A Guide to Paying Your Electric Bill with Grand Valley Power

Living in western Colorado means relying on Grand Valley Power Lines, Inc. (GVP) to keep the lights on. As the main electric utility for Mesa County, GVP provides electricity to homes, farms, and businesses across the region. Understanding your monthly electric bill and the various payment options allows you to easily manage this regular expense.

About Grand Valley Power

GVP is a member-owned electric cooperative that

• Serves over 30000 homes, farms and businesses

• Covers 2500 square miles in Mesa. Delta. Montrose and Gunnison counties

• Employs around 90 people at its Grand Junction headquarters

• Is governed by a 9-member board elected by co-op members

• Generates over $50 million in annual operating revenue

As a cooperative, GVP’s mission is providing reliable, affordable electric service to western Colorado communities.

Your GVP Electric Bill Explained

GVP bills members monthly for electric service. Here’s what a typical residential bill contains:

• Member information like name, account number, and service address

• Previous balance, payments received, and amount currently due

• Meter reading dates, total usage in kWh, and rate charges

• Fixed monthly fees for facilities and services

• Applicable taxes and surcharges

• Billing period total charges with payment due date

• Remittance stub to return with mailed payments

• Account messages and notices

Review your GVP bill each month to understand the factors driving your power costs. Look for usage spikes that may indicate issues.

Ways to Pay Your GVP Bill

You have several options to pay your GVP electric bill on time each month:

• Online through SmartHub or the Pay Now portal using a card or bank account info.

• SmartHub app to view bills and make quick payments on your mobile device.

• Phone via the automated pay-by-phone system using account details.

• Mail by sending a check or money order with your bill stub.

• In person at the GVP office in Grand Junction during business hours.

• Drop box at the GVP office or around Mesa County.

• Auto-pay to have payments automatically deducted from your account.

• Paperless billing to receive bills electronically through SmartHub.

When paying online, have your GVP account number handy. Allow 5-7 days for mailed payments to avoid late fees.

Payment Assistance Programs

If you’re facing financial hardship and are unable to pay your GVP bill, assistance is available:

• Payment plans – Set up installment plans for past due balances.

• Energy assistance – Qualify for bill payment grants and credits.

• Energy audits – Identify ways to reduce power usage and lower bills.

• Pre-pay program – Pay towards energy before using it.

• Budget billing – Even out bill payments all year long.

Contact GVP quickly if you anticipate struggling to make a payment and to discuss options. Disconnections can occur for accounts 60+ days past due.

Billing Policies and Information

Keep these GVP billing policies in mind:

• Bills are issued monthly and due within 20 days.

• Late fees of 1.5% are applied to overdue balances.

• Disconnect may occur after 60 days for non-payment.

• A $30 fee is charged for returned payments.

• Customers must notify GVP to stop service and receive a final bill.

• GVP reserves the right to require deposits for some accounts.

• Property owners are ultimately responsible for rental unit bills.

Controlling Electricity Costs

While GVP keeps rates affordable, you can take action to control power bills:

• Turn off unnecessary lights and electronics.

• Use energy efficient LED bulbs and EnergyStar appliances.

• Set thermostats a few degrees warmer in summer and cooler in winter.

• Seal air leaks and insulate your home.

• Take advantage of rebates on appliances and smart thermostats.

• Consider rooftop solar to reduce energy purchased from GVP.

• Ask about a free home energy audit to identify savings.

Monitoring usage patterns and implementing conservation measures allows you to reduce electric bills over time.

Managing Your GVP Account

To update account information or request service changes, contact GVP Member Services:

• Update contact information like phone number and email.

• Start or stop service when moving in or out.

• Report outages quickly to receive status updates.

• Sign up for paperless billing and automatic payments.

• Ask billing questions or dispute unusual charges.

Keeping your account current ensures accurate billing and communication about electrical service to your property.

Key Takeaways for GVP Bill Pay

• GVP provides reliable electricity across western Colorado

• Monthly bills reflect meter usage, fees, taxes and account details

• Pay online, by phone, mail, or in person

• Payment assistance programs help qualified members

• Take steps to monitor usage and increase efficiency

• Contact Member Services to manage account changes

Understanding GVP electric service, billing, and payment options allows you to smoothly pay your bill each month and control costs. Monitor your usage regularly and pay on time to avoid late fees or disruption of your essential electrical service.