How To Pay Your Enterprise Bill Online: A Step-by-Step Guide

Paying your utility bill to the City of Enterprise is now easier than ever with online bill pay. The city offers a fast and convenient website where Enterprise residents can view their water, sewer, and trash bills online and make secure payments by credit card, debit card, or e-check.

In this comprehensive guide, we’ll outline everything you need to know about setting up and using the Enterprise online bill pay system to manage your utility payments.

Overview of Enterprise Online Bill Pay

Residents and businesses in the City of Enterprise can get water, sewer, garbage collection, and other city services. Utility bills are sent out every two months, and you can view and pay them online at Enterprise’s bill pay website.

To get started, you’ll first create an online account with your utility account number, service address, and personal details. Once registered, you can log in anytime to:

• View current and past bills
• Check your account balance
• Make one-time payments
• Set up recurring auto-pay
• Go paperless
• Update account info and more

Paying bills through Enterprise’s online portal is fast easy and much more convenient than mailing paper checks. Let’s walk through the step-by-step process of using online bill pay.

Creating Your Online Account

Visit the Enterprise online bill pay website and click on “Register” to begin setting up your account

You’ll need to provide:

• Account ID (from your printed bill)
• Service address
• Name
• Email
• Phone
• Password

Read through the terms of use and check the agreement box. Then click “Register” to create your account.

The registration process only takes about 5 minutes. You’ll receive a confirmation email that your account is activated.

Logging In to Manage Your Account

Once registered, you can now log into your online account anytime at enterprise.com/payments.

Use your email and password to access the secure portal.

Your dashboard will display your recent account activity, show account alerts, provide quick access to pay bills, and allow you to manage your overall account. Key features include:

• Pay bills
• View account balance
• See payment history
• Set up autopay
• Update personal info
• Go paperless
• Get account alerts
• Contact customer support

Everything related to your City of Enterprise utility account is now available through your online account dashboard.

Paying Your Bill Online

Paying your Enterprise bill online is simple. From your account homepage, click on “Make a Payment” to see your current bill amount due.

You can make a one-time payment by:

• Credit or debit card
• Electronic check

Cards accepted include Visa, Mastercard, American Express, and Discover.

One-time payments are ideal for paying your current bill amount due. The funds will be instantly withdrawn from your selected payment method.

Recurring payments can also be set up to have your bill automatically paid in full each month.

Once submitted, your payment is processed immediately and your account balance is updated. It’s that quick and easy!

Enrolling in Auto-Pay

For hands-free bill payment, enroll in auto-pay through your online account. With auto-pay enabled:

• Your bill is paid automatically on the due date each month

• Funds are withdrawn from your linked bank account or credit card

• Ensures you never miss a payment or deal with late fees

To start, log into online bill pay and click on “My Profile”. Select the auto-pay tab.

Choose your preferred payment method and indicate the account number details. Check the terms and save your auto-pay settings.

Going forward your bill will be paid automatically each billing cycle!

Going Paperless with E-Bills

You can eliminate mailed paper bills by switching to convenient electronic bills through Enterprise’s online bill pay.

Under “My Profile”, manage your paperless settings:

• Select “Go Paperless” to disable mailed bills

• Enter the email where PDF e-bills should be sent

Once enabled, you’ll receive an email when each new bill is ready. Click the link to log in and view your PDF bill online.

Going paperless saves time, reduces clutter, and helps the environment by minimizing paper waste. Never lose a mailed bill again!

Getting Text and Email Reminders

To avoid forgetting bill due dates, Enterprise’s online system allows you to set up customized reminders by:

• Email
• Text message

You can configure reminders for:

• When a new bill is issued
• Payment receipt confirmation
• Upcoming due date
• Past due notice
• Water usage thresholds

Receiving bill reminders and account alerts ensures you always know when a bill is due and avoids any late fees. Configure them under the “Notifications” section.

Changing Your Account Address

If you move to a new home in Enterprise, you’ll need to update your address and account details.

On your online bill pay portal:

• Click on “My Profile”

• Select “Update Address”

• Enter your new service address

• Modify your contact information

• Save changes

Be sure to also inform the City of Enterprise utility department of your new address. Keeping your details current ensures proper billing and service at your new residence.

Getting Help with Online Bill Pay

If you have any trouble with the online bill payment website, the City of Enterprise utility department is available to help:

• Email: [email protected]

• Phone: 334-347-1211

• In person: 501 S Main St, Enterprise, AL 36330

Friendly customer service reps can walk you through the registration process, reset passwords, answer account questions, and assist with any payment issues.

Benefits of Paying Bills Online

Enterprise’s online bill payment system offers many key benefits:

• Convenience of paying from anywhere 24/7

• Avoid driving to City Hall or mailing checks

• Payment flexibility with one-time or auto-pay options

• Go paperless and reduce clutter

• Easy account management through your dashboard

• Receive payment confirmations and reminders

• Improved budgeting and money management

• Quick access to your billing history

Take advantage of the many perks of managing your City of Enterprise bills online! Streamline utility payments today.

Creating an Account Without a Paper Bill

Don’t have a recent paper bill? You can still sign up for online bill pay by following these steps:

• Call 334-347-1211 to verify your account number

• Provide your account details over the phone

• Request they email you a current PDF bill

• Use the emailed bill to register for online access

• Setup your username, password, and account profile

With assistance from the utility department to access your account number, you can easily create your online account without needing a paper bill in hand.

Making One-Time Partial Payments

If you need to make a partial payment on your outstanding utility bill balance, here’s how to do so online:

• Log into your account and click “Make a Payment”

• Enter the partial payment amount, less than your total due

• Complete the payment using your preferred method

• Your account will reflect the partial payment made

• The remaining unpaid bill amount will stay outstanding

Just be sure to pay the remaining balance by the due date to avoid any late payment penalties. The ability to make partial payments gives you flexibility.

Avoiding Late Fees

Don’t let a late utility payment lead to costly late fees. Use Enterprise’s online bill pay tools to ensure on-time payments:

• Set up autopay or scheduled payments for worry-free bills

• Get due date reminders through email and text alerts

• Pay online up to 11:59pm on your due date

• Select recurring auto-pay from your checking account

• Submit payments well in advance of due dates

• Go paperless so bills arrive immediately via email

Leverage the convenience of online payments to avoid late fees and maintain good standing on your City of Enterprise account.

Closing Your Account

If you are moving out of Enterprise or need to close your utility account, be sure to:

• Pay off any remaining account balance to avoid collections.

• Go into your online bill pay profile and submit a “Close Account” request.

• Notify the utility department by email or phone of your closure.

• Provide a close account or service stop date.

Closing your account properly ensures you don’t continue accruing bills after moving or changing providers. Keep your payment history in good standing.

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