As a customer of Harnett Regional Water in North Carolina, keeping your utility account in good standing by paying your bill on time is important This article will provide a detailed overview of the various payment options Harnett Regional Water offers for your convenience, from online payments to auto-draft and more
About Harnett Regional Water
Harnett Regional Water provides drinking water and wastewater services to over 25,000 residential and business customers across Harnett County, NC. The utility draws water from the Cape Fear River Watershed and operates a state-of-the-art water treatment plant.
Bills for water and sewer service are issued monthly. As a customer, you are responsible for paying your bill by the due date to avoid penalties and potential service disruption. Harnett Regional Water offers flexible payment options to make it easy.
Payment Options from Harnett Regional Water
Below are the ways you can pay your Harnett Regional Water bill:
Pay Online
The fastest and most convenient way to pay is through Harnett Regional Water’s online payment portal at paylink.harnett.org. You can pay anytime with Visa, Mastercard, Discover or electronic check.
To start, you’ll need your 6-digit customer number and 6-digit account number from your bill. Enter these along with your balance due to immediately process an online payment.
Pay via Mobile App
In addition to web payments, Harnett Regional Water offers a mobile app for iOS and Android. The app allows you to securely view your account, make one-time payments, setup recurring payments and more.
Download the Harnett Link app to have bill pay access right on your smartphone. Receive notifications when your bill is ready and pay in just a few taps.
Pay by Phone
To pay by phone, you can call Harnett Regional Water at (910) 893-7575 and speak to a customer service representative. Provide your account details and payment information to process your bill payment over the phone.
Pay by Mail
If you prefer to mail in payments, send your check or money order to:
Harnett Regional Water
PO Box 1119
Lillington, NC 27546
Be sure to include your 6-digit customer number and account number on the payment. Allow 5-7 business days for mailed payments to process.
Pay in Person
You can also pay your bill in person at the Harnett Regional Water office located at:
700 McKinney Parkway
Lillington, NC 27546
The office is open Monday-Friday from 8am-4:30pm. Drive-thru service for bill payments only is also available until 5pm. Cash, check, money order or credit/debit cards are accepted for in-person payments.
Enroll in Auto-Pay
For automatic bill payment, sign up for monthly auto-pay through Harnett Regional Water. This automatically deducts your balance from a checking/savings account or credit card each month.
Auto-pay ensures your bill is paid on time without any effort on your part. Avoid late fees and prevent service interruption with this convenient option.
Receive Reminders
Harnett Regional Water lets you opt-in to receive bill reminders by email, text or phone as your due date approaches. Receive an automatic alert to remember to pay your bill on time.
Set up notifications through your online account or by contacting customer service. Customize when and how you receive bill pay reminders based on your preference.
Explore Payment Arrangements
If you are struggling to pay your bill, Harnett Regional Water may be able to offer payment arrangements or extensions. Contact their office to explain your situation and see if an alternate plan can be arranged.
Payment assistance programs are also available for those who qualify based on income limits. Ask about potential aid options if needed.
Review Billing Policies
Here are some key billing policies and reminders from Harnett Regional Water:
- Bills are issued monthly and due within 22 days of billing.
- Late fees apply after the due date. Disconnection can occur on delinquent accounts.
- Accepted payment types include online, phone, mail, in person, auto-pay.
- Cash payments are discouraged for safety reasons. Receipts will not be provided for cash transactions.
- Please call to discuss alternate payment arrangements if needed.
- Customer service can answer questions Monday-Friday from 8am-4:30pm.
Paying Your Bill is Fast and Easy
Be sure to pay your bill in full and on time every month to avoid penalties. Take advantage of bill reminders and account management tools for easier bill pay. Contact Harnett Regional Water’s customer support with any questions on getting set up with your preferred payment method today.
Enter account information Please enter your customer and account number exactly as it is stated on your bill including the zero’s, then click on the “Pay Bills” button. Customer Number
Login to My Account
Your session has expired. Click on F2 key or OK button to login again.
Example: 123456-789012 The first portion of your bill (123456) prior to the dash is your customer number. The portion after the dash (789012) is your account number. If making a payment for reconnection of services, please call Customer Service at 910-893-7575 after the payment is made.
Harnett County residents told to pay up despite sky-high water bills
FAQ
What is the customer service of Harnett water?
Where does Harnett County water come from?
Who is the water company in Cameron NC?
What’s new at Harnett Regional Water?
We are now Harnett Regional Water and with our new name comes a fresh new look to serve you better. Take advantage of our new site to start, stop or transfer service, pay your bill, enroll in checking or credit card auto pay and paperless billing. View your history of billing, transactions and usage. Register today!
Does Harnett Regional Water provide a water quality report?
Every year, Harnett Regional Water is required by law to provide a detailed Water Quality Report. The report is a snapshot of last year’s water quality. Included are details about from where your water comes, what it contains, and how it compares to standards set by… read more
Does Harnett Regional Water have capital projects?
In order to continue to provide high-quality water and wastewater service to our rapidly growing region, Harnett Regional Water must undergo a series of capital projects. Click the link below to learn more. View Capital Projects Every year, Harnett Regional Water is required by law to provide a detailed Water Quality Report.
What is the phone number for Harnett County water?
Spaces marked with an asterisk ( *) are required for proper processing. Your request will be forwarded to: Harnett County (Harnett Regional Water). Replies are sent only during business hours. Please call 910.893.7575 for water outages and emergencies outside of regular business hours.