Most likely, you get a bill every month from Sprint for your wireless service. When your Sprint bill is due, you should pay it on time to avoid late fees, service interruptions, or billing collections. But how long do you have before Sprint takes action against accounts that are past due? Here’s a detailed look at Sprint’s billing policies and time frames for not paying.
When Your Sprint Bill is Due
Sprint bills for wireless service one month in advance. So the bill you receive in January is for your February service period.
Printed Sprint bills arrive via US mail about 2 weeks before the due date. Customers enrolled in paperless billing receive an email notification when their bill is ready to view online.
The due date is typically 20-23 days after the start of your monthly service cycle. Your specific due date is printed on each Sprint bill.
Sprint expects payment in full by the due date to avoid penalties. However, they do provide a grace period before enforcing consequences for late payment
Sprint Late Payment Grace Period
If you miss paying your Sprint wireless bill by the due date, you do have a short grace period before incurring penalties.
Here’s an overview of Sprint’s billing timeline and grace period:
- Bill Received: 14 days before due date
- Due Date: Payment due in full
- Late Fee Grace Period: 10 days
- Late Fee Assessed: 11+ days past due
- Service Suspension: 30 days past due
- Account Termination: 60 days past due
- Sent to Collections: 90-120 days past due
So Sprint provides roughly 10 days after your bill due date before they start enforcing late fees on overdue accounts This grace period gives customers extra leeway if they need more time to pay,
But that late fee grace period is the maximum – further penalties like service suspension quickly follow if you continue not paying.
Late Fees from Sprint
If you have an outstanding balance 11+ days past the due date, Sprint will add a late payment fee to your account. The late fee is either $5 or 5% of the unpaid balance whichever is greater.
Say you owe $100 and only pay $20 by the due date. Sprint will charge you a $5 late fee eleven days after the due date. It’s possible that you didn’t pay your $500 bill, in which case the late fee would be 5% of $500, or $25.
The purpose of late fees is to incentivize customers to pay on time. Sprint wants to recover costs associated with untimely payments and account collections. But late fees aren’t just meant as a penalty – they encourage customers to modify behavior and pay bills on time going forward.
When Sprint Suspends Service
If a Sprint account stays past due, the carrier will eventually suspend service as the next consequence of nonpayment.
Here is the typical timeline before Sprint suspends service for nonpayment:
- Day 1: Bill Due Date
- Day 11: Late Fee Assessed
- Day 30: Service Suspended
So after your due date passes, Sprint waits another 19 days before suspending your service. This gives additional time to pay your past due bill and avoid suspension.
With service suspension, Sprint disables outgoing calls and mobile data on your phone. But incoming calls and texts are left active so you can be reached to arrange payment.
If you pay the past due amount during the suspension period, Sprint will quickly reconnect service, usually within 24 hours.
Reactivation Fees and Account Termination
If your service stays suspended for an extended period without payment, Sprint will eventually terminate your account permanently. This typically occurs around 60 days past the original bill due date.
To have service reactivated after termination, you must pay the full past due amount plus a $36 reactivation fee per line. Sprint may also require a deposit before reactivating your account.
Once terminated, your phone number gets recycled back into Sprint’s pool of available numbers. You’ll be assigned a new number if you reactivate service.
Termination can seriously damage your Sprint account standing. Even after paying to reactivate service, Sprint may deny you access to new customer promotions in the future due to your past nonpayment.
Avoiding Suspension and Termination
To avoid losing service plus paying reactivation fees, communicate with Sprint right away if you anticipate issues paying your bill on time. Sprint does make arrangements for customers facing financial hardship or temporary difficulties.
Some options to maintain service if you can’t pay on time include:
- Requesting a due date extension
- Setting up a payment plan
- Making partial payments
- Applying account credits
- Temporarily suspending your own service
Don’t wait until Sprint shuts off your phone – call ahead of time if you need payment assistance. Sprint provides flexible options but only if you contact them proactively before the past due amount grows larger.
Account Sent to Collections
If your Sprint service is terminated and you still take no action to pay off your past due balance, Sprint will eventually forward the delinquent account to a collections agency. This typically occurs between 90-120 days after the initial bill due date.
Once in collections, the original creditor (Sprint) writes off your unpaid balance as a loss. The collections agency takes over ownership of the debt and aggressively pursues payment.
Having an account in collections severely damages your credit score. The agency can sue you, garnish wages, or attach liens if you still refuse to pay. The delinquency also remains on your credit history for 7 years.
Avoid collections by staying current on Sprint bills or setting up a payment plan if you fall behind. Don’t ignore past due balances because the consequences only compound over time.
Tips to Avoid Nonpayment Penalties
Here are some tips and best practices when dealing with Sprint billing:
- Pay at least the minimum amount by the due date.
- Enroll in autopay to ensure on-time payment.
- Check your balance online periodically.
- Contact Sprint immediately if you anticipate issues paying on time.
- Set up email bill reminders to your inbox.
- Update your billing address if you move or switch banks.
Stay proactive on payments to avoid hassles with late fees, suspended service, termination, collections and credit damage. Sprint offers payment assistance if needed, but you must contact them right away, not after your service is already shut off.
Frequently Asked Questions
Below are answers to common questions about Sprint’s billing policies and grace periods:
How long after the due date can I pay my Sprint bill before a late fee is charged?
Sprint provides a 10 day grace period. Late fees are assessed starting on day 11 past the original due date.
What are the reactivation fees if my Sprint service gets terminated for nonpayment?
It’s a $36 fee per phone line to reactivate a Sprint account after termination.
How long until Sprint suspends my mobile service for nonpayment?
About 30 days after your bill due date, Sprint will suspend service on delinquent accounts.
Can I stop Sprint collections from impacting my credit if I pay late?
No, once reported to credit bureaus, the delinquency remains on your history for 7 years.
How do I reactivate my terminated Sprint account?
You must pay the past due balance plus $36 reactivation fee per line. Sprint may also require a deposit before restoring service.
Don’t jeopardize your Sprint service by missing monthly bill payments. Stay aware of due dates and grace periods to avoid fees and suspension.
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Get your previous bills
Access up to 18 prior bills online, which even includes past Sprint bills.
- First, you’ll need to create a T-Mobile ID.
- Then log in to My T-Mobile or the T-Mobile app to get or download historical bills.