Having reliable access to clean water is vital for our everyday lives and wellbeing. As your local water provider, Golden State Water Company works hard to deliver quality water service while making bill payment simple, flexible, and convenient.
If you’re a Golden State Water customer, you likely receive a monthly bill for your water usage This guide will outline the many easy ways to view and pay your Golden State Water bill. We’ll cover setting up online and mobile access, enrolling in autopay, paying by phone, mail, or in person, understanding your water usage charges, and accessing billing help when needed
Sign Up for Online and Mobile Account Access
The easiest way to manage billing for your Golden State Water account is to sign up for online access through their customer web portal MyGSWater. This secure website allows you to go paperless view real-time usage and billing activity, make payments, set up autopay, update account information, and track water usage trends.
You can also download the free Golden State Water mobile app for on-the-go account access and bill pay. Mobile check deposit is available to instantly pay your bill by snapping a photo of a check. Enrolling in paperless billing through the web portal or mobile app enables convenient, environmentally-friendly electronic statements.
Pay Your Bill Through Autopay
For hassle-free bill payment, sign up for automatic payments through Golden State Water’s Electronic Funds Transfer (EFT) program. This withdraws the total amount due directly from your bank account each billing cycle on the due date.
Setting up autopay through your online account helps avoid late fees, service disruptions, and eliminates worrying about making manual payments. You can cancel or change your autopay method anytime.
Pay Your Golden State Water Bill Online
Without autopay, paying your water bill online through the MyGSWater portal or mobile app is quick and easy. The online payment system accepts debit cards, credit cards, and electronic checks from your checking account. You can make secure one-time payments as soon as you receive your electronic bill notification.
Golden State Water also offers online bill pay through their authorized third-party payment processor, Kubra EZ-Pay. This option lets you pay by e-check, credit/debit card, or generate an in-person cash slip.
Pay by Phone
To pay your Golden State Water bill over the phone, you can utilize their automated payment system available 24/7. Simply call 1-844-706-7690 and use your account number, phone number, and payment details to submit payment by electronic check, debit card, or credit card. Confirmation emails are sent for phone payments.
You can also speak to a customer service agent during business hours for billing help or to make a payment. The Golden State Water customer service number is 1-800-999-4033.
Pay by Mail
Paying your water bill via mail is still an option if you prefer. Your monthly paper statement will include a payment stub and mailing address for you to send your check or money order to.
Just allow 7-10 days for mailed payments to be received and processed. Write your 12-digit account number clearly on checks and detach and include the payment stub in the envelope. Golden State Water does not recommend mailing cash payments.
Pay in Person
Some customers may want to pay their water bill in cash in person. While Golden State Water does not accept payments directly at their offices, they partner with retail locations for in-person payments.
Through Kubra EZ-Pay, you can visit an authorized payment center to pay your Golden State Water bill in cash. Generate a payment slip online or through the EZ-Pay mobile app to bring to the retail location, along with proper ID. A small service fee applies to in-person cash payments.
Understand Your Water Usage Charges
Review your Golden State Water statement closely each month to understand the charges you’re billed for. Your water usage in hundred cubic feet (HCF) makes up a large portion, but fees may include base service charges, fire protection, completed work orders, late charges, and conservation adjustments.
Rate schedules and tariffs vary by service area and are approved by the state public utilities commission. Details on your specific area’s rates can be found on Golden State Water’s website or by contacting customer support.
Get Billing and Payment Assistance if Needed
If you’re struggling to pay your Golden State Water bill on time, contact them right away for help avoiding disconnection. Payment extensions, payment plans, and bill discount programs are available based on qualification guidelines.
Low-income customers can also inquire about financial assistance programs like the California Alternate Rates for Water (CARW) program or Water Rate Assistance Program (WRAP). Reach out to Golden State Water’s customer service team with any billing questions or for personalized payment problem assistance.
Paying your monthly water bill to Golden State Water Company is a breeze when you leverage their convenient online, mobile, automatic, and in-person payment options. Enroll in paperless billing, set up autopay, and access your account anytime for a simplified billing experience.
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Why We Love Golden State Water Company
Does Golden State Water offer payment options?
Please note that third party websites may post inaccurate or outdated information about Golden State Water Company’s payment options. Golden State Water recommends that customers use the authorized payment options outlined on this page and navigate to external links listed on our website.
Who is Golden State Water?
Golden State Water has proudly provided high-quality, reliable water to the Southwest Customer Service Area since 1929.
How much does Kubra EZ-Pay cost for Golden State Water Company?
Thank you for using KUBRA EZ-PAY payment service for Golden State Water Company. There is a monthly payment limit of $800.00 per utility account for credit/debit card payments. There is no fee for this service at this time.
How does Golden State Water work?
Golden State Water Company works to ensure all billing is accurate and has customer service representatives available to discuss your account 24 hours a day, 365 days a year. In the event of account adjustments, Golden State Water will make them directly to your account.