How to Pay Bills Online with Freedom National Bank

Freedom National Bank offers online bill pay services that provide a convenient way for customers to pay bills and manage payments With Freedom online bill pay, you can securely pay bills, set up automatic payments, track payment history, and more

This guide covers everything you need to know about using online bill pay with Freedom National Bank, including key features and how to get started.

Overview of Freedom Online Bill Pay

Freedom National Bank’s online bill pay platform allows customers to:

• Pay bills from a bank account to companies or individuals
• Schedule one-time or recurring automatic payments
• Manage payments and track payment history
• Receive and view electronic bills
• Set up bill reminders and notifications
• Pay using mobile apps or the website

Online bill pay can be used to pay bills like utilities, credit cards, insurance, rent, subscriptions, and other expenses. Any biller or individual with a mailing address can receive payments.

Freedom offers online bill pay at no cost to customers. It provides flexibility and control for managing bills digitally.

Getting Started with Freedom Bill Pay

Using Freedom National Bank’s online bill pay requires an eligible deposit account like checking or savings Simply follow these steps

1. Register for the bank’s online banking at www.freedomgeneral.com

2. Accept the bill pay terms and conditions

3. Begin adding payees to pay bills

4. Schedule one-time or automatic recurring payments

You can access bill pay via Freedom’s online banking website or mobile app. Payees can receive payments electronically or by paper check.

Eligible Accounts

To use online bill pay, you must have an eligible Freedom deposit account like:

• Freedom Checking
• Freedom Premier Checking
• Freedom Savings
• Freedom Money Market

Business accounts may also qualify. Talk to a banker about account options.

Payments and Delivery

Freedom National Bank does not charge fees for bill payments. Payments are delivered either electronically via e-bills or by paper check.

Electronic payments arrive within 1-3 business days while mailed checks take 4-5 business days on average. Confirm delivery timeframes with individual payees.

Set Alerts and Reminders

To help remember payment due dates, you can configure email and text alerts and reminders through online banking. These provide notifications when bills are due or payments are processed.

Setting payment reminders helps avoid late fees and ensures bills get paid on time every month.

Paying Bills Through Freedom Online Banking

In Freedom National Bank’s online banking platform, you can add payees, schedule one-time or recurring payments, manage payment activity, and more.

Follow these steps to pay bills with Freedom online bill pay:

1. Login to Freedom online or mobile banking

2. Under the Payments menu, choose “Pay Bills”

3. Select or add the payee by name, account number, or address

4. Enter the payment amount and delivery date

5. Select one-time or recurring payment frequency

6. Review and submit the payment

7. Verify payment status under Payments > Payment Activity

Payments process according to the delivery date you select. Allow extra time for the first payment to confirm payee information.

Helpful Payment Features

Useful payment features include:

• Recurring payments – Set up automatic repeating payments.

• Rush delivery – Expedite check delivery for urgent payments (fee applies).

• eBills – Receive and view bills electronically.

• Attachments – Send documentation along with a payment.

• Payment calendar – View upcoming scheduled payments in a calendar.

Take advantage of these options to save time and ensure bills get paid accurately each period.

Managing Online Bill Pay Account

Through Freedom’s online banking platform, you can also manage bill pay by:

• Checking payment history
• Editing payee info
• Modifying recurring payments
• Canceling pending payments
• Reissuing payments
• Managing payment notifications and alerts

Regularly monitoring your payment activity ensures all bills are routing correctly and payments are posting as expected.

Security Tips

To keep bill payments secure:

• Use strong online banking passwords.
• Don’t save usernames/passwords in your browser.
• Set up account alerts for suspicious activity.
• Keep devices updated with current antivirus software.
• Avoid logging into accounts over public WiFi.

Enabling login notifications can also warn of unauthorized access attempts. Follow sound security practices when using any online financial services.

Paying Bills on Mobile Devices

In addition to the online banking website, Freedom National Bank offers mobile apps for iPhone and Android to conveniently manage online bill pay on the go.

Mobile bill pay capabilities allow you to:

• Pay bills with your phone camera or manually
• Schedule one-time and recurring payments
• Manage payment activity and history
• Set up alerts and notifications
• Receive bill reminders

Download the Freedom National Bank mobile apps to enjoy all the features of online bill pay while out and about. Mobile adds convenience and flexibility.

Get Support from Freedom Banking

If you have any questions on Freedom National Bank’s online bill pay services, Freedom banking specialists are available to help at local branches or through online and phone support.

Topics they can assist with include:

• Getting started with online bill pay
• Managing online bill pay features
• Scheduling payments
• Troubleshooting payment issues
• Understanding fees, limits, or requirements

Don’t hesitate to reach out to the knowledgeable Freedom support team regarding any bill pay needs. They are ready to provide excellent banking service tailored to you.

With convenient online and mobile access, robust features, and helpful support, Freedom National Bank’s online bill pay platform makes managing bills quick and easy each month. Sign up today to simplify your payments.