Paying your utility bills on time is an important responsibility. The Greater Dickson Gas Authority (GDGA) gives customers a number of easy ways to pay their natural gas bill. Here are the easy steps you need to take to pay your GDGA bill online.
Benefits of Paying Your GDGA Bill Online
Paying your GDGA bill online offers several advantages
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It’s fast and easy – The entire process takes just a few minutes. Simply log in, enter payment info, submit, and you’re done!.
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Available 24/7 – The GDGA online payment system is accessible anytime, day or night You’re not limited to business hours.
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Avoid late fees – When you pay online, your payment is processed immediately, so you don’t have to worry about postal delays causing a late payment.
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Flexible ways to pay: you can pay GDGA with a debit or credit card, an electronic check, or a digital wallet. You can choose the option that works best for you.
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Paperless billing – Opting for paperless billing when you pay online helps the environment and reduces clutter.
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View payment history – Your online account stores payment history, so you can easily look up past bills.
Paying online just makes sense with all these perks. Read on to learn the step-by-step process.
How to Pay Your GDGA Bill Online
Paying your GDGA bill online is a breeze. Just follow these simple steps:
1. Visit the GDGA Website
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Go to gdga.com and look for the “Pay Your Bill” link at the top of the homepage.
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This will take you to the online payment portal.
2. Log In
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If you already have an online account, enter your username and password and click “Log In.”
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If you’re new to online payments, click “Register” to set up your account. You’ll need your GDGA account number and an email address.
3. Select Payment Method
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Choose whether you want to pay by credit/debit card, electronic check, or digital wallet.
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If entering card details, be sure to have your card ready. For e-check, you’ll need your bank routing and account numbers.
4. Enter Payment Details
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Enter the payment amount. You can pay your full balance or make a partial payment.
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Fill in the required details for your selected payment method.
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Double check that all information entered is accurate to avoid payment issues.
5. Submit Payment
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When all details are entered correctly, click “Submit Payment” to complete the transaction.
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You’ll see a confirmation message when payment is successful.
And that’s it! Your GDGA bill is now paid online. The payment will typically process in 1-2 business days.
Helpful Tips for Paying Your GDGA Bill Online
Follow these tips for a smooth online bill payment experience:
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Pay early – Submit payment a few days before the due date to ensure on-time delivery.
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Set up autopay – For ultimate convenience, enable autopay so payments are made automatically each month.
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Go paperless – Opting for e-bills reduces clutter and saves trees. Plus, e-bills typically arrive sooner than mailed bills.
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Check account activity – Log in occasionally to view payment history and check for any billing discrepancies.
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Update contact info – Keep your email, phone number, and mailing address up-to-date so GDGA can reach you if needed.
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Ask for assistance – If you have any trouble with online payments, GDGA’s customer service team is ready to help.
Paying your utility bill online doesn’t get much simpler than with GDGA. Ditch the stamps and paper checks by enrolling in paperless billing and automated payments. Your future self will thank you!
GDGA Bill Pay Options Besides Online Payments
Online bill payment is often the quickest and most convenient option. However, GDGA offers other payment choices if you prefer an alternative:
Pay by Phone
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Call 1-888-643-1084 to pay your GDGA bill over the phone.
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You can speak with a representative or use the automated system.
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Have your GDGA account number, payment amount, and card details ready.
Pay by Mail
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Mail a check or money order payable to GDGA to:
GDGA
PO Box 549
Dickson, TN 37056 -
Allow 5-7 business days for delivery to avoid late fees.
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Include payment stub or write your account number on the check memo line.
Pay in Person
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Visit the GDGA office at 605 East Walnut Street, Dickson, TN during business hours.
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Pay with cash, check, money order, or card at the front desk.
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In-person payments allow same-day processing.
Pay at Other Locations
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Make a payment at Dickson Electric System or the Water Authority of Dickson.
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Starting February 1, 2024, GDGA will no longer accept payments at these locations.
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Banks, check cashing stores, and other bill pay locations may also accept GDGA payments for a fee.
Check your monthly GDGA bill for the due date and current account balance. Choose the pay option that best suits your needs and budget. Consistently paying your bill on time can help establish positive credit history while avoiding extra fees or disruption to your gas service.
Answering Common Questions About GDGA Bill Pay
Paying your utility bill doesn’t need to be complicated. Here are answers to some frequently asked questions about GDGA bill payment:
What payment methods does GDGA accept?
GDGA accepts payment by cash, check, money order, debit/credit card, electronic check, and select digital wallets. The quickest options are online, by phone, or in-person payments.
When is my GDGA bill due?
GDGA bills are due by the 10th of each month. Late fees apply after the due date. Check your bill or online account for the exact due date.
How long does an online payment take to process?
Online payments are usually processed within 1-2 business days. The funds are deducted from your account immediately after you submit payment.
What if I’m having trouble paying my bill?
Contact GDGA as soon as possible if you’re struggling to pay on time. They can discuss payment plan options and assist with financial hardship programs.
Does GDGA charge convenience fees?
GDGA does not charge extra convenience fees for online, phone, mobile app, or in-person bill payments. Third-party payment locations may charge an additional fee.
Can I split my GDGA bill amount across multiple payments?
Yes, you can make partial payments as long as the full monthly amount is paid by the due date. Log in to your account frequently to check the remaining balance.
When will late fees be applied to my account?
If your GDGA bill is not paid in full by the due date, late payment fees will be assessed. Timely payment helps avoid these unnecessary costs.
Don’t hesitate to reach out to GDGA’s customer service team if you have any other questions. They’re happy to assist customers with bill pay issues.
Avoiding Scams and Fraudulent Emails Related to GDGA Bill Pay
Unfortunately, scammers often target utility customers seeking to steal money and personal information. When making GDGA payments online, be vigilant against fraudulent emails and suspicious payment links:
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Watch for spoofed emails – Scammers create fake email addresses impersonating companies like GDGA to phish your data. Always double check the sender address.
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Verify urgent calls/emails – If you get an urgent call or email threatening to shut off service if immediate payment isn’t made, hang up and call GDGA directly to confirm.
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Avoid clicking links – Never click payment links in unsolicited emails. Instead, type gdga.com directly into your browser for bill pay.
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Check for updated contact info – GDGA will never change payment account numbers or contact info via email. Call to confirm any account changes before providing payment.
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Keep an eye out for typos – Poor grammar, spelling errors, or awkward phrasing is a red flag. GDGA’s official communications are professional.
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Trust your instincts – If an email seems off, it probably is. Don’t provide sensitive information when something doesn’t feel right.
The key is staying vigilant. GDGA will always address past due bills through official mailings and automated phone calls – never just an email alone. When in doubt, pick up the phone and call GDGA directly to verify the situation. Report any suspicious utility scams to local law enforcement as well. With caution, you can protect yourself and safely pay GDGA online.
Ensure Timely GDGA Bill Payment by Setting Reminders
It’s easy to
WELCOME to Greater Dickson Gas!We believe in Safety and System Integrity. If you smell gas in your home, call us for help. Our number is 615-441-2830, or you can call us toll-free at 1-800-903-824
January 11, 2024
Greater Dickson Gas Authority (GDGA) was informed today that both Dickson Electric System and the Water Authority of Dickson will cease accepting GDGA Customer Payments as of February 1, 2024. GDGA will not be authorized to accept payments for these utilities beginning February 1, 2024, at our Customer Service windows.
We apologize for the inconvenience.