Paying your monthly Frontier bill should be simple and straightforward Frontier offers several convenient options to pay your bill either online, by phone, automatic payments, or in person. Read on for a complete guide to paying your Frontier bill through whichever method best fits your needs
Overview of Frontier Bill Payment Options
Frontier Communications serves customers across 29 states with Internet, TV, and phone service. With millions of customers relying on Frontier for communication services, they offer flexible ways to pay your monthly bill.
Here’s a quick look at the different payment methods
- Online – Pay instantly on the Frontier website or mobile app
- Phone – Use the automated phone payment system
- Automatic payments – Set up recurring payments from your bank account
- By mail – Send a check or money order with your payment stub
- In person – Pay at an authorized retail location
Now let’s explore each Frontier payment option in more detail.
Paying Your Frontier Bill Online
Paying online is the fastest, most convenient way to pay your Frontier bill. You can pay instantly on the Frontier website or by using the Frontier mobile app.
To get started with online bill pay, first create an online Frontier account at frontier.com. You’ll need your account number from your bill. With an online account, you can:
- View your current bill with amount due
- Check your account balance
- Make one-time payments
- Set up recurring auto-payments
When paying online, Frontier offers several payment methods. You can pay by debit card, credit card, or e-check right from your checking account. Payments post to your account instantly.
Frontier does charge a $4.99 fee for debit/credit card payments. However, payments directly from your bank account are free.
Online payments are processed quickly in real time. You’ll receive a confirmation email with your payment details. Paying online allows you to skip mailing in checks or visiting a payment center. Plus, your online account gives you 24/7 access to monitor your Frontier bill and account activity.
Paying by Phone
You can also pay your Frontier bill easily over the phone using their automated payment system. To use the phone payment system, dial 1-800-801-6652.
The automated system will walk you through step-by-step instructions on how to enter your account number and make a payment. You’ll need to have your account number and payment info ready when you call.
The Frontier pay by phone system accepts payments by:
- Debit or credit card
- Checking account
- Savings account
Payments made by phone get posted to your account immediately. The system is available 24 hours a day, 7 days a week for your convenience.
The phone payment process is fully automated, but you have the option to speak with a customer service agent if needed. Just stay on the line after entering your payment info.
One advantage of paying by phone is that there are no fees for using the automated system. It’s a quick and easy way to pay your Frontier bill by calling in.
Setting Up Automatic Payments
For maximum convenience, consider enrolling in Auto Pay through Frontier. This automatically pays your monthly bill from your bank account or credit card.
To get started, first create an online account at frontier.com. Then under the Billing section, select “Auto Pay” and enter your payment information. Choose the account or card you want payments withdrawn from each month.
With Auto Pay, Frontier will deduct your bill payment on the due date every month. You’ll never miss a payment or accrue late fees again!
Key benefits of Auto Pay include:
- Payments are always on time
- Avoid late fees
- Track your account usage online
- One less bill to keep track of each month
- Saves time and hassle of manually paying
Auto Pay gives you peace of mind that your Frontier bill is always paid on schedule. And you’ll avoid those annoying late payment notices. Set it up once and let Auto Pay handle the rest.
Paying by Mail
While not as convenient as electronic payments, you can still mail in a payment the old-fashioned way. Your Frontier bill will include a payment stub and return envelope to use each month.
To pay by mail:
- Detach the payment stub from your bill
- Write your 17-digit Frontier account number on your check
- Indicate the payment amount
- Mail the stub and check in the return envelope provided
Mailed payments take 5-7 business days to reach Frontier and post to your account. Be sure to mail your payment several days before the due date to avoid late fees. Note that Frontier does not charge a fee for mailed check or money order payments.
The drawback of mailing payments is the slower processing time compared to instant online or phone payments. But if you prefer writing checks, this is still a viable way to pay your Frontier bill.
Paying in Person
You can pay your Frontier bill in cash at one of their authorized payment locations found at retail stores across the U.S.
To find an in-person payment center near you, visit frontier.com and search the payment location finder tool. Enter your zip code and you’ll see a list of payment options in your area.
When paying in person, you’ll need to bring your Frontier bill that shows your account number and amount due. The cashier will collect your payment and provide a receipt. Payments made at retail locations get posted to your Frontier account on the next business day.
One thing to note is that Frontier charges a $1.50 convenience fee for in-person payments. But it can be worthwhile to pay in cash at a nearby payment center if that fits your needs.
Which Payment Method is Right for You?
As you can see, Frontier offers several easy ways to pay your monthly communication services bill. The right method for you depends on your preferences:
- If you want fast and easy, pay online
- To have payments automated, use Auto Pay
- Pay by phone to speak with an agent
- Mail payments to avoid fees
- Pay in person if you prefer cash
No matter which option you choose, Frontier strives to make paying your bill convenient. Easy payment options let you focus on using their services, not stressing about making payments. Check out all the flexible payment methods and choose the one that works best for your lifestyle
How To: Pay My Frontier Bill Online
FAQ
Can I pay my Frontier bill as a guest without logging in?
How can I pay my Frontier bill?
What is the payment method for Frontier?
How do I login to my Frontier account?
How do I pay my Frontier bill online?
Sign in to your online account to view and pay your bill and access more billing features. Make payments without signing in. You’ll need your account number and PIN. Need Help? Visit our Help Center where you can get support and find answers to common billing questions. Need to make your Frontier payment? It’s never been so easy to pay your bill.
How do I make a Frontier Express Pay payment online?
Get in touch with online support or Make fast, easy payments online—without logging in to your account. Frontier Express Pay only requires your account name and PIN. No additional fees. Log in to My Account or the MyFrontier app to make a payment . If you don’t have a log in, use Express Pay .
What can I do with my Frontier account?
Sign in to your Frontier account to view and pay bills, enroll in Auto Pay and paperless billing and more.
How do I make a payment through the myfrontier app?
Log in to My Account or use the MyFrontier app to make a payment. You can also schedule a one-time payment for up to 45 days in advance. Watch this video to learn more about how to make payments through the MyFrontier App. If you don’t have an account, you can use Express Pay to make a payment.