A Guide to Paying Your Holly Springs Utility Bill Online

As a resident of Holly Springs North Carolina paying your monthly utility bill is a necessity. But gone are the days of writing and mailing checks or driving to Town Hall to stand in line. Now, paying your Holly Springs utility bill is easier than ever thanks to the ability to pay online!

In this comprehensive guide, I’ll walk through everything you need to know about paying your Holly Springs utility bill through the town’s online payment portal

Why Pay Online?

Here are some of the great benefits of paying your Holly Springs utility bill online:

• It’s fast and convenient – Pay in just a few minutes anytime, day or night, without leaving home.

• Secure payments – The portal uses encryption and security measures to protect your data.

• Save money – Avoid late fees by paying on time without the mail delays.

• Access payment history – View past bills and payment records in your account dashboard.

• Go paperless – Reduce clutter and waste by opting for electronic billing.

• Set up autopay – Setup automatic monthly payments so you never forget.

• Earn rewards – Rack up points or cash back by paying with a rewards credit card.

How to Pay Your Bill Online

Ready to start paying your Holly Springs utility bill online? Follow these step-by-step instructions:

Step 1: Set up your online account

First, you need to register for an account on the Town of Holly Springs online payment portal:

• Go to hollyspringsnc.gov/2486/Online-Payments

• Click “Register” in the top right corner.

• Enter your contact information and create a username and password.

• Verify your account through the email confirmation.

Step 2: Link your utility account

Once registered, you need to link your specific utility account to your online profile:

• Locate your utility account number on your printed bill or call Town Hall to obtain it.

• Return to the portal, log in, and click “Link an Existing Account”.

• Enter your utility account number along with your billing address zip code.

• Once the account is successfully linked, you’ll be able to view balances and make payments.

Step 3: Select payment method

You can pay your utility bill through the portal using:

• Debit or credit card (Visa, Mastercard, Discover)

• Electronic check – directly debit your checking account

• Bank bill pay – use your bank’s online bill pay to send payments

I prefer to use my credit card to earn rewards points, but choose whatever option best suits your needs!

Step 4: Make a payment

Making a payment through the portal is quick and easy:

• Log into your account dashboard

• Select “Make Payment”

• Enter payment amount and submit your chosen payment method

• The payment immediately registers to your account!

And that’s it – the whole process takes less than 5 minutes.

Step 5: Go paperless

To complete the digital transition, sign up to receive electronic billing statements rather than paper bills in the mail.

On your account dashboard, click on “My Profile” then change your delivery preference to “Email” to go paperless. It’s better for the environment and keeps your mailbox clutter-free.

Tips for Paying On Time

Avoid late fees and keep your utility service running by paying on time every month. Here are some tips:

• Note your bill due date and set calendar reminders so you never forget.

• Allow 3 business days for mailed payments to avoid late fees. Online payments process almost instantly.

• If mailing a check near the due date, consider paying online as well to be safe.

• Enroll in autopay to have your bill paid automatically each month by the due date.

• Sign up for bill reminders via email or text alerts so you know when your bill is ready.

• Update your contact information on your account if you move or change phone numbers.

Get Support from Holly Springs

If you have any trouble with the online bill pay portal, Holly Springs offers excellent customer support:

• Call – Phone support is available 24/7 at (919) 577-3111. Speak with a representative during business hours.

• Email – Email questions to [email protected]

• In person – Visit Town Hall at 128 S Main Street for in-person support during business hours.

• FAQs – Helpful FAQs are published right on the portal site.

Paying your utility bill online is an easy process that saves major time and hassle. Ditch the checks, enroll in paperless billing, and start paying your Holly Springs bill online today!