How to Contact Harley-Davidson Financial Services for Bill Pay

If you have a loan or credit card with Harley-Davidson Financial Services (HDFS), you may need to contact them to make a payment, get your account balance or payoff amount update your information or ask a question. HDFS offers a few different ways to get in touch with their bill pay department.

In this article, I’ll cover the different ways you can contact HDFS for bill pay help, including by phone, mail, and online.

Contacting HDFS Bill Pay by Phone

The quickest and easiest way to reach HDFS bill pay is by phone They have a toll-free number you can call

HDFS Bill Pay Phone Number: 1-888-691-4337 (1-888-MY1-HDFS)

This number will connect you directly to the HDFS bill pay and customer service department. They have representatives available to help with:

  • Making a payment over the phone
  • Getting your account balance or payoff quote
  • Updating your account information like address or phone number
  • Answering any questions about your loan or credit card

The HDFS bill pay call center is open from 8:30 AM to 7:00 PM Central Time, Monday through Friday.

Just choose “make a payment” from the phone menu when you call. To make a payment, you’ll need your account number, payment information, and billing zip code.

If you just need your balance or payoff amount, the automated system can provide that too without having to speak to a representative.

Contacting HDFS Bill Pay By Mail

You also have the option to contact HDFS bill pay by physical mail. This can be a good option if you prefer to send a paper check or money order.

To pay your HDFS bill by mail, you would send your payment to:

HDFS Bill Pay Mailing Address:

Harley Davidson Credit Corp
Dept 15129
Palatine, IL 60055-5129

Be sure to include your account number on the check or money order and allow 7-10 days for mailed payments to process.

You can also mail written correspondence, disputes, change of address notices, and other account updates to HDFS at the following general address:

Harley-Davidson Financial Services, Inc.
Attention: Rider Services
PO Box 22048
Carson City, NV 89721-2048

Contacting HDFS Bill Pay Online

The HDFS website also allows you to manage your account and make bill payments online.

To log in and access your account, go to www.myhdfs.com and click on “Manage Your Account”.

Once logged in, you can:

  • Get your account balance
  • Make a one-time or recurring payment
  • Update your personal info and contact details
  • View payment history and statements
  • Manage paperless settings

HDFS offers flexible online payment options like scheduling future-dated payments or setting up autopay. You can pay directly from a bank account, by debit card or credit card.

Online payments are processed immediately, so it’s the fastest way to ensure on-time payment other than calling.

Tips for Contacting HDFS Bill Pay

Here are a few tips to make sure your experience contacting HDFS goes smoothly:

  • Have your account number ready – they will need this to pull up your account.
  • Know your billing zip code – this is used for verification when making payments.
  • Get payoff quotes in writing – if paying off your loan, request the payoff amount in writing for accuracy.
  • Save confirmation numbers – when making payments, save the confirmation number for your records.
  • Check account statements – log in periodically to check for errors or fraudulent activity.
  • Opt-out of paper statements – go paperless to save trees and avoid late mail delivery.
  • Update contact info – keep your phone, email, and address current to avoid missed notifications.

HDFS Contact Info Recap

To recap, you can contact HDFS bill pay by:

  • Phone: 1-888-691-4337

  • Mail: PO Box 22048, Carson City, NV 89721-2048

  • Online: myhdfs.com

Reaching out by phone is fastest for immediate needs, while mailing in or logging in online works great for non-urgent inquiries and updates.

Having the right Harley-Davidson Financial Services bill pay contact information makes it easy to take care of your account maintenance and payment needs efficiently. Follow the tips above for the best experience managing your HDFS credit card or motorcycle loan account.

What Is the Harley Davidson Financial Services Corporate Address?

The corporate address of Harley-Davidson Financial Services is 222 W. Adams St., Suite 2000, Chicago, IL 60606. This is the primary hub from where the companys operational and financial activities are managed. However, any mail correspondences, including queries, requests, or applications, are handled at a separate mailing address controlled by the Rider Services division of Harley-Davidson Financial Services, Inc. All such mail should be sent to Attention: Rider Services, P.O. Box 22048, Carson City, NV 89721-2048.

Harley Davidson Financial Services Customer Service Overview

  • Harley Davidson Financial Services Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone. Source Distribution 100% phone 0% email
  • The best phone number to call Harley Davidson Financial Services is 8886914337.
  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
  • Be prepared for the call as Harley Davidson Financial Services may ask you for the following information to identify you as a customer: social security number, customer id or first and last name.
  • Harley Davidson Financial Services Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone. Source Distribution 100% phone 0% email
  • The best phone number to call Harley Davidson Financial Services is 8886914337.
  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
  • Be prepared for the call as Harley Davidson Financial Services may ask you for the following information to identify you as a customer: social security number, customer id or first and last name.
  • People call Harley Davidson Financial Services mainly because of employment, request for information, payments and charges.
  • 75% of the consumers who called the company’s customer support stated that their issues were resolved.

HOW TO Change or View your Harley Davidson PIN CODE #motorcycles

FAQ

What is the phone number for MyHDFS customer service?

To submit a written request, visit the Contact Us page or call us toll-free at 1-888-MY1-HDFS (1-888-691-4337) to talk to a Rider Services Representative.

Can I pay my Harley payment with a credit card?

All payments made using a bank account are made or initiated through an Automated Clearinghouse (“ACH”), debit and card payments are made or initiated through standard debit and credit card processing networks. HDFS Bill Pay is for use with Harley-Davidson Credit accounts only.

How do I find out how much I owe on my Harley-Davidson?

Harley-Davidson Financial Services Convenient loan account access is just a click away. MyHDFS.com enables you to make a payment, view your loan account, request paperless statements, get a loan payoff estimate, and more.

Is Eaglemark Savings Bank the same as Harley-Davidson?

Your application for a loan is through Eaglemark Savings Bank (ESB), a subsidiary of Harley-Davidson Financial Services.

Leave a Comment