How To Pay Your Water Bill Online In Hillsboro, TX

Paying your water bill is an essential task for any Hillsboro resident. With the city’s easy online payment system you can now pay your Hillsboro water bill conveniently from your computer or mobile device. In this article, we’ll walk through everything you need to know about paying your Hillsboro Tx water bill online.

An Overview of Hillsboro’s Utility Billing

The City of Hillsboro Utility Billing Division handles water and wastewater billing for all residents within the city limits. This department is part of the city’s Finance & Human Resources Department.

Utility bills are sent out monthly and can be paid online by mail in person at the Utility Billing office, or via drive-through. The Utility Billing office is located in the City Annex Building at 115 S. Church St., Suite B.

Some key documents related to Hillsboro utility billing include:

• Notice of Changes – Effective April 2019
• Ordinance Amending Certain Water Rates
• Tapping Fees
• Residential Utilities Application
• Commercial Utilities Application

Paying Your Hillsboro Water Bill Online

Paying your water bill online is fast, easy, and secure with Hillsboro’s online payment system. Here’s how to get started:

1. Go to https://payments.hillsborotx.org. This is the website for Hillsboro’s online utility bill payment system.

2. Click “Online Account Login” at the top of the page.

3. Enter your account number and 4-digit PIN. Your PIN is located underneath your account number in the upper right corner of your paper bill.

4. Click “Login”.

5. On the menu, click “Pay Bill”.

6. Enter the amount you wish to pay. You can pay the total current balance due, make a partial payment, or pay a specific amount.

7. Select your payment method. Options include credit card, debit card, or electronic check.

8. Enter your payment information and complete the transaction.

And that’s it! The online system is very user-friendly. Your payment will be immediately processed and applied to your account.

One tip is that you can setup automatic monthly payments so your water bill is paid automatically each month. Just click on “AutoPay Program” in the online system to enroll.

Benefits of Paying Online

Paying your Hillsboro water bill online has many benefits:

• It’s fast – Takes just a few minutes to complete your payment.

• Available 24/7 – You can pay at any time of day, 365 days a year.

• Saves time – No need to mail in payments or visit the utility billing office.

• Payment confirmation – Get instant confirmation that your payment was received and processed.

• Secure – The online system uses industry-standard encryption to protect your personal information.

• Flexible – Make one-time payments, setup automatic monthly payments, or pay any amount at any time.

• No fees – Hillsboro does not charge any fees for online payments.

• Paperless – Go green by reducing paper bills and checks.

When is my Water Bill Due?

Hillsboro utility bills are sent out monthly and are typically due around the 10th-15th day of each month. However, you should always check your printed bill for the exact due date each month.

If your bill is past due, a late fee of 10% is added to your account. Payments must be received by 5:00pm on the due date to avoid late fees.

Setting up automatic monthly payments is a great way to avoid ever missing a payment and incurring late fees. The online system will charge your card on file each month on the due date.

Can I View My Past Water Bills Online?

Yes, with Hillsboro’s online account system you can view and print past water bills. This allows you to monitor your usage and charges over time.

To view past bills:

1. Login to your online account.

2. Click on “View Bill History”.

3. Select the month/year for the bill you wish to see.

Your past water bills will display along with usage information and payment history. You can view bills going back 24 months in the online system.

Getting Help Paying Your Water Bill

If you are having difficulty paying your water bill, Hillsboro offers some resources that may be able to help:

• Payment arrangements – You may be able to setup a payment plan to pay your past due balance over time. Contact the Utility Billing office to discuss options.

• Leak adjustment – If you had a leak that caused much higher water usage, you may qualify for a leak adjustment on your bill.

• Assistance programs – There are certain assistance programs and non-profits that provide help paying utility bills for qualifying individuals. The Utility Billing office can provide more information on applying.

Don’t ignore or avoid paying a past due water bill. Call the Utility Billing office as soon as possible to discuss your options. Communication is key – they are willing to help customers work through issues.

In Summary

We’ve covered everything you need to easily pay your Hillsboro water bill online, including how to login to your account, make a payment, setup automatic payments, and view past bills. Paying online saves time while avoiding late fees.

Be sure to pay your bill in full each month by the due date printed on your statement. If you need assistance paying your bill, contact the Hillsboro Utility Billing office to learn about available programs or payment arrangements. Consistent communication and proactive action is key to avoiding service disruption.