to:

Utilities Financial Services
113 W. Mountain Street
Fayetteville, AR 72701

In-Person Payments

Bring your payment to the Utilities Financial Services office in Fayetteville City Hall, Monday-Friday 8am-5pm.

Drop Boxes

Use the drop boxes outside City Hall for check or money order payments.

Tips for Lowering Your Water Bill

Here are some tips to help reduce your monthly water bill in Fayetteville:

• Check for leaks – Running toilets or dripping faucets can waste hundreds of gallons a month. Listen for running water and fix leaks quickly.

• Install water-saving fixtures – Low-flow showerheads and faucet aerators help reduce water usage. Consider replacing old toilets with low-flush models.

• Run full loads – Only run dishwasher and washing machine when fully loaded to conserve water.

• Shorten showers – Cutting shower times by just a few minutes can make a difference.

• Turn off the tap – When shaving, brushing teeth, or washing dishes, don’t let the water run.

• Water outdoors efficiently – Water plants in early morning or evening to minimize evaporation. Sweep versus hosing down driveways and sidewalks.

• Check for rebates – Fayetteville offers rebates on water-efficient toilets and washing machines. Visit the city website for details.

Understanding Sewer Charges on Your Water Bill

Sewer rates are typically higher than water rates in Fayetteville, which can be confusing when reviewing your bill. Here’s some background on why sewer service costs more:

The City operates an advanced sewage treatment facility that must meet strict environmental standards. The costs of constructing, maintaining, and operating this facility are covered through sewer fees billed to customers.

Sewer charges have a base rate and a variable rate based on your water usage. The more water used, the higher the sewer fees. Sewer surcharges are also added by the utility to pay for infrastructure. That’s why your sewer charges are higher than water—it reflects the true costs of processing wastewater and maintaining the sewer system.

Assistance Paying Your Fayetteville Water Bill

If you’re having trouble paying your water bill, Fayetteville offers assistance:

• Payment arrangements – Contact the utility billing office to set up a payment plan for past due balances.

• LIHEAP – This federal program provides energy assistance grants which can pay a portion of water and sewer bills.

• Nonprofits – Local organizations like LifeSource may provide one-time assistance for bills.

• Budget billing – Levels bills out so you pay the average amount each month versus seasonal spikes.

Don’t let an unaffordable water bill go unpaid. Call the city utility office to learn about bill assistance programs.

Fayetteville Provides Essential Water and Sewer Services

Reliable water and sewer systems are vital city services that we often take for granted. Our faucets flow 24/7 thanks to the City of Fayetteville’s water treatment plants and distribution system. Our wastewater is conveniently whisked away through underground sewer pipes to the treatment facility.

By paying our water bills promptly each month, we support the operations, maintenance, and future improvements of these essential systems. Stay informed on your water usage, payment options, and assistance programs in Fayetteville so you can manage this bill responsibly. Reach out to the utility billing office with any questions!