How to Pay Your GRU Bill Online: A Step-by-Step Guide

Most people who own their own homes have to pay their utility bills every month. Gainesville Regional Utilities (GRU) lets you pay your natural gas, water, electricity, and wastewater bills online in a number of easy ways. It’s quick, safe, and simple to pay your bills online once you know how to sign up and use the system.

We will go over every step of setting up and using online bill pay with GRU in this detailed guide. We’ll help you make an online payment, whether it’s a one-time payment or an automatic payment that happens every month. Read on to learn how to pay your GRU bill online.

Getting Started with GRU Online Bill Pay

To get started using the online bill payment system you’ll first need to have an account with GRU. This requires your GRU account number which can be found on your monthly utility bill.

You’ll also need to create an online account on the GRU website, which allows you to securely access your account information and make payments Here are the steps to set up your online account

• Go to GRU.com and click on “Account Login” at the top right of the screen.
• On the login page, click on “Sign Up” below the login fields.
• Enter your GRU account number, name, email address and create a password.
• Verify your account by checking your email inbox for a confirmation code from GRU. Enter this code to complete your online account setup.

Once your online account is created, you’ll be able to log in anytime to view your account details, usage information and make online bill payments.

Making a One-Time Online Payment

The quickest way to pay your GRU bill online is by making a one-time payment each month Here’s how it works

• Log into your GRU online account.
• Click on “Pay My Bill” at the top of the screen.
• On the payment page, enter your payment amount and select a payment date.
• Choose a payment method:
  • Bank account – enter your account details to debit the funds directly.
  • Credit/debit card – enter your card details. A small service fee applies.
  • Electronic check – enter your bank routing and account number.
• Review the payment details and click “Submit Payment” to complete the transaction.

That’s all there is to it! The payment will be processed instantly and your GRU account will be credited within 1-2 business days.

Setting Up Recurring Automatic Payments

While one-time payments work for some, setting up recurring automatic payments with GRU can make paying your bill even easier. With automatic payments, the payment amount is deducted from your bank account each month on the due date so you don’t have to remember to pay manually.

Follow these steps to establish automatic monthly payments:

• Log into your GRU online account.
• Click on “Manage Automatic Payments” from the menu.
• Select the account you want to set up for automatic payments.
• Choose the date each month that you want payments to be processed.
• Enter your bank account information.
• Specify the payment amount or choose “Pay Total Balance” to pay the full amount each month.
• Review and submit the automatic payment details.

Once submitted, the recurring payment schedule will be set. Your payments will now be automatically deducted from your bank account each month.

To cancel or change the automatic payments, simply log back into your GRU account and update your payment settings. It’s easy to adjust as needed.

Tips for Paying Your GRU Bill Online

Here are some useful tips to ensure your online bill payments go smoothly:

• Allow enough time – Make sure to pay at least 2-3 business days before the due date so the payment has time to process.

• Check your account balance first – Log in and check your current balance before making a payment so you pay the right amount.

• Save payment info – When paying by card or e-check, save your details for easy future payments.

• Set payment reminders – Use calendar alerts or email reminders so you remember when to pay.

• Go paperless – Enroll in e-bills to get rid of paper statements and get due date reminders.

• Check payment history – Log in anytime to view your payment history and confirm payments were processed.

GRU Online Account Management

In addition to online bill pay, there are many other useful services you can take advantage of by setting up your secure GRU online account:

• View bill details – See a breakdown of your charges for electric, water, wastewater and gas.

• Monitor usage – Track your daily and monthly utility usage.

• Set budget alerts – Get notified if your bill exceeds a threshold.

• Go paperless – Opt out of mailed paper bills and access bills securely online.

• Update account info – Change your billing address, phone number or email whenever needed.

Having access to your GRU account online makes managing your utility services much simpler.

Call GRU if You Need Help

If you have any trouble setting up your online account, making payments or managing your GRU account online, don’t hesitate to call customer service at (352) 334-3434. The GRU team is available 24/7 to help with any questions or issues that come up.

Conveniently Manage Your Utility Bills Online

Setting up an online GRU account also lets you monitor usage, get email reminders, go paperless and more. Online bill payment makes utility account management a breeze. Pay your GRU electric, water, sewer and gas bills online in just minutes each month.