A Comprehensive Guide to Paying Your Hot Springs Utilities Bill

Living in the beautiful city of Hot Springs Arkansas comes with many perks – gorgeous scenery fun attractions, and a vibrant community. It also comes with monthly utility bills to pay for water, sewer, sanitation and other city services. Paying your Hot Springs utilities bill doesn’t have to be a chore. This comprehensive guide will walk through the many easy and convenient ways to pay from home, on the go, and in person.

Overview of Hot Springs Municipal Utilities

Hot Springs Municipal Utilities provide essential services like water, wastewater treatment, and trash pickup to residents and businesses in the city of Hot Springs. This department of the city government sends out monthly utility bills for these services that must be paid to avoid disruption.

On your Hot Springs utilities bill, you’ll see charges for:

• Water usage and service fees
• Sewer service fees
• Sanitation pickup fees
• Any other applicable utility fees and taxes

Payment is due by the due date shown on your bill to avoid penalties and service disruption The utility billing department offers flexible payment options to fit any schedule or preference,

Convenient Ways to Pay Your Bill

The city of Hot Springs offers numerous options for fast, easy utility bill payment:

Pay Online

The fastest way to pay is online through the Utility Billing Services website. You can make secure online payments any time of day using your checking account or credit/debit card. Here’s how:

1. Go to the Utility Billing Services Login page
2. Enter your account number
3. Log in with your name on the account
4. Choose “Make Payment” and enter your payment details
5. Confirm the payment information
6. Get a confirmation email when the payment is processed

With online bill pay, you can pay on your schedule 24/7. Set up automatic monthly payments for convenience.

Pay by Phone

Call 1-888-242-6632 anytime to make quick utility bill payments over the phone. The automated payment system is open 24 hours a day, seven days a week, and takes credit/debit cards and e-checks at no extra cost.

To pay by phone:

1. Call the toll-free payment number
2. Enter your Hot Springs utility account number
3. Choose your payment amount and method
4. Input credit/debit card details or e-check information
5. Receive a confirmation number at payment completion

This is a quick and easy way to pay while you’re out and about or if you’d rather pay over the phone.

Pay by Mail

If you want to mail in a traditional paper check or money order, simply:

• Make the check payable to Hot Springs Municipal Utilities
• Write your account number on the check
• Include your payment stub from the bill
• Mail to the payment address on your statement

Allow 5-7 business days for mailed payments to arrive and avoid paying close to the due date.

Pay in Person

To make an in-person payment, you can:

• Go to the Utility Billing Services office at 324 Malvern Ave and pay with cash, check, or credit/debit card

• Visit one of three 24/7 drop boxes around the city to leave check payments

• Pay with cash at Western Union or MoneyGram locations using your account number

Go to the Utility Billing Services office during business hours for in-person assistance.

Tips for Avoiding Late Fees

To avoid getting hit with late fees on your city utilities bill, be sure to:

• Open and review statements as soon as they arrive
• Note due dates and mark them on your calendar
• Pay at least 5-7 days early if mailing payments
• Set up text/email reminders to pay bills on time
• Enroll in auto-pay to have payments sent out automatically
• Contact the utility billing office if you’ll be late or need help

Acting quickly and staying organized will help avoid costly late payment penalties.

Setting Up Automatic Payments

For maximum convenience, Hot Springs utility customers can enroll in automatic monthly payments. This ensures your bill gets paid on time every billing cycle without the effort.

Automatic Bank Draft Payments

To set up bank draft payments:

1. Download the Bank Draft Authorization form
2. Fill out the form with your account and bank details
3. Attach a voided check to verify your account
4. Mail the form and voided check to Utility Billing Services

Your monthly bill amount will now be automatically deducted from your bank account around the due date.

Automatic Credit Card Payments

To establish automatic credit card payments:

1. Log into the Utility Billing Services website
2. Click on “Credit Card Enrollment”
3. Select “Enroll with Credit Card” and fill out the form
4. Enter your card details for ongoing monthly payments

Your bill will be charged to the stored card each month. Update your card if it expires.

Go paperless and make bill paying a breeze with automated monthly deductions.

Getting Billing and Payment Support

If any questions or issues come up with your Hot Springs utility bill or payments, don’t hesitate to contact Utility Billing Services for support:

• Call 501-321-6824 during office hours for billing questions
• Email [email protected] for payment troubleshooting
• Chat live on the Utility Billing Services website
• Visit the office at 324 Malvern Ave for in-person assistance

Friendly and knowledgeable staff can help resolve any utility billing problems. Reach out through your preferred contact method.

From online payments to monthly auto-drafts, Hot Springs offers many convenient ways to pay your city utilities each month. Pay on your schedule in just minutes via the website, phone, mail, or in person. And leverage auto-pay to take payment off your plate. Use this guide to choose the stress-free payment options that work for you. Keep your utility account in good standing and services flowing by paying on time, every time.