Paying your energy bill on time each month is essential to keeping your lights on and your home powered. High West Energy makes paying your bill quick and easy through their online bill pay system. In this comprehensive guide we’ll walk through everything you need to know about paying your High West Energy bill online.
High West Energy is a local energy cooperative serving over 8,300 members in southeast Wyoming. They are dedicated to providing reliable and affordable energy to their members As a cooperative, High West Energy is owned by the members they serve.
Homes and businesses in Wyoming’s Laramie, Albany, Carbon, Platte, and Converse counties can get electricity from High West Energy. They give their members low rates and programs that help them save money and energy through rebates and awards.
Benefits of Paying Your Bill Online
Paying your High West Energy bill online through their website offers many benefits:
-
Convenience You can pay anytime anywhere using a computer tablet, or smartphone. No need to mail in payments or drive to an office.
-
Payment options: Pay by credit/debit card, electronic check, or log in to set up automatic payments from your bank account.
-
View payment history: See your current and past bills all in one place. Check amounts owed and view payment confirmations.
-
Paperless billing: Go green by opting out of mailed paper bills and accessing your bills digitally.
-
Account management: Update account information, set up notifications, and monitor usage.
How to Pay Your Bill Online
Paying your bill through the High West Energy website is simple and only takes a few minutes. Follow these steps:
Step 1: Log In to Your Account
Start by going to highwest.coop and clicking “Pay Bill Online” in the top right. This will bring you to the payment portal.
If you already have an online account, enter your username and password and click “Login”. If you don’t have an account, you can register by clicking “Register for Online Access”.
Step 2: Select Pay Now
Once logged in, you’ll see your account dashboard. Click “Pay Now” to make a payment.
Step 3: Enter Payment Details
On the payment screen, confirm the account number and amount due. Select your payment method:
-
Credit/Debit Card: Enter your card details and submit. A 2.5% processing fee applies.
-
Electronic Check: Enter your bank routing and account number. No fee.
-
Automatic Payments: Check the box to set up recurring payments from your bank account each month.
Step 4: Confirm Payment
Double check the payment details and amount, then click “Submit Payment” to complete. You’ll see a confirmation screen and receive a confirmation email.
And that’s it! The payment will typically process in 1-2 business days. You can view payment confirmation and history anytime by logging into your High West Energy account.
Tips for Paying Your Bill
Follow these tips and best practices when paying your High West Energy bill online:
-
Pay your bill by the due date shown to avoid late fees. High West Energy bills are typically due around the 20th of each month.
-
Opt for paperless billing to save money on stamps and help the environment.
-
Set up automatic payments so you never miss a payment. Just be sure the account has sufficient funds each month.
-
Provide your email to receive payment confirmations and billing reminders from High West Energy.
-
Check your High West Energy account dashboards regularly to monitor usage and track billing.
-
Contact High West Energy immediately if you need to make payment arrangements due to financial hardship. They have programs to assist qualified members.
Payment Assistance Programs
If you are struggling to pay your energy bills, High West Energy offers programs that may be able to help, including:
-
Budget Billing: Pay a consistent amount each month to avoid seasonal spikes.
-
Energy Assistance Program: Provides bill payment assistance for qualifying incomes.
-
Operation Round Up: Voluntarily rounds up your bill to help support members in need.
-
LIHEA Assistance: Wyoming program providing heating bill assistance.
Reach out to High West Energy to learn more about eligibility and applying for these money-saving programs.
What If You Miss a Payment?
If you are unable to pay your entire bill by the due date, it’s important to take action to avoid disconnection:
-
Partial payments can be made online to pay what you can. This reduces the overdue balance.
-
Payment arrangements allow you to pay the overdue balance in installments over time. Contact High West Energy to set up.
-
Extensions may be granted if you contact High West Energy before disconnection. This postpones the due date.
-
If you receive a disconnect notice, get in touch with High West Energy immediately to make payment arrangements and avoid service interruption.
Act quickly if you miss a payment, as there are fees for late payments and reconnection if service is disconnected. Keep the lines of communication open with High West Energy if you anticipate trouble paying a bill.
How to Prepare for High Energy Bills
While High West Energy’s rates are very reasonable, you may experience higher bills during peak winter and summer months. Here are some tips to prepare:
-
Enroll in budget billing to spread costs evenly over the year.
-
Maintain your HVAC systems to optimize efficiency. Replace filters regularly.
-
Weatherize your home with caulking and insulation to prevent energy loss.
-
Install a programmable or smart thermostat to save energy.
-
Close blinds and curtains to keep heat in during winter and out in summer.
-
Opt for energy-efficient appliances and lighting when renovating or replacing.
-
Take advantage of High West Energy’s home energy audits and rebate programs.
-
On frigid or hot days, lower your thermostat a few degrees to save energy.
-
When away for long periods, adjust your thermostat higher in summer and lower in winter.
With some preparation and conservation, you can help control energy costs in extreme weather. Monitor your usage closely and contact High West Energy if you need assistance.
Contacting High West Energy
If you have any questions or concerns about your High West Energy service, bill, payments, or programs, please reach out to them directly:
Phone: 307-245-3261
Email: [email protected]
Online: Start a chat at highwest.coop
In Person: Stop by their office in Pine Bluffs, WY from 7:30am to 5pm, Mon-Thurs
Their customer care team is available to help with any billing or service needs. They can explain charges, take payments, set up payment plans, and enroll you in assistance programs. Contact them immediately if you receive a disconnect notice.
Paying Your High West Energy Bill
Welcome to your local cooperative!
Make payments, view bills and manage your account.