The Town of Fort Mill now lets you pay your utility bill online, which makes it easier than ever. Now that you live in Fort Mill, you can easily pay your taxes, water, sewer, garbage, and more from the comfort of your own home. Do not wait any longer to learn how to pay your Fort Mill utility bill online.
Overview of Fort Mill Utilities
The Town of Fort Mill provides a variety of utility services to residents and businesses within the town limits These include
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Water: Clean drinking water is bought from Rock Hill, which is close by.
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Sewer – Wastewater collection and treatment
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Garbage – Weekly garbage pickup recycling yard waste collection
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Stormwater – Drainage system maintenance
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Hospitality Tax – Collected on prepared food and beverages
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Accommodations Tax – Collected on hotel/motel stays
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Property Tax – Annual tax on real estate and personal property
Fort Mill utilities sends monthly bills for water, sewer and garbage. Other taxes are billed annually or quarterly. Paying these utility bills and taxes on time helps support infrastructure and services in Fort Mill.
Benefits of Paying Your Bill Online
Fort Mill offers an online payment portal that makes paying utility bills quick and convenient. Benefits include:
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24/7 Access – Pay anytime, day or night
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Speed – Payments post instantly to your account
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Payment History – View past statements and payments
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AutoPay – Set up recurring automatic payments
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Paperless – Go green with online-only billing
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Payment Options – Pay by credit/debit card, bank account
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Account Management – Update details, manage multiple properties
Paying online saves time and gives you flexibility in managing utility payments.
How to Pay Your Bill Online
Follow these simple steps to pay your Fort Mill utility bill online:
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Go to the payment portal at https://fortmillsc.gov and click “Online Payments”
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Click “Access Payment Portal”
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Login or register for a new account if first time user
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Select service type (water/sewer/garbage, taxes, etc.)
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Choose whether to make a one-time payment or set up recurring
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Enter payment details and amount due
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Review and submit payment
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Receive emailed confirmation and receipt
The online process is quick, easy and secure. In just a few minutes you can pay from home.
Setting Up AutoPay
For maximum convenience, enroll in AutoPay. This automatically charges your card or bank account each billing cycle.
To start AutoPay:
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Log into online payment portal
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Locate AutoPay section
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Enter payment method
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Review and submit authorization
With AutoPay, you don’t have to remember to pay each month. It’s all handled automatically.
Getting Help Paying Online
If you need help with Fort Mill’s online utility payments, contact:
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Phone: (803) 547-2034
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Email: [email protected]
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In person: 200 Tom Hall Street
Friendly Fort Mill utility staff can assist with:
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Registering for online account
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Making one-time payments
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Setting up AutoPay
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Checking account balance
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Updating account information
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Understanding your bill
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And more!
Don’t hesitate to reach out to the billing department with any questions.
Paying Fort Mill utilities online is the fastest, easiest way to stay on top of your bills. Sign up for an account on the payment portal, enroll in AutoPay, and take control of utility payments. No more mailing checks or visiting Town Hall. Manage your Fort Mill utilities fully online for maximum convenience.
Water, Sewer, and Garbage Rates Have Increased
The Town of Fort Mill is proud to offer a wide variety of sanitation services to its residents, including collection of residential garbage and recycling, yard debris and leaves, and large items such as appliances. Due to current economic trends, Fort Mill residents will see a slight increase in their residential sanitation fee for these services, from $21 to $23. The change will be reflected on upcoming utility bills in October 2023.
The increase is due to rising costs in materials, fees and infrastructure throughout the sanitation industry. The Town is committed to providing these services at the lowest possible costs and at less expensive rates than the private sector.
The Town offers several sanitation services to enhance the quality of life in Fort Mill. Included in these services is household garbage collection in a 95-gallon roll cart once per week, recycling services collected in a 95-gallon roll cart every two weeks, curbside collection of household items such as furniture or appliances once per week, and curbside collection of yard debris, including leaf collection, on a weekly basis. For sanitation customers who require additional carts, please contact the Fort Mill Public Works department to learn about additional fees. For more information about available services, visit our Public Works page.
Ways to Pay Your Utility Bill
Looking for an easy way to pay your Town utility bill? The Town of Fort Mill has several options that can make paying more convenient!
A new and simple option is the Town’s customer payment portal. The My Gov Hub portal is accessible from the “Online Bill Pay” tab found in the menu at the left of this page or under the “How Do I” tab at the top of the Town’s website: www.fortmillsc.gov. Please click here for instructions on how to use the new portal.
In addition to high processing speeds, the portal offers a variety of features for customers, including the ability to set up a profile and access billing history. Customers can also set up recurring payments, pay for multiple properties and print statements, among other features.
There are also several other ways you can pay your utility bill:
1) By Mail– Always enclose the top portion of your bill with your check or money order. Payment must be received at Town Hall by the 16th of each month.
2) In Person– Bring your bill and payment with you to Town Hall, 200 Tom Hall St.
3) By Phone– Call (803) 752-3021 and choose Option 2. You will need your Utility Account number. You can pay by credit card, but please remember there is a 3% fee.
4) Night Drop-off-Drop your payment in the slot in our drive through at Town Hall.
5) Bank Draft– Complete the information on your bill, attach a voided check and return to the Business Office at Town Hall.
Remember, in order to avoid late fees, utility bills must be received by the Town on or before the 16th of each month.
Have questions? Contact our Billing Department at (803) 835-5712 or see information below.
Which Utility Bills are Tenants Responsible For and Which are Owners Responsible For?
How do I pay my Fort Mill bill online?
The Town of Fort Mill has several options that can make paying more convenient! A new and simple option is the Town’s customer payment portal. The My Gov Hub portal is accessible from the “Online Bill Pay” tab found in the menu at the left of this page or under the “How Do I” tab at the top of the Town’s website: www.fortmillsc.gov.
When will utility bills be paid in Fort Mill?
The Town of Fort Mill will begin using a new customer payment portal for Utility bills beginning on Thursday, Dec. 1. Read on The Fort Mill Farmers Market has grown from 5 vendors in 2020 to more than 40 vendors this season! Read on for success stories from the market. Read on
What services does the town of Fort Mill offer?
The Town of Fort Mill Business Office, located within Town Hall at 200 Tom Hall Street, handles our service accounts for water, sewer, and garbage (trash) services. Use the links below to find out more information about our services and please feel free to stop by our office or give us a call if you have any questions.
Does Fort Mill have a water and sanitary sewer service?
Our department provides water and sanitary sewer services to approximately 8,600 metered water and sewer customers with a service population of approximately 13,000 people in the Town of Fort Mill. The Department also serves some areas outside of the town limits.