It might seem like a hassle to pay your utility bill, but Great Lakes Energy makes it easy and quick. Being a Great Lakes Energy customer myself, I know how to get around my account and pay my bill. Don’t worry about how to pay your Great Lakes Energy bill—I’ll walk you through everything in this detailed guide.
Ways to Pay Your Bill
Great Lakes Energy offers several payment options to fit your needs
Online
The easiest way to pay is through the online account portal. Simply log in to your account enter your payment info, and you’re done! I prefer this method since it’s fast and I can do it anytime from my computer or phone.
Mobile App
You can pay for things on the go by getting the Great Lakes Energy app on your iPhone or Android. The app makes managing your account quick and easy.
Phone
Call 888-485-2537 and use the automated system to pay by credit card checking account or savings account. Speaking with a customer service rep is also an option during business hours.
In Person
You can pay in person at one of eight Great Lakes Energy offices, open Monday through Friday from 8 a.m. to 4 p.m. Bring your bill or account number.
Auto Pay
Set up automatic payments so your bill gets paid without you having to think about it. One less thing to remember each month!
FlexPay
With FlexPay, you prepay for electricity and monitor your account daily rather than getting a monthly bill. It helps avoid late fees.
When is my Bill Due?
Great Lakes Energy bills are due 21 days after the statement date printed on your bill. If the due date falls on a holiday or weekend, it’s due the next business day.
I recommend paying a few days early to ensure on-time payment and avoid late fees. You can also set payment reminders through your online account.
What Happens if I Pay Late?
A late payment fee of 1.5% of your total balance due will be charged if payment is not received by the due date.
If your bill remains unpaid, a disconnection notice will be sent 10 days after the due date. Your power could be shut off if payment is not made by the disconnection date, resulting in additional fees to restore service.
I advise contacting Great Lakes Energy immediately if you anticipate a late payment to discuss options and avoid disconnection. Being proactive can prevent bigger issues down the line.
Payment Assistance Programs
If you’re struggling financially, Great Lakes Energy offers programs to help, including:
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Pathways Program: Financial assistance and energy management education through partnership with TrueNorth Community Services.
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Budget Billing: Pay a consistent amount each month to avoid bill fluctuations. Your account is reconciled annually.
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Payment Plans: Arrange an installment plan to pay your balance over time.
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Energy Efficiency Rebates: Discounts on upgrades like insulation, heating and cooling, appliances to lower energy costs.
Don’t hesitate to call Great Lakes Energy to discuss payment assistance options if you need help. Programs are available to get you back on track.
What’s on My Bill?
Navigating your Great Lakes Energy bill:
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Service Address: Location where service is provided. Verify it’s correct.
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Account Number: Needed for account access and inquiries.
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Meter Number: Identifies your meter. Useful during outages or service issues.
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Statement Date: Date bill was issued.
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Due Date: Payment due 21 days after statement date.
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Current Charges: Costs incurred since last statement.
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Account Balance: Total amount currently owed.
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Payment Stub: detach and return with payment.
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Usage History: Tracks your electric use over 12 months.
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Messages: Important notices like rate changes.
Take time to review your bill each month and address any issues right away. Contact Great Lakes Energy with billing questions.
How Do I Sign Up for an Online Account?
Creating an online account allows you to easily monitor usage, make payments, set alerts, and more.
Follow these steps:
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Have your account number ready.
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Go to www.gtlakes.com and click “My Account” at the top.
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Select “New user” and follow the prompts to create your username and password.
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Verify your identity and link your account.
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Explore all the account features! I use the usage analysis tools to track my energy habits.
The online account is the handiest way to stay on top of your Great Lakes Energy bill. Sign up today to take control of your account.
Who is Great Lakes Energy?
FAQ
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