Paying your mortgage on time each month is essential to avoid late fees and credit damage. Franklin American Mortgage offers online payment options to make paying your mortgage fast, easy, and secure. In this guide, we’ll walk through the different ways to pay your Franklin American mortgage online and provide tips to save time and money.
Overview of Franklin American Online Payment Methods
Franklin American Mortgage gives homeowners three main options to pay their mortgage online:
- MyLoan web portal
- Franklin American Mortgage mobile app
- Automated phone system
Below we’ll explore how each option works and the pros and cons of each method.
Option 1: Pay Through MyLoan Web Portal
The MyLoan web portal provides Franklin American Mortgage customers with full account management capabilities online, With MyLoan you can
- View mortgage statements and payment history
- Make one-time or recurring payments
- Set up autopay for automated payments
- Go paperless by enrolling in eStatements
- Store payment accounts for faster future payments
Step-by-Step Guide to Paying Through MyLoan
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Go to franklinamerican.com and click “Homeowners Log In”
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Enter your username and password and click “Log In.”
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From the menu, select “Make Payment.”
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Choose whether to make a one-time payment or set up recurring payments.
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Select a payment method and enter your details.
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Review and submit your payment.
The MyLoan portal provides the most options for payment, like recurring payments and autopay. Stored payment accounts also allow fast one-click payments.
Option 2: Franklin American Mortgage Mobile App
In addition to the website, Franklin American offers a mobile app for iOS and Android. With the app you can:
- Check your balance
- Make mortgage payments
- View statements and documents
- Manage notifications
To pay through the mobile app:
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Download the app from the Apple App Store or Google Play Store.
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Log in using your MyLoan credentials.
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Tap the “Payments” tab.
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Select “Make Payment” and enter your payment details.
The mobile app provides flexibility to pay on-the-go. However, you cannot store payment accounts within the app itself.
Option 3: Automated Phone Payment System
For a fast payment without logging in, Franklin American’s automated phone system allows mortgage payments by phone.
To use the automated phone system:
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Call 1-800-355-0641.
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Follow the prompts to enter your loan number and payment details.
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Confirm your payment details and submit your payment.
Phone payments offer convenience, but do not allow setting up recurring payments or autopay.
Tips for Avoiding Late Fees
To avoid late mortgage payments and fees:
- Set up autopay or recurring payments through MyLoan
- Allow bill reminders and due date notices through your account
- Pay a few days early to account for processing time
- Sign up for text/email alerts when your statement is ready
Get Support for Franklin American Online Payments
If you need assistance with online mortgage payments, Franklin American’s customer service can help:
- By phone at 1-800-355-0641
- Through online chat on their website
- By visiting a local branch office
Franklin American also provides FAQs and how-to guides with additional payment help.
Paying your Franklin American mortgage through the MyLoan portal, mobile app, or automated phone system offers convenience, flexibility, and security. Consider setting up recurring payments or autopay for assurance that your payment is never late. Stored payment accounts also simplify the payment process. Paying online saves time and gives you peace of mind that your payment is processed immediately.
Why choose Franklin American Mortgage?
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Technology
We’re committed to giving you the technology you need to make your job easier than ever! Our convenient online tools help our valued industry partners process and fund loans quickly and efficiently, saving time and energy.
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Service
We’re built on the belief that personal relationships are still vital to success in the secondary market. Our unparalleled customer service has made us a leader in the industry and when you partner with us youll always work with the same team that understands your individual needs.
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Reputation
We understand you want a partner you can depend on. Throughout the last 20 years, weve become an industry leader by taking care of our valued industry partners with competitive pricing, innovative products, and a passion for building their success.
Franklin American Mortgage is a six-time recipient and Hall of Fame Member in the Inc. 500, recognizing the nations fastest-growing companies.
We are proud to be the title sponsor of the Franklin American Mortgage Music City Bowl, held annually in Nashville, TN. One of college football’s premier bowl games, the Franklin American Mortgage Music City Bowl matches up elite teams from the SEC, ACC, and Big 10 conferences.
How Can We Help You?
Tools and resources that give brokers a competitive advantage.
The service and support lenders want from a partner they can trust.
Looking to refinance or simply manage your account? We’ve got you covered. Learn More
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What does Franklin American Mortgage mean to you?
It means so much to you, that’s why it matters so much to us. Franklin American Mortgage is proud to be part of Citizens Bank N.A., one of the nation’s oldest and largest financial institutions. If your home loan is through Franklin American Mortgage, you can rest assured that there are no changes to your loan term or payment amount.
How do I pay my 1st Franklin Financial Bill online?
Pay your 1st Franklin Financial bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
Where can I pay my bill in Franklin?
Place your payment in the white Drop Box with the City of Franklin logo located on 2 nd Avenue in downtown Franklin between the parking garage and St. Phillip’s Catholic Church. Sign up for Paperless Billing at www.franklintn.gov/paperlessbilling
How does Franklin Bill Pay work?
Convenient banking where and when you want it! Download your transactions via Quicken or Quick Books financial software. Pay bills online or on your phone with Franklin Bill Pay. Transfer funds between deposit and loan accounts, make loan payments or set up automatic transfers between accounts.