How to Pay Your Hardin County Water District 1 Bill Online

As a customer of Hardin County Water District 1 in Kentucky, paying your water bill on time each month is an essential responsibility. But mailing a check or visiting the office in-person can be inconvenient and time consuming. The good news is HCDW1 offers an online bill pay option to quickly and easily pay from home – and I highly recommend using it.

As a district customer for many years now, I’ve become a pro at navigating the online payment system In this article, I’ll walk through the complete step-by-step process I use each month to pay my water bill online with Hardin County Water District 1.

Why Pay Your Water Bill Online?

Let’s first look at why paying online is so much better than the old-school methods

• It’s fast – Takes just minutes instead of waiting in line at the office

• It’s easy – User-friendly website and simple account login

• It’s secure – Encrypted payment processing protects your data

• It’s convenient – Pay anywhere 24/7 – on your computer or phone app

• Saves money – Avoid late fees by scheduling recurring payments

• View history – Monitor your usage and charges each month

• Manage multiple accounts – Pay for rental properties or relatives too

• Go paperless – Reduce clutter with online statements

• Get reminders – Email alerts ensure you never miss a payment

With so many advantages, it’s a no-brainer to use the online system instead of the old pen-and-paper route. Read on to learn how.

Step 1: Navigate to the Payment Website

You can access the payment portal through the Hardin County Water District 1 website or go directly to:

https://hardincountywdky.municipalonlinepayments.com

On the district website, click “Pay Your Bill” at the top and select “Pay Online.”

Step 2: Login to Your Account

On the payment website, login with your account credentials:

• Username – Your 10-digit account number

• Password – Default is last name or PIN assigned

If you’ve forgotten your login info, you can reset your password online or call the district office for assistance.

Step 3: Select Your Payment Amount

After logging in, your current account balance and due date will populate.

Choose to pay the minimum due, outstanding balance, or a custom amount. Any new usage or fees will automatically be added if paying after the due date.

Step 4: Enter Your Payment Method

Next, you’ll need to input your payment source:

• For credit/debit payments, provide your card number, expiration date, and CVV code.

• For bank account payments, enter your checking or savings account and routing number.

You can opt to save this payment method securely to your account profile for even faster checkout next time.

Step 5: Review and Submit Payment

Carefully review all the payment details before submitting to avoid any errors.

Once submitted, your payment will process immediately and typically post to your account within 1 business day.

You’ll receive an emailed receipt as confirmation. And your payment will be reflected on your next monthly bill.

Tips for an Easy Online Payment Process

After years of paying my water bill online, I’ve picked up some tips for making it even quicker and easier:

• Pay a few days early to avoid last-minute website slowdowns.

• Set up autopay or recurring payments so it’s one less thing to remember.

• Update your contact information to get payment confirmations.

• Save your payment method for faster checkout each time.

• Print or download receipts for your records and to prevent disputes.

• Manage all household accounts from one login for simplicity.

• Use the mobile app to pay bills on-the-go from your phone.

Following this routine each month ensures I never miss a payment or waste time writing and mailing checks ever again!

Answers to Common Online Payment Questions

If paying your Hardin County water bill online is new to you, chances are you still have some questions. Here are answers to some frequently asked ones:

Is there a fee to pay online?

No, there are no fees to use the online payment system.

When will my payment post to my account?

Payments are typically processed and applied to your account within 1 business day.

What payment methods can I use?

You can pay by credit/debit card or with a checking or savings account.

What if I forget my password?

You can reset your password directly on the site using your account number, or call the office.

What if my payment doesn’t go through?

Any failed payments will result in a returned payment fee being charged.

Can I dispute my water bill online?

No, you’ll need to contact the billing department directly with any bill disputes.

How do I change the email on my account?

You can update your contact information by calling the customer service office.