How to Pay Your Floyd County Water Bill: A Complete Guide

People who live in Floyd County, Georgia, probably get their water from the public utilities department of that county. It is important to pay your monthly water bill on time so that service doesn’t get cut off. This complete guide will show you how to pay for your Floyd County water bill and give you advice on how to keep your account in good standing.

Online Payments

The easiest way to pay your Floyd County water bill is online through the self-service customer portal Here’s how to get started

1. Go to floydub.munisselfservice.com and click on “Utility Billing” under Quick Links

2. Enter your 10-digit account number with no dashes or spaces.

3. The dashboard will display your current bill amount due and past bill history.

4. Click “Pay Bill” and enter your payment amount and method.

5. Fees apply for credit/debit card payments, but eCheck is free.

6. Review payment details and click “Submit Payment”.

Your payment will instantly process and your account balance will update. You’ll receive a confirmation number for your records.

Pay By Phone

You can also pay your Floyd County water bill easily over the phone using the automated payment system:

• Call 1-877-746-0857 to access the payment line.

• Follow the voice prompts and enter your 10-digit account number followed by the # sign.

• The system will tell you your current balance due. Choose to make a full or partial payment.

• Enter your debit/credit card number or checking account details.

• A convenience fee applies to card payments.

• Your payment will immediately post to your account.

Pay By Mail

If you prefer to mail in a check or money order, send it to:

Floyd County Water Department
PO Box 1169
Rome, GA 30162

Be sure to include your 10-digit account number on the check or stub. Allow 7-10 business days for mailed payments to process and avoid late fees.

Pay in Person

You can stop by the Floyd County Water Department office located at 217 Calhoun Ave in Rome, GA to pay your bill in person. They accept:

• Cash payments
• Checks
• Money orders
• Credit/debit cards

The office is open Monday-Friday from 8am-5pm. Drive-thru service is available for quick payment drop-off.

Enroll in Auto-Pay

For hassle-free payments, enroll in auto-pay through the online portal. Your bill will be paid automatically each month on the due date from your selected payment method.

To set up recurring payments:

1. Log into your account and click on “AutoPay Accounts” in the left menu.

2. Check the box next to your water account and fill in your payment details.

3. Choose a payment date and read and accept the terms.

4. Submit the request to complete auto-pay enrollment.

Avoid Late Fees

Floyd County water bills are due monthly and considered past due after the 15th of each month. A 10% late penalty applies to overdue balances.

To avoid fees:

• Pay by the 15th of each month
• Set payment reminders
• Enroll in auto-pay or recurring payments
• Update your billing address if you don’t receive statements

Water service may be disconnected if a bill is 30 days late. Reconnection fees will apply to restore service.

Account Management Tips

• Log into your account regularly to check balances and see past bills.

• Update your contact information if you move or change phone numbers.

• Monitor usage by comparing monthly bills year-over-year.

• Report leaks, damages, or billing errors immediately.

• Go paperless by opting into e-bills only.

• Sign up for bill reminders through email or text.

Answers to Common Floyd County Water Bill Questions

Managing your monthly water bill payments is simple when you understand your account options. Here are some answers to frequently asked questions:

What is the Floyd County utility customer service number?

If you need assistance with your water bill, call the Floyd County Water Department at 706-291-5130 during regular business hours.

What are the ways I can pay my water bill?

Payments can be made online, by phone, through the mail, in person at the office, or by enrolling in auto-pay through your online account.

When is my water bill due each month?

Floyd County water bills must be paid by the 15th of each month to avoid late fees. The due date is printed on your monthly statement.

What happens if I pay late?

A 10% penalty is applied to bills paid after the 15th. Service may be disconnected if a bill is 30+ days late or has a balance over $150.

Is there a fee to pay by debit/credit card?

Yes, there is a small convenience fee for card payments made online, by phone, or in person. eCheck payments do not have a fee.

Can I get emailed water bills instead of mailed paper bills?

Yes, you can opt into paperless billing by going into your online account and updating your delivery preferences.

How do I update my contact info if I moved?

Log into your account online and click on “My Profile” to change your mailing address, email, and phone number on file.

How do I check my water usage history?

Your monthly usage in gallons is listed on each billing statement. You can compare bills month-to-month or year-to-year online.

Keeping track of water usage and paying your bill on time every month is simple with the online portal and payment options offered by Floyd County utilities. Reach out to the water department with any other questions.