Handling medical bills can be confusing but paying your MedExpress bill doesn’t have to be. MedExpress offers several convenient payment options to fit your needs. In this comprehensive guide, we’ll walk you through the process of paying your MedExpress bill from understanding your billing statement to exploring various payment methods.
Checking Your MedExpress Billing Statement
To pay your MedExpress bill, you must first look over the billing statement. The statement lists the services you got during your visit, how much they cost, and how much you still owe after your insurance makes changes.
When reviewing your statement look for
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Date of service: This is the date you visited the MedExpress center.
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Account number: Your unique billing account number.
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Itemized services: A list of all services rendered and their pre-insurance prices. Common urgent care services include:
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Office visit
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Lab tests
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X-rays
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Injections or IV fluids
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Splint or cast application
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Adjustments: Any discounts, write-offs, or payments made by your health insurance to lower the total amount you owe.
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Total patient responsibility: The remaining balance you must pay after insurance adjustments.
If you see any discrepancies or have questions about the charges, contact the MedExpress billing department right away to get clarification.
Understanding Your MedExpress Bill Due Date
MedExpress bills are typically due upon receipt, meaning payment is expected within 25 days of the statement date. However, you may be able to request an extended due date if needed.
If paying the full balance upfront is difficult, call the billing office to discuss payment plan options. Setting up a payment schedule can help avoid late fees or sent to collections notices.
How to Pay Your MedExpress Bill
MedExpress offers several payment options to fit your needs and budget:
Pay Online
The quickest way to pay your MedExpress bill is online through the patient portal. To pay online:
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Go to www.medexpress.com and click on “Patient Portal”
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Log into your MedExpress patient portal account
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Select “Pay Bill” and enter your billing account number
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Choose a payment amount and submit your credit, debit, HSA, or FSA card information
Online payments are processed immediately, so you don’t have to worry about your bill slipping your mind. You’ll receive an emailed receipt as proof of payment.
Pay by Phone
Call the MedExpress billing department at 1-877-341-8355 to pay your bill over the phone. Have your billing account number, credit/debit card, and billing statement ready when you call.
This is a good option if you prefer talking to a real person or need to discuss payment plan options. Phone payments are processed right away.
Pay by Mail
To pay your MedExpress bill by check or money order through the mail:
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Write your billing account number on your payment
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Make the check or money order out to “MedExpress”
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Mail your payment to:
MedExpress
ATTN #8448K
PO Box 14000
Belfast, ME 04915-4033
Keep in mind processing may take 7-10 business days, so mail your payment well ahead of the due date.
Pay In-Person
You can drop off a check, money order, or cash payment at your local MedExpress center. Stop by the front desk and let the staff know you need to pay your bill.
In-person payment is a good last-minute option if your bill is due soon. However, centers may not always have change available, so bring the exact payment amount if paying cash.
Use a Health Savings Account (HSA)
If you have a health savings account (HSA) through your health insurance or employer, you can use pre-tax HSA funds to pay your MedExpress bill.
HSA debit cards are accepted for online payments. Or, you can submit your payment online and select reimbursement from your HSA. Either way, be sure to save your MedExpress billing statement as proof for HSA reporting.
Setting Up Automatic Payments
For hassle-free bill payment, enroll in auto-pay through your MedExpress patient portal account. This authorizes MedExpress to automatically charge your credit card on file each month for the account balance.
To sign up for auto-pay:
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Log into the Patient Portal and click on “My Profile”
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Check the box to enable auto-pay
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Verify your credit card information
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Select the date each month to withdraw payment
With auto-pay, you don’t have to think about your urgent care bills. Your balance will be paid on time every month.
What If You Can’t Afford to Pay Your MedExpress Bill?
Unexpected medical bills can strain your budget. If you’re unable to pay your MedExpress statement in full, don’t panic. You have options, such as:
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Payment plans: Set up monthly installments that work with your budget. Call the billing office to discuss plan options.
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Financial assistance: MedExpress offers sliding scale discounts and charity care based on your income and family size. Submit an application to see if you qualify.
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Bill negotiation: Ask about any prompt pay discounts or possibility to reduce your balance. Being polite but persistent can pay off.
Avoid ignoring medical bills as they won’t disappear. Let the billing staff know about your financial hardship right away so they can help come up with a reasonable solution.
Other Billing FAQs
Here are answers to some other common billing questions patients have:
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When will I receive my MedExpress bill? Bills are sent out on a monthly basis, usually within 30 days of your visit. Make sure your mailing address is up to date.
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I lost my bill. Can you resend it? Yes, just call the billing office and request a replacement statement be mailed or emailed to you.
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Do you offer cash discounts? MedExpress provides a 30% self-pay discount for patients without insurance. Ask the center staff about discounted cash pricing.
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Can I pay with multiple cards/methods? Yes, we accept split payments across multiple cards, checks, or cash. Let us know at time of payment how you wish to divide the amount.
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Will I be sent to collections if I don’t pay? Accounts over 120 days past due may be forwarded to a collection agency. Please contact the billing office if you need help resolving an overdue balance.
Get Your MedExpress Bill Paid Off
From online portals to mailing a check, paying your MedExpress urgent care bill is easy and stress-free. Review your billing statement, choose a payment option that works for you, and take care of the balance by the due date. Reach out to the helpful billing department if you have any questions or concerns about your MedExpress statement. Taking a proactive approach will keep medical bills from piling up.
still have a question not addressed here?
Please contact us using our general inquiries form, and well respond to your message directly.
MedExpress provides high-quality, convenient and affordable health care from 8 to 8. With a full medical team at our neighborhood medical centers, we offer a range of services, including urgent care, basic wellness and prevention, and employer health services. Our unique approach to health care puts patients first. Text Text Text