The Easiest Way to Pay Your Horry Electric Bill by Phone

Paying your monthly Horry Electric bill doesn’t have to be a hassle. With multiple convenient phone payment options, you can take care of your bill quickly and easily without ever leaving home. As a Horry Electric customer myself, I rely on the phone payment options to pay my bill each month. In this article, I’ll walk you through the quickest and easiest ways to pay your Horry Electric bill by phone.

Understanding Your Horry Electric Bill

Before making a payment it’s important to understand what’s on your Horry Electric bill. Your bill contains several key pieces of information

  • Account number – This unique number identifies your account You’ll need this when paying by phone

  • Total current charges – This is the total amount due for your current bill.

  • Due date – This is the date your payment must be received by to avoid late fees.

  • Payment stub – The lower portion of the bill that you send in with mailed payments.

Knowing where to find this information on your bill makes the phone payment process faster.

Three Easy Ways to Pay Your Bill by Phone

Horry Electric offers three convenient phone payment options

1. Automated Phone Payment System

The automated phone payment system allows you to pay your bill 24/7 without speaking to a representative. To use this system, dial the Horry Electric payment line at (843) 369-2211. You’ll be prompted to enter your 10-digit account number and the exact total payment amount printed on your bill. The system accepts payments by debit/credit card or electronic check.

This is the quickest phone payment method since there’s no wait time to speak with a representative. I like using the automated system to pay late at night when I realize my bill is due soon.

2. Live Representative Phone Payment

If you prefer to speak with a live representative, Horry Electric’s customer service team can process your payment over the phone from 8 AM to 5 PM Monday through Friday. To pay by phone with a representative, call (843) 369-2211 and select the billing and payments option.

The representative will ask for your account number, name on the account, service address, and payment amount. They can take a debit/credit card or electronic check payment. I opt for representative payments when I have bill or payment questions I want to ask.

3. Horry Electric Mobile App

The Horry Electric mobile app offers an easy phone payment option right from your smartphone. After downloading the app, log in to your account and select “Pay” to enter your payment details. The app uses stored payment information to process quick one-time or recurring payments.

I love the convenience of paying through the app while out running errands or before sitting down to dinner. The payment processes in just a few taps without having to talk to anyone.

Phone Payment Tips & Notes

To make sure your phone payments go through quickly and correctly, keep these tips in mind:

  • Have your account number and bill amount ready before calling. This saves time entering payment details.

  • Double check the payment amount entered or selected. Even small errors can delay processing.

  • Save your payment method to avoid re-entering card details each time.

  • Pay a few days before the due date to ensure on-time payment if banks are closed for holidays.

  • Contact Horry Electric if your payment doesn’t process to avoid late fees.

  • Stay on the line for your payment confirmation number after paying with a representative.

  • Save the Horry Electric payment number in your contacts for quicker access each month.

Avoid Late Fees with Quick Phone Payments

Part of being a responsible Horry Electric customer is ensuring your bill gets paid on time each month. Luckily, the phone payment options make it easy to pay your bill in just a few minutes any time of day. I prefer the convenience of paying by phone rather than mailing in checks or wasting time driving to an office.

So consider keeping the Horry Electric payment number handy in your contacts and give their phone payment system a try before your next bill’s due date. Taking advantage of the phone payment convenience helps me avoid racking up any unnecessary late fees on my account. It also gives me peace of mind knowing I can quickly handle my electric bill from home even with my busy schedule.

Horry Electric Bill Pay Phone Number

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How do I Pay my Horry electric bill?

Several banks throughout Horry County accept Horry Electric payments during their normal business hours. Pay with cash, check or debit/credit card at our office drive-thru locations. Pay with cash or check at our office locations during regular business hours. Pay your electric bill on time, every time – without writing a check.

Are Horry electric rates restructured?

Horry Electric has restructured rates to give you control of your bill. The restructured rates will be effective for all members beginning with September 2024 use that appears on your October 2024 statement. Advance Pay members will be effective October 1 for October use. Click below to learn more about rates and peak hours.

What are Horry Electric Cooperative Office Hours?

Our offices are open Monday through Friday, 8 a.m. until 5 p.m. Telephone, fax or email communications outside of regular office hours will be responded to as quickly as possible the following business day. Horry Electric Cooperative is an equal opportunity employer. Unsolicited resumes not accepted.

How do I report a Horry electric power outage?

All you have to do is simply have your mobile number (s) listed on your Horry Electric accounts, then text MYOUTAGE to 1-844-369-2767. You can log into your MyEnergy Online account or call us at 843-369-2211 to add your mobile number. You’ll want to save this number to your contacts so you can quickly report your outage when necessary.

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