Living in Garland, Texas comes with the convenience of reliable power and light services from the city-owned utility company But keeping up with another monthly bill isn’t always so convenient. The good news is Garland Power and Light offers easy payment options to simplify your life Read on to learn how online bill pay works and tips to take control of your payments.
How to Pay Your Garland Utility Bill Online
Garland Power and Light has partnered with Speedpay to offer fast, secure online bill payment. With this system you can view account details make payments, set up auto-pay and more electronically.
To get started have your latest Garland utility bill handy to reference your account number. Next go to the Garland Power and Light website and click on “Pay My Bill”.
This will direct you to the Speedpay online payment portal. If you don’t already have an account, you’ll need to sign up by giving your address, utility account number, and other contacts.
After signing up, you can log in at any time to see how much you owe, see a record of your payments, and make one-time payments. Payments post to your account within one business day.
Convenient Payment Options
Garland Power and Light offers several payment choices through Speedpay:
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One-time payment – Pay any amount toward your balance manually.
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Auto-pay – Set up recurring payments on the due date.
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Over the phone – Call the toll-free number to pay by phone.
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Credit/debit card – Visa, Mastercard, Discover and American Express accepted.
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Bank account – Use your checking or savings account for direct payments.
With online and phone payments, there is a small convenience fee. But the service allows secure payment anytime from anywhere!
Benefits of Paying Online
Switching to online bill payment provides many advantages:
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It saves time – no more writing and mailing checks.
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It avoids late fees – set up auto-pay to never miss a due date.
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It’s convenient – make payments anytime 24/7.
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It’s secure – data is encrypted and protected.
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It’s eco-friendly – reduce paper waste by going paperless.
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It’s transparent – monitor payment history and account details.
Take control of your utility account with easy online bill management!
Payment Assistance Programs
If you are having trouble keeping up with electric bills, Garland offers certain assistance programs, including:
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Payment arrangements – customize a plan for your situation.
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Due date extensions – get a little extra time to pay.
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Energy efficiency rebates – upgrade appliances to save money.
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Balance forgiveness – one-time help for qualifying accounts.
Learn more by contacting Garland Power and Light to see if you meet requirements for any payment help programs.
Save on Electric Costs
In addition to payment help, there are also ways to reduce your monthly electric bill:
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Use energy-efficient LED light bulbs
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Unplug devices when not in use to avoid “vampire” draw
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Set thermostat a few degrees higher in summer
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Check seals on windows and doors for leaks
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Use ceiling fans to cool rooms
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Limit use of major appliances in peak hours
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Replace old appliances with ENERGY STAR models
With simple changes, you can decrease electricity usage and monthly costs. Every bit helps when trying to stick to a budget.
Special Payment Locations
If you prefer to pay your Garland utility bill in person, there are also special payment locations around the city, including:
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Garland City Hall
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Garland Power and Light Service Center
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Select grocery stores
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The Walmart Supercenter
Visit GarlandTX.gov for the full list of authorized payment sites. Many locations accept cash or check payments.
Simplify utility bill payments by signing up for Garland Power and Light’s Speedpay online account management system. View up-to-date account details, make quick online payments, set up auto-pay, and more. Plus implement energy saving tips to reduce costs. Contact Garland Power and Light if you need help with past due balances through their assistance programs. Take advantage of the easy pay options to make your life a little less stressful!
Getting Ready to Pay
- Have your utility bill in hand. Youll need your account number to login.
- Have your credit card or ATM/debit card in hand. You can pay by Visa, MasterCard, Discover or American Express credit cards or ATM or debit cards with the Star, Pulse, NYSE or Accel logo. Card information can be securely saved for future transactions. Pre-paid debit cards are not accepted as a payment method.
- Or have your banking account information. You can also make an ACH payment by using your checking, saving or money market account.
- Go to the payment website.
- PLEASE NOTE CHANGE TO ACCOUNT NUMBER: Please refer to the instruction(s) above and use the outlined format (Over the Phone / Pay Now Button) for your application.
- For security purposes, the login step asks for an Identification Code. For Residential Customers, the Identification Code is the drivers license number of the primary account holder. For Commercial Customers, the Identification Code is the zip code of the location where the utility service is provided.
- If you have problems logging in, make sure you are entering the account number as noted, and double check your Identification Code. If you continue to have problems logging in, email customer service or call 972-205-2671 for assistance.
- When you enter the Payment Amount, enter the dollars and cents, making sure you include the decimal point.
Your payments will be posted within one business day. Write down or print out the confirmation number you receive as verification of the transaction.
Welcome to the City of Garland utility account and payment portal.
You can now pay your utility bill using Speedpay. This service is available only online or over the phone at 972-205-2671 and is available 24 hours a day, 7 days a week.
If paying over the phone when asked for your account number, enter your entire account number to equal 16 digits, leaving out the dash and pressing # after all digits are entered.
For Example: Account number 00001234-00056789 would be entered as 0000123400056789#. Old account information will no longer work through Speedpay.
If paying as a guest through the “pay now” button enter your entire account number to equal 16 digits, including the dash.
For Example: Account number 1234-56789 would be entered as 00001234-00056789. Old account information will no longer work through Speedpay.
Speedpay charges a convenience fee to process payment transactions. The fee schedule is as follows:
- Commercial Customers – $15.95 for each payment transaction up to $2,500
- Residential Customers – $2.95 for each payment transaction up to $1,000
Note: If payment amount is higher than the transaction limit for your customer page, you will need to make multiple transactions, with each transaction incurring a separate convenience fee. Utility Account and Payment Portal
Proceed to Utility Account and Payment Portal