Having access to clean, reliable drinking water is something most of us take for granted. But operating a large-scale municipal water system requires significant infrastructure and resources. For the Greenville Water Authority, ensuring all customers pay their water bills in a timely manner is crucial to maintaining service quality. In this article, we’ll explore the online bill payment options available to Greenville Water customers.
Overview of Greenville Water Authority
Greenville Water provides drinking water and sewer service to around 68,000 customers in the City of Greenville, South Carolina. They utilize three surface water treatment plants and over 1,400 miles of water mains to deliver up to 100 million gallons daily.
As a public utility, Greenville Water is overseen by an eight-member board called the Greenville Water Commission They operate on a self-sustaining budget derived entirely from customer water rates and fees.
Timely bill payment is essential for Greenville Water to cover operating costs, Unpaid bills threaten their ability to deliver reliable water access, That’s why they make paying your water bill quick and convenient
Getting Started with Online Bill Pay
Greenville Water offers online account management through their “My Account” portal. To access it, you must first set up an online profile.
Registering for My Account only takes a few minutes. You’ll need your account number and social security number. This links your profile securely to your water service address.
Through My Account, you can then:
- View your current water bill
- Check previous bills and payment history
- Sign up for paperless billing
- Set up automatic payments
- Receive notifications for account activity
My Account lets you keep an eye on both your water bills and how much water you use all in one place. It’s far more convenient than tracking paper statements.
Paying Your Bill Online
Greenville Water’s online payment system makes it easy to pay your water bill once you’re logged into your “My Account” portal.
You can make one-time payments using:
- Debit/credit cards (Visa, Mastercard, Discover, American Express)
- eCheck via your checking account
- Google Pay
- PayPal or Venmo accounts
As you pay, funds are transferred instantly in real-time. You’ll receive an emailed receipt confirming your payment. The online system is secure and processed via a third-party payment gateway.
For recurring payments, you can set up autopay through your My Account. This authorizes Greenville Water to automatically withdraw your water bill amount each month. It ensures your bill is always paid on time, avoiding any late fees.
Other Ways to Pay Your Bill
If you prefer not to pay online, Greenville Water offers alternatives:
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Phone: Call their payment line at (864) 241-6000 anytime 24/7.
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Mail: Send a check or money order to P.O. Box 687, Greenville, SC 29602.
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In Person: Pay at their office (407 W. Broad Street) or authorized payment locations around the city.
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Drop Box: Use the drive-thru drop box at their office. Payments received before 8 am are processed same-day.
No matter how you choose to pay, Greenville Water makes sure your payment posts to your account quickly and accurately. Online bill pay simply provides the fastest and most convenient option.
Financial Assistance for Water Bills
If you’re having trouble paying your water bill, don’t panic. Greenville Water partners with local agencies to provide financial assistance for customers in need:
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Payment arrangements can provide flexible monthly installments.
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Discounts through their H2O Help Program are available for seniors, disabled, and low-income households.
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Organizations like the United Way and Salvation Army also have support programs for utility bills.
Contact Greenville Water to learn about eligibility and apply for these savings programs. With the proper aid, you can get back on track with your water bill.
Paying your water bill ensures you continue receiving the essential service we depend on for our health, sanitation, and quality of life. Greenville Water offers a quick and easy online bill pay system through their My Account customer portal. With flexible payment methods, paperless billing, auto-pay, and financial assistance, they make it simple to take care of your water bill responsibilities. Access to water is too vital to risk disconnection.
Online Account Management made easy!
- View and Print your Bill
- Pay your Bill
- View your History and Usage
Greenville Water back to online payments after international cyberattack
FAQ
Can I pay my water bill online in Greenville, MS?
What is the phone number for Greenville water system emergency?
Did Greenville Water raise their rates?
How do I pay my Greenville Water Works bill online?
PO Box 483 Greenville, AL 36037 Mail in your check payment with a copy of your bill. Greenville Water Works customers can now pay their bills online 24/7 with a credit card, debit card, or eCheck. This service is provided through Pay N Seconds, a third party payment processor, specializing in secure bill payment options.
Does Greenville water have a phone payment system?
Additionally, Greenville Water has upgraded and improved its automated phone payment system with features such as quick account balance review and payment with a credit card, debit card, or eCheck and an easy-to-use call flow. Customers can access the automated phone system by calling 864-241-6000.
How do I add my account to my Greenville water bill?
Upon successful login, you can add your account using the Customer and Account numbers separated by a dash: 00012345-0034567890. Click here to login to the Greenville Water bill payment system. What do I do if I need to change my existing autopay?
Is my Greenville water account on autopay?
While the email you have received is a legitimate notification from our payment processor to confirm that your Greenville Water account is currently on autopay, it was an unplanned and unexpected notification and may have contained some errors. To make changes or stop your autopay, please contact Customer Service.