Paying your phone bill with Metro by T-Mobile is now easier than ever thanks to the ability to pay online. This comprehensive guide will walk you through the process of setting up an online Metro account, managing your payment methods, and paying your bill online each month
Benefits of Paying Your Metro Bill Online
There are many great reasons to take advantage of Metro’s online bill pay options
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Convenience – Pay anytime, anywhere with an internet connection. Avoid calling or visiting a store.
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Flexibility – Set up autopay or make one-time payments. You choose when and how much to pay each month.
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Payment History – Your online account stores payment records and billing statements to reference.
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Paperless Billing – Reduce clutter and view/manage bills digitally.
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Account Management – Update personal and payment info conveniently online.
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Security – Metro’s site uses encryption and security measures to protect your data.
How to Sign Up for a Metro Online Account
Signing up for an online account with Metro only takes a few minutes. Just follow these steps:
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Go to Metro’s website and click “My Account” at the top.
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On the login page, click “Enroll now” under New to Metro online?
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Enter your Metro phone number and click “Send PIN”.
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Retrieve the 6-digit PIN text sent to your Metro phone.
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Return to the browser and enter the PIN. Click Submit.
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Create your account credentials by entering an email and password.
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Accept the Terms & Conditions to complete enrollment.
Once your account is created, you can start managing your Metro bill online!
Adding a Payment Method to Your Account
To pay your bill online, you’ll need to have a saved payment method on your account. Here’s how to add one:
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Log into your Metro online account.
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Under “Account Settings”, click on “Payment Methods”.
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Click the “Add New Card” button.
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Enter your credit/debit card details or bank account info.
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Ensure the billing address matches your payment method.
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Check the box to authorize recurring payments if desired.
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Click “Save Card” to add it to your account.
You can store multiple cards/accounts and select which to use at checkout.
How to Pay Your Metro Bill Online
Once your payment method is set up, you can pay your bill in just a few clicks:
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Log in and click “Make a Payment” from the account dashboard.
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Verify your total due and enter the payment amount.
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Select your saved payment method or enter a new one.
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Review payment details and click “Submit Payment”.
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The payment will process and show as completed on your account.
Be sure to pay before your bill’s due date to avoid any late fees or service interruptions.
Setting Up Autopay for Automatic Payments
You can take bill paying off autopilot altogether by enabling Metro autopay:
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From account settings, click on “AutoPay”.
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Click “Set up AutoPay” and select payment method.
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Pick the day each month to withdraw payment.
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Agree to the authorization to enable autopay.
Once enabled, Metro will automatically charge your payment method each month for the full balance owed.
Managing Your Metro Account Online
In addition to bill pay, an online account makes managing your Metro service easy:
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View Payment History – See past bills and payment dates and amounts.
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Change AutoPay Date – Reschedule the day each month that autopay processes.
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Update Payment Method – Add, edit, or remove saved cards/accounts.
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Change Account Settings – Update email, password, notifications.
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Add New Line – Set up additional lines of service online.
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Paperless Billing – Opt into digital-only billing and account management.
Metro Bill Pay FAQs
Below are answers to commonly asked questions about paying Metro bills online:
Is there a fee to pay my bill online?
No, Metro does not charge any fees for online bill payment.
When will late fees be charged to my account?
Late payment fees are charged if the total due is not paid before your bill’s due date.
How long does an online payment take to process?
Online payments typically post instantly to your account once submitted.
Can I see past billing statements online?
Yes, your Metro online account stores 6 months of billing statements that you can view or download.
What if my online payment won’t go through?
Double check your payment info entered, or try another saved payment method. You can call Metro for further troubleshooting.
Can I set up autopay on multiple lines?
Yes, you can enable autopay independently per each line on your Metro account.
Paying Your Metro Bill Online is Simple
Hopefully this guide provided the steps to easily manage your Metro account and monthly bill online. Paying online is fast, convenient, and secure – giving you flexibility and organization.
Visit Metro’s online account portal anytime to view your balance, make payments, set up autopay, access billing history, and manage all aspects of your wireless account. With online bill pay, managing your monthly Metro service is a breeze!
