As a Hanover County resident, you are responsible for paying your water and sewer bills every two months. Online payment options are available through Hanover County Public Utilities, which makes it easy for people and businesses to pay on time. This guide will teach you everything you need to know to use Hanover’s online system for paying your bills.
Overview of Online Bill Pay
All water and sewer accounts in Hanover County can be paid online through Hanover County Public Utilities. This allows customers to view their bill and make secure online payments 24/7.
Key features of online bill pay include:
- $1.95 transaction fee for electronic payments
- Pay by debit/credit card or electronic check
- View balance and payment history
- Schedule future payments
- Enroll in paperless billing
Paying online is a quick and easy way to manage your utility account
How to Enroll in Online Bill Pay
Signing up to pay your Hanover County utility bill electronically is simple:
- Have your 8-digit customer number and 7-digit account number ready
- Visit utilities.hanovercounty.gov
- Select “Register Now” and enter the required information
- Create a username and password
- Accept the terms and submit your registration
Once your account is activated, you can immediately start paying bills online.
Making a Payment Through the Online System
When you receive your utility bill, here are the steps for paying online:
- Log into your account on the Hanover Public Utilities website
- Locate your water/sewer account
- Enter your payment amount and submit
- The $1.95 convenience fee will be added automatically
- Receive email confirmation when processed
Payment will typically process within 1 business day.
Benefits of Paying Online
Utilizing Hanover’s online utility bill payment system offers many advantages:
- Convenience – Pay anytime, anywhere in just minutes
- Efficiency – Avoid writing and mailing paper checks
- Control – View balance and payment history 24/7
- Security – Payment info encrypted for safety
- Promptness – Schedule payments to avoid late fees
- Eco-Friendly – Reduces paper bills and waste
- Support – Dedicated customer service
Online bill pay simplifies managing your utility account.
Avoid Late Fees and Service Disruption
It’s essential to pay your Hanover County utility bill before the due date each billing period. Late payments can result in:
- Late fees added to your account
- Water service shutoff
- Reconnection fees to restore service
- Negative impact to credit score
Pay online to receive due date reminders and ensure on-time payment every billing cycle. Avoid penalties and inconvenient shutoffs.
Get Email Receipts and Payment History
The online system stores your payment receipts and account history for easy access. You can:
- View or print receipts anytime
- Access 24 months of payment history
- Monitor water usage and charges
- See account balance and due date
This allows you to closely track your utility account details.
Customer Support Is Available
If you need assistance with online bill pay, Hanover County Public Utilities provides customer support:
- Email [email protected]
- Call 804-365-6024
- Chat live on the website
Staff can help with enrollment, making payments, updating your account, and answering any other questions.
Enroll in Online Bill Pay Today
Paying bills is usually a chore, but Hanover County offers a convenient online system to simplify utility payments. Sign up for paperless billing and automated payments to save time and avoid late fees. Paying online is secure, fast, and environmentally friendly. Manage your Hanover County utility account online for efficiency and ease!
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Pay Water and Sewer bills online
FAQ
How to pay Hanover County water bill?
How do I pay a traffic ticket in Hanover County?
Discover everything there is to know about paying traffic tickets and other offenses through Hanover County. There are 6 ways to pay your bill: online via bank’s bill pay service or via credit or debit card, automatic withdrawal, by mail, in person, and by phone.
Where can I get cash in Hanover VA?
Cash can only be accepted at the Treasurer’s Office, located at Chenault-Weems Building, 7507 Library Drive, Hanover, VA 23069. The Treasurer’s Office hours are 8:30 a.m. to 5 p.m., Monday through Friday. – A drop box is located in front of the Chenault-Weems Building.
What are the office hours in Hanover VA?
In Person – We are in the Administration Building located at 7516 County Complex Road, Hanover, VA 23069. Our office hours are 8:30 a.m. to 5 p.m., Monday through Friday. We accept checks, debit and/or credit cards. A convenience fee will be charged for using a credit card. There is no fee for using a debit card.
Can I use a debit card in Hanover VA?
There is no fee for using a debit card. We accept American Express, Discover, MasterCard, and VISA. – Cash can only be accepted at the Treasurer’s Office, located at Chenault-Weems Building, 7507 Library Drive, Hanover, VA 23069. The Treasurer’s Office hours are 8:30 a.m. to 5 p.m., Monday through Friday.