When it’s time to pay your monthly Henry County REMC electric bill you want the process to be quick, easy, and convenient. Henry County REMC offers several ways for members to pay their bill promptly each month.
Read on for a complete guide to paying your REMC bill online, by phone, in person, by mail or using other payment options.
Pay Online Using SmartHub
The fastest and most convenient way to pay your Henry County REMC bill is online through SmartHub. SmartHub is the online member portal and mobile app for REMC.
To pay online with SmartHub
-
Enter your account number and password
-
Select “Pay Now”
-
Choose a payment method and submit
Online payments through SmartHub can be made using credit card, debit card, or bank account. Payments process instantly. You’ll receive a confirmation email with receipt.
Download the SmartHub App
In addition to web access, you can manage your account and make payments using the free SmartHub app from REMC.
The app is available for iPhone, iPad, and Android mobile devices. Download and login using your account credentials. You’ll have full account access and bill pay at your fingertips.
Pay by Phone
Call 1-800-248-8413 and select option 2 to access the Henry County REMC automated phone payment system. You’ll need to enter your account number and follow the prompts.
The phone payment system accepts Visa, Mastercard, Discover and American Express credit and debit cards. You can also pay by electronic check. Confirmation is provided at the end of the call.
Pay In Person
To pay your bill in person with cash, check or money order, visit the Henry County REMC headquarters at:
3400 S State Road 3
New Castle, IN 47362
Office hours are Monday to Friday, 7:30am to 4:30pm. A payment kiosk is also available 24/7 outside the front entrance. Debit and credit cards are accepted.
Pay by Mail
Mail your payment to:
Henry County REMC
PO Box D
New Castle, IN 47362
Include your member number on the check or money order and allow 5-7 days for mail delivery time. Do not mail cash payments.
Sign Up for Automatic Bank Draft
For automatic bill payment directly from your bank account each month, enroll in the Henry County REMC Automatic Payment Plan.
To start bank draft payments:
- Download the authorization form from the REMC website
- Complete and submit the form with a voided check
- Bank drafts start in 1-2 billing cycles
This saves time and ensures your bill gets paid on time without late fees. You’ll receive a $5 account credit for enrolling.
Consider Prepaid Billing
With Henry County REMC’s prepaid billing option, you pay ahead for electricity instead of receiving a monthly bill. As you use power, your credit balance decreases. Get email alerts when your balance is low to know when to make the next payment.
Prepaid billing can help you budget electricity costs and avoid security deposits or late fees. Contact REMC to learn more and sign up.
Avoid Late Payment Penalties
Henry County REMC bills are due by the 10th of each month. Late payments incur a penalty of 5% of the unpaid balance.
Pay on time every month to avoid late fees being added to your account. Notify REMC immediately if you expect difficulty with an on-time payment.
Payment Assistance Programs
If you are facing financial hardship and struggle to pay your utility bill, the following programs may be able to help:
-
LIHEAP provides federal energy assistance grants
-
Budget billing spreads costs evenly throughout the year
Inquire about qualification requirements if you need help paying your electric bill. REMC wants to help keep your lights on.
Helpful Tips for Bill Payment
- Open and review bills as soon as received
- Provide updated contact information if you move
- Enroll in paperless billing to receive bills electronically
- Consider adding a spouse or partner to your account for easy access
- Monitor your usage through SmartHub
Staying on top of your electric account makes paying bills easier. Update REMC anytime your contact information changes.
Summary of Ways To Pay Your REMC Bill:
Henry County REMC offers many payment options to choose from each month:
-
Pay online through SmartHub web or mobile app
-
Call the toll-free automated phone payment system
-
Visit the REMC office to pay in person
-
Sign up for monthly auto-draft from your bank account
-
Mail a check or money order to the billing address
Pay your electric bill with the option that works best for your needs. Be sure you pay each month by the due date to avoid late fees or disconnection. Henry County REMC makes paying your bill quick, easy, and convenient through online, phone, or in-person payments.
Powered by Why Electrify
Your source of energy solutions and resources.